Kohl's

I like going to Kohl's, because they typically have a nice selection of clothing that is in style. They are a little pricey, though, so I usually only shop during their big sales. But the clothing and shoes I have purchased in the past are good and have held up well over the years. I never have good luck with the jewelry, though. Any of the earrings I have purchased over the years have not lasted more than 2 weeks without something happening (jewels falling out, the post on a few of the earrings has actually fallen off the first time I tried to put them in, etc.).

Kohl's is great store. They have a lot of selections. The discounts they offer are huge! I order from there a lot. My orders always come on time and the orders are correct. Their customer service is fantastic! Any issue you have will be taken care of immediately and correctly. I highly recommend them. You won't be sorry!

I had a $11.00 balance on my card which l was late paying by 1 month and 4 days due to my unknowingly thought was zero balance.
Instead of Kohls Alerting me to that balance by text or email, l found out thru Credit wise alerting me that my rating had dropped 27 points!
I found out why than called Kohls and realized all items l had brought back for credit didn't cover what was owed supposedly.
I can not trust a company that treats long and good standing customers like this.

I would never buy clothing again from Kohls.com because if it is not as represented or defective, you will have to pay to ship it back. Kohls showed an ad for very attractive overalls but when the medium sized overalls arrived, the cut was entirely different so that anyone would look quite overweight in the overalls because the side buttons were too high up and far out to out to the side. The overalls were nothing like the very attractive overalls which were advertised. And unlike other decent stores, I have to pay postage to return them. So I will never shop online at Kohls again.

Love their variety of options for me as a tall person. Prices are great. In store experiences are great. Online shopping is not the greatest nor online customer service. Their shipping is misleading (I've paid for over night shipping 4 times and each time the items took 3-4 days to arrive). When contacting online customer service, each time the pattern is they blame the customer, offer no solution, then give some sort of a "sorry for your experience," to conclude. There's a big difference between the in person and online expedience. 5 for in store, 1-2 for online. I'd recommend only shopping in person.