• LadyPromDress

LadyPromDress

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Overview

LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 22nd among Discount Asian Products sites.

  • Service
    315
  • Shipping
    61
  • Quality
    915

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 84.3%
Positive
193
Neutral
12
Negative
24

Instant Feedback

784 reviews

80
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How would you rate LadyPromDress?
Top Positive Review

“Amazing Prom Dress”

Gail M.
6/28/24

I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.

Top Critical Review

“Horrible”

Ashley D.
5/15/24

The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!

Reviews (985)

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Reviews that mention popular keywords

customer service (86) wedding dress (29) prom dress (173)
Thumbnail of user gailm919
2 reviews
0 helpful votes
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June 28th, 2024
Verified purchase

I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.

Thumbnail of user tqj1
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

The dress was beautiful was exactly like the picture. The dress came on time. My only issue was the sizing. I sent in measurements and the dress was still to big had to pay to get it altered.Maybe it was me Idk but overall great experience

Thumbnail of user parisn19
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Lady prom dress came through and saved the my sister didn't have a dress and they came fast with the exact design and perfect size for little sister she looked beautiful

Thumbnail of user anniem517
1 review
1 helpful vote
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May 30th, 2024

I was a bit skeptical at first because I've never ordered anything that had to be tailored from an online website. Long story short my purchase process was very easy and the communication was very good. I ordered a dress at the last minute and paid for expedited shipping. The dress actually came before I was supposed to receive it. Please if you're thinking about purchasing from LadyPromDress do not hesitate. I will be a repeat customer for sure.

Products used:
Prom dress

Service
Value
Shipping
Quality
Thumbnail of user stephanien61
2 reviews
0 helpful votes
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May 27th, 2024
Verified purchase

I was very nervous to order from this company but I'm very happy we did. My daughter looked beautiful in the dress and it was as described. I added a picture the gloves we ordered separately but paired great.

Service
Value
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Quality
Thumbnail of user ashleyd1246
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!

Thumbnail of user mrsg306
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

I ordered my daughter a dress for her senior prom, after receiving the dress, the color and everything was different than the dress advertised online. I tried to return the dress only to find out the dress was more expensive to return than the cost I originally paid. The contact number that was given to me was not a working number so I had to communicate through emails, needless to say, I'm still stuck with the dress and had to find my daughter another dress in order for her to even attend her prom. Lesson learned and I would not order from them again and I definitely would not recommend

Thumbnail of user phyllist249
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

I would never recommend or due business with this company again They Ruined my granddaughter Prom taking my money and a week close to delivery They canceled my order No Explanation why sent refund to tell me to re-order dress leaving her without a dress missed Prom

Thumbnail of user marciar326
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

With very little alteration needed. The dress made my daughter look phenomenal. She was gorgeous and elegant. The dress had high-quality and made a statement. Thank you so much. The shipping was faster than expected and your communication with me made me very comfortable with ordering the dress online. Thank you so much for your professionalism. We will in the future do more business.

Products used:
Shoes accessories and makeup

Service
Value
Shipping
Quality
Thumbnail of user logani137
1 review
1 helpful vote
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May 17th, 2024
• Updated review

Please express our thanks to everyone involved in making that beautiful dress and having it arrive here so promptly. Your company did an amazing job, and we are very pleased with the results. My granddaughter was so happy with the dress. We needed it promptly since we were not able to find a dress in our area that she liked and would fit properly. The "Rush Fee" was reasonable and worth it to see the look on her face.

Service
Value
Shipping
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Good choices and affordable
April 4th, 2024
Verified site experience
• Previous review
Thumbnail of user melbriah
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

The shipping time was prefect! They personally emailed for measurements for the dress to fix prefect and the dress fitted wonderfully. I love it the material of the dress was a very good quality.

Thumbnail of user jayc1236
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Please send in your measurements because not always the dress would come in your size. Everything for me was in the right placement accept where my chest should've been. I added my height because I am a short person but my chest was on my shoulders. Luckily it was a easy fix to be made and the dress still did turn out pretty.

Quality
Thumbnail of user katiem1035
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Was very skeptical about this website, placed custom size order with expedited shipping. The dress came quickly, when my daughter tried on it was about an inch on each side too big, I just took it in a bit and it was a perfect fit. My daughter looked gorgeous in her white sequined dress🤍

Emails were fast and confirmed the sizing

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user tysoniad
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

I must admit I was unsure about this company but I tried it...I ordered the dress with express shipping and it came in before the scheduled date and it fit perfect. I will definitely use this company again.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user dehyaj
1 review
0 helpful votes
  • Send Message
May 18th, 2024
Verified purchase

If y'all need to find a dress quickly that is also affordable LadyPromDress is the site to shop at. I got my dress and instantly fell in love. It's comfortable and looks exactly as advertised. I can't wait to wear this to prom.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user acmm1
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

We ordered the Halter Sequins Long Mermaid Prom Dresses 2024 in Lilac. The communication with the seller was very good. They gave instructions of how to take measurements to ensure the dress fits properly. The dress looks exactly like the picture. It doesn't look or feel cheaply made. Shipping was very good as well. We received communication of when the dress was being made and when it was shipped to the expected date to be received. EXCELLENT!

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user nishas114
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

The Dress was absolutely stunning, beautiful pink dress, the dress ended up being to big and we ended up getting it tailored right before the event but overall, everything was great, the lady who did my sisters Dress communicated with us through out the entire process! I would most definitely recommend shopping with them!

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user kristyk163
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

The dress arrived, the slit was on the wrong side. Despite the measurements I provided as per the directions…I followed them to a tee, the dress was huge! Not satisfied at all, will not be purchasing anything from this site again. Very disappointed!

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Hi dear,
I'm John, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, Don't worry, we can provide full refund, thank you

Best Wishes
John

Thumbnail of user sharvondaf
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

We were nervous because of a lot of the reviews we seen on different platforms but we received exactly what we ordered it fit her perfectly and she was very beautiful in the dress. Thanks for making her senior prom 2024 a hit!

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user shanekat1
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

The dress came in a timely manner. We did custom sizing and It did fit well with a little extra fabric gathered in the back. The mesh material around the top of the dress was double I guess for extra support and it did not blend well with her skin color so we had to stain it to get it as close as possible to an invisible look. The mesh around the details at the top was also not put together very well because a lot of the mesh covered the intricate bead work. It was still overall a nice dress and looked almost identical to the photo.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user kendral137
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

We ordered this dress for my daughters senior prom. We ordered it kind of last minute so we had to select the rush shipping and it came just in time. We didn't need to tailor it a bit but overall it came out beautiful and the customer service was great..

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user aaliyahp16
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I was a lil nervous about ordering online for a dress for my daughter prom they contact me to get her correct size. When we got her dress she was impress she loves it in so do I it look just like the picture

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user griselec1
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

There was great communication with customer service on confirming key details with my order! I ordered 1 size up just incase I had to alter the dress, however the dress was a perfect fit! Had to get the mesh on front of dress cleaned up a little bit but a little detailing was all that was needed. Love how the confirmation e-mail ask you the date of the event to ensure a timely delivery! 10 out of 10. Definitely recommended.

Customer service was astounding! Made sure I was informed of all information with my order as well as ensuring they knew the date of event to make sure the dress arrived in time!

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user freddies106
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

The seller was very communicative and nice! She fixed the color of my dress when I accidentally submitted the wrong color! The dress is very pretty and it didn't cost much to get it custom tailored to my measurements by the seller!

Customer Service was great, we had a time difference but h the seller still communicated and she was very clear and nice.

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user shawnnac12
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

The timing was perfect this dress was everything they took the measurements I gave them and had my daughter slaying that dress I will most definitely use this company again.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

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From the business

The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.

Company Representative

Thumbnail of user linay8
Ladypromdress Y.
Typically responds within 7 days

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