Kohl's

Kohl's is the store I shop at all the time. Love the selection and the coupons and Kohl's cash. They are great about returns.

When you have 30% discounts is the best. Always I buy when you have this deal. Good customer services. Good prices and good products.

I have ordered numerous items from Kohl's. I love their prices, service, and quality of items. I especially love the Croft and Barrow merchandise.

I order a lot of clothing on this site and love their prices and great the quality of their clothing.

Kohl's always delivers! And the sales are fabulous! And always a coupon to use! Great site and best sales!

Great deals, great coupons, great bonus and earning points. Great products! Great pricing! I recommend to everyone and shop stores and online weekly!

I love shopping at Kohl's and getting rewards and Kohl's cash. Now getting Kohl's cash on returns is even better.

Was told I was getting a mattress pad, paid 40+ dollars for a sheet. Frustrated. Very expensive for a sheet.

Kohl's is the best site for online clothing. I bought many dresses, shoes etc from here and prices are also very economical.

Best site to support people were professionals me explain about my packages, keep up the good work, thanks

Lots of choices in all departments, fair pricing, and my dealings with customer service have always been good

They offer over a year return policy which is really good and pain less returns if breaks down or anything

Have ordered online from this company multiple times and again missing parts. I'm done with kohls. Walmart is cheaper anyway

Over priced, rude, doesn't offer military discounts or ship to store options. I'll shop somewhere else you just lost my business!

Great clothes and daily specials. I love using my Kohl'so bucks. There are quality items marked down 75 to 80 percent off.

The stores are nice, selection decent, prices fair, but it's far from my first choice of store to shop at.

Poor customer service -- inconsiderate, poorly trained, limited English, unapologetic. Worst shopping experience of my life.

I left this review with Kohls.com and was told it was moderated and would not be published. So much for honest feedback on their site.

Poor online ordering experience. Couldn't log into my account because the system was down, so I had to check out as a guest. Then they sent the wrong color and am given only option to return it online. No option to communicate with someone online to fix it so I had to go out to the store (Jackson, MI). Once at the store there was no clear directions to returns so I went up to the checkouts right by the front door. They were not busy 1 customer at check out and one just getting into line. As I walked through the door a cashier greeted me. I walked around the maze to get to checkout. There had been 3 employees discussing something and one checking out someone. I thought ah cool, np I will be in and out in no time. I was wrong. 1 of the 3 other employees that has been disusing something came over and opened a second line. BOTH cashiers were painfully slow and both started having issues with items ringing properly. It was only after standing 15-20 minutes waiting for them to finish at least 1 order, a manager came up to help them. As she came though glancing over at me with my package with shipping info on it she told me returns were in the back. So I go back to returns and the only thing they can do is return the item and reorder the right one since it isn't in stock at the store. Would be fine except it was a sale item and I have to pay full price for the reorder and if I want the price difference back I would have to wait for the full priced shoes to come in, then take them back to the store again for a refund and re-ring. I live 15 minuets from the store there is no way I am wasting all that gas because you couldn't send me the right shoes in the first place. I returned the shoes and wont be shopping there anymore.

They sent wrong item, i had to pay for return shipping and they took away the kohls cash i already used

Kohls has the worst "customer service" I have EVER seen. I placed an order on Kohls.com as a gift to be delivered directly to the person. When I went to change the delivery address it seems I changed the billing address in error. At that point the order should have been denied how can I change both the name and address on my account that easy? So unfortunately, I didn't realize until after the products shipped. The delivery date on the UPS track and confirm was 5 days later so there should have been enough time to redirect the package. I called Kohls and was told that they had made the error they would call to correct it but since I was the one who made the error they won't do anything. I said to the representative "So you have the ability to fix this error but since it was my error and not yours you will do nothing to help me! I contacted UPS and the shipper has to make this change so I do not have the ability to fix this. What kind of customer service is this?"Kohls has the worst "customer service" I have EVER seen. I placed an order on Kohls.com as a gift to be delivered directly to the person. When I went to change the delivery address it seems I changed the billing address in error. At that point the order should have been denied how can I change both the name and address on my account that easy? So unfortunately, I didn't realize until after the products shipped. The delivery date on the UPS track and confirm was 5 days later so there should have been enough time to redirect the package. I called Kohls and was told that they had made the error they would call to correct it but since I was the one who made the error they won't do anything. I said to the representative "So you have the ability to fix this error but since it was my error and not yours you will do nothing to help me! I contacted UPS and the shipper has to make this change so I do not have the ability to fix this. What kind of customer service is this?"

I've never had a problem with Kohls and if u go around the sales before and after the holidays u can get some great deals!

I love shopping at Kohls. They have great prices and many items to choose from. Their staff is wonderful and willing to assist at anytime.

Kohls has great customer service just not enough people to give it. It's hard to find someone to help.