LadyPromDress

They have poor communication skills
Command you respond to them immediately and when you're unavailable they give you a ridiculous ultimatum about your response time. When you respond they claim they will gone away for days at a time.

Never received my dress and I did not authorize a cancelation. I have been scammed.

My dress looks exactly like the picture. With very high quality. I like the fact that the company double checks your order by sending you an email for your confirmation for you to double check your order before making the dress. I give this company 5 stars

I contact them to make sure my order was going to be on time. They a sure me it would be and yes indeed it was.
Thanks Lady Prom Dress

My experience was great, the dress came in a timely manner. My daughter sent in her measurements and they were precise, however my daughter lost a little weight and it needed to be taken in a bit. Overall still great experience.

I love the dress and the shipping was great but I would have liked the top of the dress to be more fitted. Other than that the dress is beautiful but it did come with a lot of thread attached to it from other dresses I assume.

I was a little nervous about ordering my wedding dress online. The dress is gorgeous and I was extremely surprised by the quality of the dress. I am happy with my purchase, only disappointing this is the dress is really big, I have an appointment to have it altered.

The dress came on time for my Daughter's Sweet 16 Party and communication was excellent; however when I received the dress it was in the wrong color and the measurements were off. We had her dress tailored and it fit perfect. The quality of the dress was amazing!

Customer service was great. LadyProm dress stayed on touch with me and answered all my questions in a timely manner

Service and delivery time 10/10, I'd give the dress a 9/10 the only thing I didn't like about the dress was the lace. I wish it matched with my skin tone, it was a bit lighter than me. Other than that, the dress was very pretty and I loved it.

The dress didn't fit well and it didn't really look like the picture. They told me the back of the dress (which they did not provide pictures of on their website) was not open, but it actually was open. I really hoped the dress would be pretty and fit me (I confirmed all my measurements with them twice!) but it was too big in the bust and the green was not like the sample.

Their description of the dress was not accurate.

Not only did the dress come in a fast timely fashion, it was everything both my daughter and I was looking for. The dress was a great fit and my daughter looks amazing in it. We can't wait until her prom date.

They didn't send the same dress, is it pink? How can I get married in pink? The lace is not the same the quality is very inferior, I didn't like it and when I asked to return it they don't have a label it would be $ 100 just for shipping and they didn't refund it, don't buy from this company this is a scam

The worse company ever

The communication was very poor. I tried to reach her before mailing the dress, that was not a customized dress, to tell her to cancel the order. She still mailed the dress anyway. The website states that you can get a refund and she REFUSED to give me a refund although the dresses had not been touched. I asked can I send the dress back before it even arrived. Once she refused to give a refund, I took the dress out of the package to see if I could place it on marketplace on Facebook and the dress was damaged.

She refused to let me return the dress.

The dresses fit perfect. I was a little scared at first about ordering the dresses but when they came I was very satisfied with the material and how wonderful they looked on my girls. Thank y'all sooo much

Customer service was great the dress was terrible the design was not what it shown to be I'm going to put pictures I asked for this dress in burgundy. They are in order of what I asked for what I got what I made it into.

We provided measurements, but the dress was too big and required over $200 in alterations. The $200 was just in the arm and the top. The cost to take it up was too expensive due to the lining in the bottom hem that makes it stiff so we didn't even bother

I wish the pictures were better I thought the top floral was silver but it arrived and was white. Dress was beautiful but the website just needs better description of the item and maybe more than 1 pictures. Other than that it was a great experience and the dress is beautiful.

The dress arrived and it is pretty. The only thing we didn't like is the in the picture it doesn't show there is a train in the back. The train is to long and we will need to go to the tailor to get it taken off. My daughter doesn't like the train because people will walk on it at the prom. I wish we would have known this so adjustment could have been make. The other thing is the dress doesn't fit like the model. All that matters is my daughter like it. The color is pretty. Great cost. Great service.

I purchased this dress for my God daughter's homecoming. This was the only dress she wanted to wear. I was nervous that it wouldn't get here on time or I would need to have some alterations done. I contacted the staff here and they sent me a link on how to take her measurements. The staff stayed in contact with me throughout the process. Anytime I had a question they responded. The dressed arrived on time and I didn't have to do anything to it. She was beautiful!

I was able to talk to a sales representative that worked with me and my sizing. I received my dress just as I had hoped! Everything was perfect, from the condition to the color and the size. I am beyond pleased with the pricing and the overall outcome of the dress! The shipping was also quite fast!

Very fast replies and very kind and willing to give me what I wanted.

I custom ordered my wedding dress from here. I paid extra to have the neck line brought up and extra to ship quicker. Well I got a dress obviously not to any of my measurements with A very low neck line and very very long. When I messaged and sent a picture they basically mocked me and refused a refund and then stopped messaging me. It says they are from the UK but are from from China.

Do Not Order From This Company! Beware! You order a dress it come and it doesn't fit even after you pay extra to get a custom fit. Dress arrived do not fit, requested a refund or exchange they do not and will not accommodate. Worst place ever to buy a dress, their sizes are not American dress sizes.

I placed an order for a dress. I gave all sized and measurements. I was contacted back and was told that it was best that I paid for alterations so the dress would fit properly. I paid extra. When I received my dress, no alterations were done. I had to take it to a local tailor. The dress was beautiful though.

The dress was amazing but there were some parts of the dress that were too big or too tight. The next piece did feel tight as well as the hip area. The arms and the breast area was loose. Other than that, the dress is beautiful.

The dress is nice however the sleeves and train are way off based off the measurements I gave. The sleeves are too long and the train is way way too long. I'm hoping alterations can be made to it or else she won't have a prom dress