Konga

I shopped for an office chair and something different was delivered plus it had incomplete parts. I returned same day and up till now, I have not been refunded. It is getting to one month since my refund was initiated. Horrible organization, horrible structure... in fact they have no structure at all. Please for your sanity, don't shop on this site. Don't say you weren't warned.

One of the most popular online shop in Nigeria,
The sales original goods, household items, and other electronic products, phones, groceries and much more.
Shipping charges are a little more expensive, fast delivery though.
They don't have much products compared to it rival. Delivery costs at pick up stations are same as home delivery.

Konga cancelled my order when one of their sellers failed to deliver my order. Then I asked Konga for a refund to my bank account. For over 2 weeks, Kuda has been giving me silly excuses why they are unable to pay the money. Their customer services keep telling lies on their Whatsapp chats and emails each time I ask for my refund. I attached screenshots here as evidence.

For an upcoming online store, Konga.com is working hard but there need to work harder.

I mean work harder by;
1. Delivery system (POD) is poor: A package should not exceed its specified time of delivery.
2. Damaged Product: My wrist watch was damaged by Konga.com and there was no replacement for it even after I laid complain.
3. Konga help Response is poor. You need to do something about that.

For upcoming store, a little kudos! To team Konga.

Konga is a scam!

Their ads are not upheld when you get on their site and they fabricate all sorts of lies, to justify charging you for delivery, when their ad clearly states that you will not be charged beyond a certain order amount.

The products are clearly used, second hand and of extremely poor quality.

It is better to go to the shops to search out what you need because most of their products are more expensive than in the shops...

What a scam!

Konga is a scammer
The products sold on this website are not reliable. I bought a
Bosch Hand Blender 1000w ₦8 900 ₦16 000 (product Code: *******) and it worked only once!... When I wanted to use it again a few days later, it didn't work anymore!. My Order number is: F*******001 Delivery Confirmation.
I want my money back!

I ordered a DVD player from them in
I ordered a DVD player from them in Nigeria. It did not work and when I went through the hoops to get it returned they claimed that "I had not supplied the video clip they had requested" After I forwarded them the email along with the clip they acknowledged receipt but never gave me way to return the item.

1. They sell cheap goods that don't work
2. They make it difficult to get the item into the system for return
3. When you do get it in the system they don't respond or give you a way to return the item.

It's a total scam try another vendor it's not worth the trouble

Konga does not do quality control checks on product to ensure what customers sees on their website is what is to be delivered, hence, vendors sends all sort of fake, or product that doesn't match product description to customers, the process of return take a lengthy period unless you are willing to dropoff at their outlets, you also can't withdraw directly from konga website to your bank, you are also forced to register on kongapay before you can make withdrawal. Konga is full of $#*!

Konga is a medium that helps people with fake products to sell to unsuspecting people. Bought an ice maker and coffee maker and both stopped working at first use. Lost over 100k to this scammers. Please do not shop with Konga ever if you do not want to lose ur hard earned money.

Didn't like quality of products I bought from Konga. I complained to Konga and they promised to resolve the issue, thought they weren't going to, got upset with Konga came here and left a negative review but they kept assuring they would. When they emailed that my Konga wallet had been credited in order for me to purchase whatever I wanted. Thought it was a lie till I tried paying for an item the App automatically paid for the item one after the other with my store credit. I appreciate Konga for their integrity and honesty. Thank you Konga!

If you are having any problems with products purshased from Konga, notify them and I can assure you that they will find a solution to the problem has they did for me.

I recently bought monitor on Konga online and when i tested it was not working. Now they wont refund me. Never buy electronics on Konga online, I lost 100k naira. Their service is worst. I just deleted my online acc with them and will never use them again. Scammer of note and they dont even care. No customer service

I ordered a rechargeable usb water dispenser pump and a vegetable chopper. The delivered a "toy" to me. These items i mentioned aren't functional at all. I called there customer care line, they told me to send a video of the items to them via email, which i did. Since then i have been calling them they are giving me any feedback. I went to there office in banex Abuja, there staff are like Market sellers, so unprofessional and rude. They refused to collect the toy items back. Please enough of this broad day robbery by konga. This online site must be closed down... i will take it up to the higher authorities. Konga is a thief.

Honestly I am very disappointed and unhappy with Konga's Service. I wouldn't recommend anyone to purchase online at Konga.

Konga needs to ensure the products that their sellers put up are of good quality because at the end of the day Konga barely accepts returns even though they claim to accept returns.

I purchased a smart watch, it's only been 2 months and the sensitivity of the watch is faulty. Also I purchase some clothes that wouldn't fit me (just be looking at the clothes they are too small) but again they won't accept returns cause "the seller sent the right sizes". I also ordered a pair of Bluetooth earphones but the two earphones do not pair together, that is they only work individually but not at the same time. These are just some of the issues I have had.

The quality of products on the Konga website is very poor and wouldn't recommend Konga to anyone. I have ordered so many times on Konga and I have been disappointed every time.

I placed a small order for an item that was was described as a pair and only one showed up I complained both to their email and whatsapp lines with screenshots and pictures and they said they would handle it. The next day I received an email that the seller refused my item return because they (the seller) described it as a pair. Which was exactly the issue I had. It was described as a pair and I got one, then they basically told me I couldn't return it because the seller described it as a pair though it was one. That blew my mind. Like does nobody there know that a pair means two?

Konga is a well trusted online hub in Nigeria. I have made several purchases from this site and it was delivered to me to my location. All in a good quality as ordered.

I bought a 4,000 watts blender from Konga in August, 2022. I never got to use it because I had to travel to the U.S. on September 5,2022. Upon my return from the U.S, on November 30,2022, I tried to use it, but it wouldn't work. I paid my hard earned thirty five thousand naira (N35,000) for the blender. When I contacted Konga by mail, they told me they have a seven days return policy, & advised me to take the product to their store/warehouse since it's still under the one year warranty. When I went to their store/warehouse with the product, they refused to honour the one year warranty on the product.

I ordered a Mario galaxy for the past 5 days and till this moment there is no tracking number to confirm details of my order. Two days after the order, my initial order was cancelled only to be opened again with order number F*******001 on the 21st december 2021. Several calls to both the supplier (JUST GAMES SOLUTION) and the contact centre proved abortive as they keep passing reason for not processing to the other. Customer care says probably the supplier does not have it in stock (if it is not in stock, why display it!?), the supplier claims its with Konga already. This is not the first time I am having such experience with the same supplier (JUST GAMES SOLUTION)... I have been calling the supplier since yesterday but he no longer pick my calls. I wont advise anyone to do business with this company... service delivery is indeed very poor!

If you like yourself and your money, run from konga because it is a pure online scam. They deliver low quality fake products. Go get money, that will never happen.

They are scammers. They use their website to help sell fake products and you can't return it. Stick with jumia. This is fraud. Don't say I didn't warn you

Kings.com is a great online store. Their goods are genuine and you sf don't have to fear if what you are buying is fake. They also do free shipping for some goods.

Is a great online business services that give u nothing but the best online services u could imagine, when ever you need them 24/7, always attending to you, nice one Tom's up.

I want to bring to the notice of everyone that you stop patronising Konga as what the place on their web is not what they will deliver bro Konga is an online scam shopping mall am a victim beware.
I ordered for washing machine Qasa 8.8kg with specification of 8kg washing and 5kg spinning but the Qasa Washing machine delivered to was with specification washing 5.5kg and spinning 3kg the order no is F*******001 shipment b#H*******

Inspiron 15 7577 Inspiron 17-7779 17-7778 17-7000/Vostro 15-7570, 7580 Battery. The battery didn't last up to 30 minutes after barely 3 months of usage. No warranty, No return of the product.
Do not buy, I REPEAT DO NOT BUY!