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Konga has a rating of 2.4 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Konga most frequently mention customer care problems. Konga ranks 484th among Marketplace sites.
Didn't like quality of products I bought from Konga. I complained to Konga and they promised to resolve the issue, thought they weren't going to, got upset with Konga came here and left a negative review but they kept assuring they would. When they emailed that my Konga wallet had been credited in order for me to purchase whatever I wanted. Thought it was a lie till I tried paying for an item the App automatically paid for the item one after the other with my store credit. I appreciate Konga for their integrity and honesty. Thank you Konga! If you are having any problems with products purshased from Konga, notify them and I can assure you that they will find a solution to the problem has they did for me.
I bought a semec Rechargeable fan from konga online store, the fan was totally bad and it was packaged for sale. I called your customer care agent who referred me to the seller by given me seller's number. That's not professional at all. Up till now, am not confidence with any of your products any longer. I order a swimming glasses for my children only for the delivery guy to tell me I can't open it unless I made payment. Who those that. Am highly disappointed anyways. You guys needs to adjust. The gas delivered to me was fake as well
The increasing number of sites similar to Jumia.com tell of its profitability to businesses, especially retailers and relevance to the regular consumer. It just goes to show how the need for the traditional shops and stores will be dispensed with within the next few years.
I once purchased a goods but did not have any idea how how to track the current location of the goods, I decided to call the customer care services and behold they gave me the required feedback and responded to me well. It was great to deal with them
Is a great online business services that give u nothing but the best online services u could imagine, when ever you need them 24/7, always attending to you, nice one Tom's up.
The app is cool
Its legit
No scam
Easy to use
Perfect packaging and delivery
But I can assure u... its good
Ordered for a stainless blender but was given a plastic one. I would be glad if you can stop delivering wrong products
With the latest gadgets on good discount rate. I can vouch for this site. Though it can only be available for Nigerians and some Africans.
The whole thing about KONGA being the most trusted online mall is a very big lie, it is a sham! Okay they have the so called "8 days return policy" which Is a trick to get people into trusting them, I got a phone worth N65,800 from a seller via konga, the phone started over heating whithin 5 days or so after I purchased it. Called them and complained so I was asked to return it, the communication was very poor. A month later they returned the phone saying that the heating was normal with android phones as if I had never used one or not currently using one, so they WONT collect it back or even allow me add money to purchase a differrent one which I offered to do, after a one month plus! Okay deliver it back they took it to a different town asking me to go and get it, now getting to one week just to deliver it bck. Ive been trying to track it but to no avail, so what is trustable about this stupid online mall? Don't gamble with ur money with them, a word is enough for the wise (wish I had someone who told me this)
I bought an item on Konga only to discover the products have no expiry date. Konga sells subpar item
They are not so bad and i think they are worth giving a try considering the fact that they have been doing well so far so good.
Their prices are quite cheap, smooth site, easy to use.
Well overall they're doing well.
The site is quite userfriendly
Konga didn't do any investigation they deliver damaged dinning table worth over 100k. I'm very disappointed
I order for Glass dining table with 6 chairs which they deliver on 21 Nov the person that brought the table to my place went back to assemble it then he found its was damaged now Konga customer care said the table was well packed hence its got damaged at my place something I bought over 100k, unbelievable!
Please becareful what you order from this company they only interested to take money when something go wrong you'll experience worst service. I'm disappointed on konga.
What investigation did you do before conclusion? Did you contact your team in Asaba and benin to ask details? From my follow-up they're aware of the damaged table, your goods was well packed then it's got damaged at my place when its was still inside original packaging?
An affordable E-commerce that has variety of products available for the people living in West Africa and beyond.
Products used:
Headphones
What you see and what is delivered are not always the same. Definitely not shopping there again. NOT RECOMMENDED.
Amazing services, good products and on time delivery with payment options
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Konga; Online Shopping Mall. Shop Online for Electronics, Phones, Computers, Fashion, Groceries, Sport and Fitness, Books & more at the best prices in Nigeria
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