Kohl's

As other reviewers have said, I ordered the PS4 system, meant to be THE gift for my son on Christmas, and used the $200 I saved to order other things from Kohl's as well. After Black Friday, when it's too late to look elsewhere for the deal, I got the email that my order was cancelled because it was out of stock. What online retailer doesn't have an automatic inventory system that updates when items are out of stock? Customer service was a joke and said "hundreds of people are in the same boat." I personally feel like they left the deal up to draw traffic to their site even once they knew inventory was depleted. That now leaves me either disappointing a kid on Christmas or paying $200 more for the same deal. (Money I spent at Kohl's, because I assumed I had "saved" it by buying from them). Infuriating. Never again will I shop Kohl's.

I paid 12.97 for seven months for something I did not realize I was getting. The amount was small so I missed it on my credit card statement. Kohl and Walmart should be ashamed for being part of this scam. They did cancel the service when I called but how about all that money that was wasted. I login into the website for the first time today. It was asking me for my personal information which tell me I never signed into the account. I should be refunded all my money. Ron

I now that Kohls is not a jewelry store but DANG, they have great jewelry.The jewelry that my family has purchased is a better value than I ever thought it would be. I've had some diamond pieces that have been informally appraised for a higher price. I like the fact that you can use Kohl Bucks on your purchases.

As someone who pays all her bills on time and has no credit card debt, I am sad to say that after YEARS of owning a kohl's charge I closed it. They claim I was pat due on a payment by 2 weeks and would not allow me to purchase more items in store. When I shared the date of my purchases and that the due date should have been in September, the lady was straight up nasty and robotic. Fine - I will buy my clothing for myself and children elsewhere.

I bought some school clothes for my 16yr old son. The clothes are cheaply constructed, side seams fell apart after 4 washes in the shorts, and are way to high priced for the low quality. Also they always want you to return with Kohl's Cash. Just give me low prices on decent fashions to begin with.

Everything is on sale 100% of the time. In other words, the regular prices are grossly inflated and not real.
The quality of their items is poor.
I do like that they put items on clearance, which makes them finally available for what they are worth.

I've been an advocate for Khol's since my mother started shopping there. I think that sometimes they do over price everything, but they do have nice sales and clearances. I ordered some items for my new home and they came quickly and undamaged. I didn't have any problems with the ordering process. The only thing I didn't like was that once I added my discount it took me under the $49 needed for free shipping. Why give me a discount and then take it away - the products end up being cheaper without the discount.

Every time I go here, I walk out of the store with more savings in my pocket than what I actually spent in-store. Wonderful name brand clothing at low prices. They carry my favorite brand of jeans - fit like a glove. I am also addicted to rings and they never fail to have a new, beautiful one for me to add to my collection.
I can't even tell you how many times I have ran into the store for an emergency dress for a wedding or other event. I always find something to fit the need. If you can't, a salesperson will be there to help you in a minutes time.
Thank you Kohls!

I adore Kohls! Not only are things reasonably priced, there are many brands, customer service has always been kind, they ship to store (& it's free to do so!) &, if you don't like an item or it doesn't fit, or any reason really, Kohls will accept the return no questions asked. This business is doing things the right way! I will ABSOLUTELY continue shopping here!

This store has higher prices, and they offer better pricing that tricks the consumer into thinking it's a "Sale" price, when indeed it's a rebate. Then when you send in the rebate, they don't honor it. Scam place! They lure people in with Kohls bucks. For every $50 you spend you get $10 in Kohls bucks. So wow, you get 20% back to spend in their over priced store. You are not really saving anything because you can buy the same items elsewhere much cheaper.

I spent 45 minutes trying to order winter boots online with my 30% off coupon I received in my email. I could not figure out why the promo code wouldn't take. I thought maybe I just needed to use my Kohl's charge to make it work. Nope. Still wouldn't take. So after poking around, I go back and read the fine print in the email about the coupon. There is an asterisk listing that there were exclusions on certain brands. So I go ahead and click to see what is excluded. Guess what was excluded? EVERYTHING! Name the brand of an item, Kohl's excludes it!

I like going to Kohl's, because they typically have a nice selection of clothing that is in style. They are a little pricey, though, so I usually only shop during their big sales. But the clothing and shoes I have purchased in the past are good and have held up well over the years. I never have good luck with the jewelry, though. Any of the earrings I have purchased over the years have not lasted more than 2 weeks without something happening (jewels falling out, the post on a few of the earrings has actually fallen off the first time I tried to put them in, etc.).

Hi
I had card from last 10 years and never was defaulter but missed some 5$ payment and they reported to credit bureau without any mail or call. My credit score was screwed by 80 points. I paid whatever was pending but they dont even correct there reporting.
Just stay away from KOHLS and their stupid card if want to buy home or keep good credit

We have a Kohls store just a quarter mile from our house but I often shop online to save time and money. If the clothes don't fit or I am unhappy with the merchandise, Kohls will take it back in the store, no questions asked and I have saved myself both time and money. I bought my son's entire work wardrobe there and he is thrilled and so am I, by the savings! If you shop at the height of the coupon sales, you'll do great!

My experience with Kohls has been nothing less than rewarding. After reading some of your customer reviews, I immediately cancelled my account. I will be watching for my refund. I just dont need any of this dishonest business. What a shame!

Kohl's is great store. They have a lot of selections. The discounts they offer are huge! I order from there a lot. My orders always come on time and the orders are correct. Their customer service is fantastic! Any issue you have will be taken care of immediately and correctly. I highly recommend them. You won't be sorry!

I had a $11.00 balance on my card which l was late paying by 1 month and 4 days due to my unknowingly thought was zero balance.
Instead of Kohls Alerting me to that balance by text or email, l found out thru Credit wise alerting me that my rating had dropped 27 points!
I found out why than called Kohls and realized all items l had brought back for credit didn't cover what was owed supposedly.
I can not trust a company that treats long and good standing customers like this.

Whoever came up with the Kohl's cash is a genius! They offer good sales and give you this "cash" that has an expiration date. There's no sales while this cash is burning a hole in your pocket so you end up spending it on over priced items. Genius! Their sales are good enough on their own. The "cash" is where they make their money! I wish I was THAT smart! Absolutely genius!

I would never buy clothing again from Kohls.com because if it is not as represented or defective, you will have to pay to ship it back. Kohls showed an ad for very attractive overalls but when the medium sized overalls arrived, the cut was entirely different so that anyone would look quite overweight in the overalls because the side buttons were too high up and far out to out to the side. The overalls were nothing like the very attractive overalls which were advertised. And unlike other decent stores, I have to pay postage to return them. So I will never shop online at Kohls again.

Love their variety of options for me as a tall person. Prices are great. In store experiences are great. Online shopping is not the greatest nor online customer service. Their shipping is misleading (I've paid for over night shipping 4 times and each time the items took 3-4 days to arrive). When contacting online customer service, each time the pattern is they blame the customer, offer no solution, then give some sort of a "sorry for your experience," to conclude. There's a big difference between the in person and online expedience. 5 for in store, 1-2 for online. I'd recommend only shopping in person.

I placed an order online and within a minute realized I had used the wrong card. They did not give any grace period to cancel the order. I instantly reached out to customer service and spoke to a Lovejoy which said they couldn't do anything in the system and they had no one above her that could assist. I have never had an issue shopping at their bam locations but the lack of customer support online leaves much to be desired.

Kohl's made me wait on the phone with 6 hours before trying to resolve the problem online! That's pathetic!

And now a second attempt to purchase with them and it has already exceeded 2 hours and still not solved!

I have found that in different areas of the country Kohls will put stickers with higher prices over their "suggested manufacturers retail" prices which should be illegal. Their credit card offers discounts throughout the year which makes shopping their worthwhile. But their prices have gone up so much it's hardly worth shopping there anymore.