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KitchenNiche.ca has a rating of 3.3 stars from 143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KitchenNiche.ca most frequently mention free shipping, business days, and top notch. KitchenNiche.ca ranks 12th among Kitchen sites.
I ordered something from Germany and it reached me in time, with no problems. Thanks for sending me this regional product, that I could not get somewhere else. Really appreciate ordering from you. Also fast response on my mails and giving me info about the status of the package. Great! I can really recommend this online store.
First of all, i did it on purpose to buy from a Canadian company. Let's say that I prefer paying 1$ more and buying from a local company than from amazon. The transaction was very smooth and the product arrived well and within 4 days, safe and professionally packaged. I would definitely buy from them again! Second, I am looking at the negative reviews and they totally don't make sense. You don't have to pay with paypal to get your money back, all canadian credit cards offer disputes automatically. So when you don't receive a product you can simply call your bank/credit card and reverse the transaction. If you pay by a credit card, you can never get "duped" for your money! I don't get it why people write FAKE negative reviews. This is a legitimate Canadian reseller company.
I am completely happy with these guys. They have the special products that I love and super fast shipping. Very pleasant to deal with!
I have been shopping at KitchenNiche for years. Have always had fast and efficient service. Great products and prices. Will continue to shop there.
I did not receive a few items, response time is slow. I remained committed to communication/follow up and eventually received refund for unsent items
Tip for consumers:
If offered a refund, or to wait until their stock is re-inventoried… take the money
Products used:
Don’t remember. Primarily I wanted the bowls I didn’t receive… the rest of my order was added to avoid shipping costs
I ordered a bar tools set to compliment some bar tools my husband already has. What I received was a substituted bar set, not the set I ordered. The set I ordered isn't even on their site anymore. The description on the site of the one they sent even says it comes in a "beautiful gift box". Mine came in plain white boxes and some pieces were only in bubble wrap. It's a joke. I have been calling non stop and have emailed several times and NO RESPONSE in 3 days. DO NOT ORDER FROM THIS SITE. I've contacted my credit card company to dispute the charge while I wait for them to contact me for the return.
**UPDATE** I finally heard from the company well after the dispute was initiated with my credit card company. They wanted me to return the set they mistakenly sent me but wouldn't provide a return label since they only use Canada Post. I took it to my local post office and was told it would be $22+ to ship back to them. I didn't want to pay to return an item I didn't order. When I told KitchenNiche that they let me keep the set (valued at $80 but really shouldn't have been worth that) and settled the case with my credit card company a month and a half after my initial order date.
I needed new trays for my Raclette machine, KitchenNiche had exactly what I needed and I had them within a few days of ordering. Thank you KitchenNiche!
Couldn't be happier with the service received. Received my items a few days after ordering, well packed. Will be back for more Kitchen Niche!
Been 3 weeks and no product. Doesn't look good! Finally had to order from Amazon and got it in 3 days.
The product we ordered arrived as expected. Exactly what we wanted. Couldn't have been better service.
First time purchasing from Kitchen Niche and very happy with the quality of my products and the quick shipment.
This company provided excellent service and a brilliant product I would highly recommend them and find them exemplary
Needed a few things for a wedding and received my stuff within a few days of ordering. Very happy with Kitchen Niche!
I ordered a large selection of teas from Kitchen Niche and the order arrived promptly and complete. I will definitely order from this company again.
Still waiting for my order I placed last month. They don't answer emails either. Avoid or it will cost you
Scam outfit. Sleek website. Instant confirmation of what you purchased... then nothing... Once bitten... twice shy...
Would recommend. Great experience. Quickly resolved issues even over a month after product was purchased.
I placed an order on thursday and it was dellivered on tuesday. The pricing was very competitive and effcient service.
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