Kmhlabs

Kmh is a literal S#its#ow of confusion and gross disrespect toward patients. My long-awaited MRI appointment became nightmare. When I arrived I was informed by a brown (whose Indian English comprehension is typically limited) to "go around to other side of building and basement" for my appointment." I did so, to find out it was closed on Saturday's, as they well know. Bewildered, I went back to this kmh joint and was offered repeated feeble excuses trying to blame me for their deliberate misdirection! When I told them to not argue with me, they continued anyway! Insult on top of their inability to function. After yet more confusion they FINALLY asked for my health card, which these women failed to do when I first arrived! Then the brown disappeared and I was informed by the black woman that my appointment was for 12 am (midnight), not 12 pm (noon)! Their office hours are typical are 8am to 5 pm; proof of kmh's scheduling nightmares and ineptitude. You would be better off waiting six months or less for a hospital mri; at least they know what they are doing. NEVER go to kmh for an MRI. Kmh doesn't care, and I suspect this allows them to have such a disrespectful attitude towards patients needing this service. I would not want these wholly inept women touching me. There is no accountability for their unprofessional activities. You have been warned. Firing the two women behind the counter who gave me this overwhelmingly negative experience would be too good for them. The owner of this joint must be proud of these two wholly inept women.