KokoPie

This company is so $#*! at showing you your shipping prices.
I originally bought a shirt which was on sale for $13.99, and the shipping was $19.50!
$19.50 FOR SHIPPING. AND THE ITEM WAS IN SALE.

IN US DOLLARS. I LIVE IN AUSTRALIA.

When you buy the item, the shipping price doesn't even come up, it only comes up AFTER you buy the item. They also don't even convert the prices, or put US' next to prices, so you just assume you don't have to convert the prices.

As a UK customer i was eager to buy items from this store but was not willing to pay $20 to ship an order. I waited for until a free shipping promotional offer and bought 7 items, only to find that after the package came a over a week late, the holographic phone case was just a gel case with a holographic paper in it (which they should have stated on their website as I was expecting the gel material to have the holographic effect), the tattoo choker i ordered was twisted up and would look bad if worn, and the priciest t shirt i ordered was completely missing.
On the bright side, the two shirts i did receive were excellent and the right size, great quality. Original pricing was a bit insane by on sale i'd say it's worth it. The cry baby phone case was cheap but good quality, but i am a bit cautious of the plastic top one day breaking off. I'd also ordered two skirts and some chokers from them previously which convinced me the shipping and goods were of a brilliant standard. Just don't know why there are so many little issues this time around.
Update- the company didn't respond to my email, but i got nearly instant responses to DMs and complaint comments i left on Instagram. They'd told me that the shirt i paid for was a preorder (but this wasn't mentioned AT ALL in initially given shipping info), so hopefully my item shall arrive soon. Just a bit strange.

I've been following this store on Instagram for over two years now, and I can't stop telling people how amazing it is.
Clothes are beautiful, and for everyone (you may not love every item but I'm sure there is something that suits you, they have everything!). They have a great quality too, don't loose color intensity and materials are very good.
Costumer service is great, I always get my questions answered back really quickly and in really good terms, they treat you with respect and care. KokoPie really appreciates their costumers.
Some clothes may be a bit overpriced and most students (like me) can't afford the real price + shipping, but they always have items on sale, and they offer lower prices many times a year, so if you really love an item and have a little patience you can get it really well priced! The shipping may be a bit expensive too, but it's not too expensive, and it's something we can understand, I'm sure they are working on it! (also if you compare it to stores like Hott*pic or so, that ask you 100$ for shipping, its really good)

I'm sorry people had bad experiences with KokoPie, but they have always treated me really well, and I'm sure if they gave them another opportunity they will see how good they are.

Been waiting for 7 months for a hoodie that I bought from them. Email after email after email. HORRIBLE customer service. Take your money and spend it else where.

KOKOPIE TOOK MY MONEY I BEEN WAITING ON MY PACKAGE SINCE 12/31/2018 IT WAS SUPPOSE TO BE A CHRISTMAS PRESENT I AM SO UPSET ABOUT THIS I CALLED THE POST OFFICE POST OFFICE SAID THAT NEVER SHIP THE ITEM THIS COMPANY NEED TO BE PUT ON BALST FOR EVERYNE TO KNOW HOW SORRY THEY ARE CREEPS. I WILL CONTACT THE MEDIA SO YOU CAN BE PUT ON BLAST

I ordered from them before, stuff was descent to passable,
The skirt I got was pretty good
The patches aren't the best and the pants with holes in the knees I bought but they look hideous in person
And it takes forever to ship
I also ordered fishnets to go with the pants
But now I've waited months without resiving my item
I'm just glad it was something small cause from what I hear they miss stuff all the time
Never shopping there again, tones of other astetic shops on instagram better worth your time

The quality is incredible and shipping is the same as most online sites that aren't Amazon. Sometimes things can get messed up but the customer service is always incredible and ready to help.

So a lot of people on here are probably leaving reviews cause they're angry but kokopie is ok

Just ok

School was starting for me so i ordered that pink crybaby canvas bag. Honestly the shipping is way overpriced. My 19$ backpack ended up costing like 30$ instead.
The shipping said 9-19 days so i knew my backpack would come a bit late when i ordered it, that was on me. It came on exactly the 19th day.

I was realllly happy to get. The little alien packaging it came in was cute. I took it out. It didn't smell too factory. The backpack didn't have those little side-pockets that are really useful. It looked kinda dirty in that "lint-covered" way and there were a couple of loose threads but I didn't mind it? I thought this backpack would last me a long time considering all the trouble i went through?
BUT NOO

Beware that little backpack falls apart. I don't do a lot of moving. I don't move a lot (fat $#*! whoa) and im really gentle with my backpack but after the first week the pink handle at the top started to fall off, and then it did so i had to sew it back on. In threads in the front pouch have been falling out for so long and i don't know what to do. Even the threads on the backpack strap are fraying at the top? It's a cute bag but i might have to get another soon,,,

Kokopie is probably only good for buying clothes please be careful

Their quality and originality is so pristine for the pricing I'm really in love with this brand The shipping is fast and the products hold together V well

I spent a great amount of money on a hoodie from this site: I ordered a year ago. When the item hadn't arrived four months later, I wrote them and asked about it. They were nice and told me oh! The item in question is a preorder item, still in progress of production, and will be sent out as soon as possible!' Mind you, absolutely no where on the site I bought it from it said anything about the hoodie being a preorder item or anything! In fact it stated the longest time, that could pass, between me receiving the item would be 25 days!
To this day I still haven't received anything. - It is 100% a scam, and I am greatly disappointed. I have contacted them again, asking for a refund: I bet you they will ignore that message too.

TL; DR
Do not buy anything from this site: The service is horrible and I bet you they are scamming you. Already the items are a bit pricey, but other than that you either receive something terrible or don't receive your order at all. I repeat, do not trust this firm!

When she gives stuff away, shipping is outrageous. It normally should be based on weight but basically you're buying the item and free shipping.

I ordered an item 3 months ago, it's about 20 days over the expected shipping date. I emailed them and they said "there was a shipping error". PLEASE DONT ORDER FROM THIS STORE

It's been so long since I placed an order and they still don't even confirm my order. I've emailed them but no response.

I bought something yesterday and never received confirmation email but they take my money from my account

I ordered a choker and some fishnets back in September 2017 and they never arrived. This site is a scam dont buy from them!

I saw all the sketchy reviews about how long it would take to receive items. I knew what I was getting myself into. I also knew this was a small business who has a small team, so I decided to give them a chance. I bought two outfits. Just for the record, the shipping price actually shocked me when I saw it. I can't remember what it was, being as that was months ago. However, I was patient. At first, they were pretty quick to respond to my emails (maybe 1-2 days, like their policy states). After about a month and a half, I finally received my first item: a red skirt.

Now, the skirt was amazing. Almost two months worth amazing? Debatable. However, it was better quality than most the stuff I bought from dollskill. This was a shock to me. But one thing was missing... the shirt I bought the skirt with, and my entire other outfit?

I suppose they will be sending these items separately because that would be the positive outlook of this situation. I emailed them about three times now. It's been about two weeks since my first email and they have yet to respond. So, they basically just completely stopped responding to my emails. I have no helpful* tracking information for anything I've ordered.

I was also informed that they say on their website they don't support sweat shops, but have one set up in China.

SUMMARY:
Their clothes, from what I can tell (the one item I've received out of 4) is good quality. However, it's not worth the time, the shipping price, the lack of customer service and blatantly not knowing where your stuff is 99.9% of those months it takes to actually get to you. I wish I knew of a better alternative website because I really did enjoy the skirt I received.

I ordered a flower crop top from this site and never received it (this was 8 months ago.) i really don't like that they don't refund you either like?

Ive purchased multiple items from this brand and they are all so cute and soft and the quality is amazing.

I loved my skirt and stockings I bought. Such a good quality item for the price. Shipping for me was standard but quick.

If I don't receive my item in the mail then honestly I'll be calling my bank in. It's ridiculous how most of these people didn't receive their items.

Nice quality items, cute art. I've bought a hat and a bomber jacket, the embroidery is really good quality.

I saw on there site that they had free socks. So of course I wanted to get them. When I went to checkout it was charging me with a large parcel item costing 9 dollars. So I was confused thinking that socks aren't a large item. I thought they made a mistake. So I went to their Instagram to ask why this was happening. And they replied to me in a very rude way saying that I can't get it for completely free (as I already knew that). They told me that small item shipments cost 9 dollars and so on. So I told them that they should relable the shipping on their site ( because mine said large item 9 dollars). They told me NOT TO BUY FROM THEM IF I DON'T LIKE IT. Like come on how rude can this company be. And then they started blasting me on their Instagram saying how I'm a cheapskate and how I'm attacking them and being a hater. I wrote back to them saying that I didnt mean to be rude and explained my situation again. I got no response.

I will never ever buy from this site. They are completely rude and don't have a good customer service. They ended up blocking me and deleted my comments from that post because I commented this link " kokoissues.tumblr.com " how pathetic are these people. I would've given them 0 Stars if I could.

I was one of the winners of the free sock questionnaire. The socks arrived quickly and are super cute and comfortable!