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Kohl's has a rating of 2.1 stars from 889 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kohl's most frequently mention customer service, credit card, and order online problems. Kohl's ranks 98th among Department Store sites.
This year shopping for children's back to school clothes I visited many stores. Most were not stocked and the variety was very limited but Kohl's was great. So many brands to choose from and very neatly displayed. The customer service reps were friendly and returns were easy when need be. Their online selection is even better than in store and the shipping is prompt and arrives quickly. The quality of the brands they carry are also top notch and wash well. I would recommend shopping at Kohl's.
This business drives me crazy. I cannot ever be sure I am getting the best price. I will place an order online. The next day the item will be on sale. Place that order, then a few days later, the discounts change and yet an even lower price is available. What kind of business want's customers placing multiple orders only to return them all because prices have changed? I have one last return of a group of items that had me go through 4 orders to get the best price. I make sure that I consolidate so I only have to go to the store once for returns, but then the poor clerk has to spend 20 minutes with me sorting through multiple orders for the returns. I am done! I will shop elsewhere. Kohl's, lower your prices overall and keep them standard and YOU will save money! What an insane business model that cause extra work for everyone, and drives your customers away.
Never had problems with the site. Quality of products that I ordered were good.
Kohl's services never got me down. It always deliver my things on time.
Lighting fast shipping! Great communication! Easy transaction! Perfect!
Love there clothing. It is the only place well other then Dress Barn I shop for my wife
Good place to sign up for gifts like weddings and other events.
The friendly employees and very nice when I need to return something
Free shipping if your size is not in the store :) That's cool.
Their clothes and other products are at amazing qualities. I really recommend buying from here.
I've never not had a coupon to this place lol. Great selection of different brands!
This store is over priced but they do have good quality clothes
I've never been unhappy with a Kohl's purchase. Their prices and quality are very good.
They have terrible customer service and truly don't care about there customers
Some of the prices need to be lower, but overall love this store
One of favorite retailers. Clothes quality is decent. Their return policy keeps me coming back.
Pricey clothing, but relatively unique and pretty. Do not expect a significant quality.
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Enjoy free shipping and easy returns every day at Kohl's! Find great savings on clothing, shoes, toys, home d̩cor, appliances and electronics for the whole family.
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