Kohl's

My wife loves this company, both online and in store. I think their policies on returns and discount marketing strategies are really pretty good. I also predict they will out-pace no. 1 Macy's if not all ready.

I'm so tired of placing an order for pickup, seeing that what I want is in stock, and two hours later receiving a "sorry" email. Can't Kohl's keep better records of their stock? Either you have it or you don't! One time recently, I went in the store and found the item that they said they didn't have. While I'm giving my opinion, the selection of clothes is terrible. I've never seen so many ugly clothes in my life. Secondly, if it's truly kohl's "cash", why can't I use it as such. Why does it get deducted before percent off savings are applied? Kohl's is certainly not one of my favorite department stores any more. Very disappointing.

I love shopping online for clothes at Kohl's. The clothes are trendy, and great quality. Other girls always ask my daughter where she buys her clothes. I use their coupon codes often to save 15- 20%. The clearance sales can't be beat also.

What I love about Kohl's are their deals & quality of clothing. They lose a star because their app is not good. If you are looking through hundreds of choices & pull up a description on something, it starts you right back to the top every time. That's pretty frustrating. Also, when emailed a request to give reviews on recent purchases (which where all good) they gave me the runaround. I never did find where to review the products. AND it seems impossible to actually message anyone to let them know that it's jacked. I hope I never have issues... where is the customer service?

After shopping at Kohl's for years, I've realized that the more you're involved in finding tips & hacks, the better off you'll be. Every bit counts - promo & coupon codes, Kohl's charge card discounts. It's awesome once you get the hang of it. Check tips below.

We had loads of problems with their credit card website. My wife uses their card for the discounts, and we pay it off in total. Except many times the payment doesn't register. Finally the last time we called customer service and the CSR was as rude and crude as we ever heard. So we closed our account. She thought that she had hung up on us, then went on to laugh and tell her coworkers "Good! I'm glad they be gone!"

In general, I'm pleased with the site. It's a great alternative to going to the store when the weather is awful. I have ordered merchandise a few times and it has arrived in the expected time. One problem (why it's not 5 stars) is that the rendering of colors on their website could be better. I ended up having to do a return and repurchase of bath rugs because the actual color as it appears in the store or on my bathroom floor was slightly different than the online version. I didn't have any hassles on the return, but I did end up paying for shipping twice.

I have been purchasing from this shop for several years. I always can find something I like and feel comfortable in. Though must admit, to my regret, that recently the quality of the same items became not as good as it used to be before.

I love the arrangements they do with designers for that high low designer partnership. Great customer service department online and in store. You have to watch out for sales... they give the stuff away!

The store in Jensen Beach Florida has the worst customer service very rude. I purchased a watch Back 2 Days Later to exchange it for a different one with my receipt. The watch was originally $399 and they actually tried giving me back $32 you do the math

Kohl's has now added the option to pick up in store, which is great. I was told on my most recent order that they will soon have designated, up close, parking spots for online shoppers to pick up orders.

Accidentally bought 3 gift cards labeled 10$! Only to find out it was 4 for 40$. Go to customer service and so sorry can't help less than 1 minute since I accidentally purchased these. Absolutely no help, ridiculous, should have known I'm a veteran went on veterans day only to find out their "sale" for veterans was for select merchandise. Such s disgusting ridiculous store. Oh I have kohl's cash! Hell no keep that you are so ssd.

I love Kohl.com! They are always very quick and send clothing wrapped individually in plastic. Nice touch. Their prices are great when you catch sales and they almost always have coupon codes out. I got a shirt for 13 cents once... lol. The only complaint I have is sometimes it'll say they have an item when they really don't and you won't know until the very end, right before you place the order. Then you have to input all of your info in again. Other than that, it's great!

Unfortunately, Kohl's has gone down hill. Things that you use to get their coupons to use on, you no longer can. Customer service doesn't know which way is coming or going, and I can say that honestly since I use to work for them in Customer service. I expect better. They shipped me six glass candles in a plastic bag. Of course four of them were smashed. The store that shipped them didn't seem to think this was a problem. I use to love shopping with them. After this last Christmas session, not so much.

I get a lot of my clothes here, they even sometimes has $10 - $20 off coupons when you purchase things (limited time to use them). Most of theirs stores seems to be nice and clean and the clothes are actually on the racks. I would say they are like a mini Target with better prices but no groceries.

Their marketing and sales approach is a wonder to behold. They sell middle of the road merchandise at good discount prices but tier everything with multiple discounts. It's impossible to leave the store without spending more than you intended. But happy, feeling great having received and taken advantage of multiple discounts.

This Christmas most of my shopping was done online. I was disappointed twice by Kohl's. Remember it is Christmas-a time for surprises, so the box from Kohl's shows up on the doorstep with the contents listed on the outside of the box. UGH! Next I open another package from Kohl's to find the security tag still attached. One, not very good security if it leaves the warehouse and goes through the mail and nothing happens. Two, I was not happy about having to go into the store to have it removed. It was a BIG inconvenience. Better step up your game when it comes to providing quality service Kohl's.

Every time I visit the stores I find rack-after-rack of on sale items which I've never seen at regular price. Kohl's management thinks customers will simply be attracted by their sales signing and purchase ignorantly believing they are getting a 'deal' on an item when they are merely paying full price on an item with 'sale' signage.

I pop in Kohl's for a quick pick quite often. But it is one of my two favorite stores to visit during the holidays. My absolute dream Kohl's is in West Columbia, SC. That store makes everything "Merry!"

I set up a payment for $100 and kohl's took 4 separate payments of $100 each. Even though customer service said there was a glitch in their system, they will not refund the additional $300 they took out of my account. Now I have additional credit because I didn't owe them $400. Kohl's has done this several times over the past year. I've had this account for 4 years. I will no longer be doing business with kohl's.

I love Kohl's sales. I don't buy anything from them full price ever. They have great sales. The shipping can be hit n miss, sometimes its fast sometimes it not as fast but I've always received my packages. Their customer service has always made things right if I've had a problem, they are great to work with and I love a lot of the items they sell. :)

I have found out lately that Kohl's has the right fitting close for me. There are some stores that cater to teenagers, or children. This is a store that actually likes my style too! I just purchased some everyday tops they are perfect for vacations or just anytime. I am 68 years young, I take a size 12, and they are not frumpy. Go visit you will see.

I really like Kohl's, but don't like the restrictions on gift card use with promotional coupons. Sometimes you can only get savings by using your Kohl's credit card. You should be able to pay by Kohl's gift card anytime and with any combination of promotion. Other than that I usually find unbeatable saving during promotions. My favorite is receiving a 30% coupon by mail that can be used on any items including sales! Yes to You rewards are great too.