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Kohl's has a rating of 2.1 stars from 889 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kohl's most frequently mention customer service, credit card, and order online problems. Kohl's ranks 98th among Department Store sites.
This year shopping for children's back to school clothes I visited many stores. Most were not stocked and the variety was very limited but Kohl's was great. So many brands to choose from and very neatly displayed. The customer service reps were friendly and returns were easy when need be. Their online selection is even better than in store and the shipping is prompt and arrives quickly. The quality of the brands they carry are also top notch and wash well. I would recommend shopping at Kohl's.
This business drives me crazy. I cannot ever be sure I am getting the best price. I will place an order online. The next day the item will be on sale. Place that order, then a few days later, the discounts change and yet an even lower price is available. What kind of business want's customers placing multiple orders only to return them all because prices have changed? I have one last return of a group of items that had me go through 4 orders to get the best price. I make sure that I consolidate so I only have to go to the store once for returns, but then the poor clerk has to spend 20 minutes with me sorting through multiple orders for the returns. I am done! I will shop elsewhere. Kohl's, lower your prices overall and keep them standard and YOU will save money! What an insane business model that cause extra work for everyone, and drives your customers away.
I get so many coupons in the mail and I always use them because they're always amazing deals.
They have a lot of good deals and special sales and discounts.
I can always use a special and Kohl's always has prices that I like. Good going guys.
Never had any problems. 4 out of 5 stars for a good site and a good company!
They have one of the best if not the best customer service that is out there.
Best experience with them they are best comparatively to the others
Love shopping@ kohl's always great deals & clearance items are great!
THE STORE IS ALWAYS CLEAN AND NEAT YOU CAN ALWAYS FOUND WHAT YOU NEED AND IF ITS NOT THERE THERE IS ALWAYS SOMEONE IN THAT DEPARTMENT...
Easy online shopping and you can order online and pick up in the store
They ship fast and returns are easy! Prices are good too and they honor their coupons online
I barely shop here. But the times i shop i cant never find what im looking for
Simply the best. They try to fix everything they can as fast as they can. Very reliable website.
Ordered items on 11/15. Emailed 11/17 it shipped. No updated tracking. Kohl says in fulfillment...
I rather spend money on something more expensive but at least durable
I only make purchases on sale and with a coupon otherwise, their products are usually over priced.
Kohl's has so many great deals... and the way kids grow out of clothes they are an excellent price.
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