LadyPromDress

The dress was beautiful but a little bit loose I had to take to another seamstress to take it in more and it cost additional money after I paid for the correct measurement. No other complaints everyone loved the dress.

The dress was exactly how it's presented online, but the dress was too big on my daughter. I can take blame for that as I probably do the measurements right. I was able to get it altered in time for the prom. My daughter was happy with the results and loved her dress.

I was communicated with from the moment that I placed the order, from verifying my sizes, checking my order and making changes where needed. The team was very responsive from start to finish! Exceptional customer service. I would definitely order from this company in the future.

This was a Prom dress for my daughter. Ladyprom exceeded our expectations. Not only did they customize it as a courtesy because my daughter is so tall (6 feet). You could see that they took their time just to give it the personal touch. My daughter said that she got so many compliments, she couldn't stop saying, thank you,. We were also afraid that the dress would not make it on time because of the shipping expected date, however, the dress arrived 9 days earlier than expected, Thank you very much

It came faster than expected which was good. The only thing I didn't like was the Material for the top part it looked kinda cheap and it was itchy but everything else was fine. It fit great without getting it costumed made.

Ordered a prom dress for my daughter. Company called to verify lace color detail. Very impressed with the detail. Received it fast and it was gorgeous, it fit perfect with the measurements we gave Lady Prom Dress

After looking at many dresses in the shops and feeling my hopes and dreams slowly fading away it was suggested that i look online.
I was very apprehensive and wondered if these sites were scams...but i could not have been more wrong.
My mum came and sat with me while i scoured Ladypromdress I found one that ticked all the boxes, so mum got out the measuring tape and i clicked the order button!
I was very surprised that my dress arrived so quickly. I have to admit my stomach did do somersaults when the delivery driver knocked on the door and handed me a box the size of a shoe box!...but i crept up to my room and i couldn't have been happier.It is just perfect...the size, colour, quality, everything!
Thankyou so much ladyprom it looks stunning and fits me so perfectly!You guys are very reasonably priced and I would definately recommend you to everyone!
Thankyou so kindly for a very pleasant transaction.

First off there from Hong Kong. They do not send you the rite size no return label with dress and they run small i ordered a size 12 couldn't get it over my shoulders so they run small or sent me smaller and will not give me a return label or refund they offered me 30 I paid 170 for my dress and stuck with it so... do not buy from here they don't care their a different country so nothing we can do...

I purchased a dress for my daughters prom what I received a very bad cheap replica of the dress. The measurements were off and they refuse to refund. Offering 40.00 to keep the dress. Wish I would have came here before I purchased it

I ordered a dress for my daughters senior prom. The dress arrives and it's not completely sewn. I messaged the company and I'm told I can be reimbursed $25 to keep the dress. The damage wasn't on my behalf. I don't feel I should have to pay to return and item that wasn't completed.

The team was great and super responsive, but we had many hiccups trying to do our own measurements and the dress ended up being too big and not quite the color pictured online. The split was slightly off to the side and we thought it was a front split. Because of the material, if just cost too much to alter. Overall, experience was great with LadyPromdress, just difficult to purchase a dress online.

The team was very responsive, and quick! They communicate with you, and give you exactly what they advertise. The dress fit my daughter perfectly! We are absolutely overjoyed! Will definitely order again, and again!

She was very pleased and very beautiful. So many people on social media complemented her on how beautiful her dress was. When she walked in the prom everyone was shocked. Her pictures were are beautiful. I will be purchasing another dress in the near future Thanks Again. Anna

I loved my dress it was soo pretty, it came on Time even tho I ordered last minute

I ordered this dress for my wedding on April 15th, 2023 in mid March. The dress came early, customer service was great they made sure everything was correct with my order, and the dress was exactly how it is pictured. The fit was perfect and exactly what I pictured it would be. My favorite color is yellow and this made the best wedding dress ever. So many compliments were given. Definitely recommend!

Excellent and quick responses!

I am very disappointed. I do not want to send the dress back because it will take a longer process. Please do not advertise any product of a design if it will not be directly like the design shown. Thank you.

Me personally. The dress didn't come out like the picture at all. The color was different and everything. Then when I reached out for help about the straps. I didn't get no helpful advice and was sent a video that was totally different from the straps on my dress.

I had reached out for help about the straps on my dress because the directions was cut off. And when I reached out they sent me a video of straps that were completely different from my dress and when I told them that , they emailed me back saying “just find someone to help you thanks”. So I just ended up having to get a whole different dress.

I ordered this dress the day we chose a date - I had it less than 2 weeks later! It was perfect- bigger than I thought it would since I went up 2 sizes thinking it wasn't true to size. That was actually perfect for alterations. It's gorgeous! I just wish they had said I would need to confirm via within 72 hours since I went on a cruise and missed all of the emails. But we got it straightened out and I loved it!

Please have someone available during different world time zones. The replies to my question came late at night EST when I was asleep and they were gone when I woke up so everything took 24 hours to get a response. Also tell customers they will have to confirm measurements vs size selected within 72 hours because I went on a cruise and my dress was sent without my confirmation since I didn’t have reliable Wi-Fi. Fortunately it fit and I had ordered a 2nd one as a backup

I ordered a prom dress from your site but it looked different from what was shown in the picture. I also paid extra for the exact measurements and it didn't fit correctly also the design was going side ways and the mesh area was in a entirely different place then the picture.

I thought the dress was nice, not exactly what i expected but it still looked great and i love it for my prom. I thought the top part was gonna be more silver but it was more white and was lace with some silver sequins. I also did ask for the dress to be shorter but received a very long dress that i would not really walk in (5"3' for reference) and had to spend $170 to get it shortened. But i had a great experience shopping here and i recommend!

Very good quality work and arrived in time. Will order from them again.

I was a little skeptical at first,but once I received the dress for my daughter it was the correct measurements except one minor adjustment I had to get it taken in a little up top other than that the dress was fine.

The dress was beautiful and made well the only issue is in the email I told her navy blue and they made it in a royal blue we made it work but it was stressful 4 days before prom we had no choice but to roll with it.