LadyPromDress

Love that as soon as you place the order, they reach out just to confirm that everything is correct. The dress came just as pictured. Love it! The only little detail I didn't like was that as soon as I took the dress out of the package, a few of the rhinestones were already falling off.

The dress was beautiful, had to pay to get it tailored because it didn't fit quite right. However, I put the order in 2 weeks before the prom and they had it to quicker than it was supposed to be which was amazing it gave us time to make necessary adjustments. Thank yall! She had a blast.

Looks nothing like the pic the bottom of the dress did not flair out like the pic the fabric was thick like a blanket and the measurements was all off it was to small to get into had to get the dress re altered

I never received my dress and was told to me that FedEx delivered it on my porch and I was supposed to sign for it per Lady Prom Dress email instructions and none of that happened. I never got a doorbell ring nothing and my daughter was without the dress she wanted for her senior prom and last minute had to settle and go out and buy something else after spending money already with this company no Dress and not willing to refund me anything for the dress I never received. I do not recommend this company! I'm in process of disputing this with credit card company! I feel scammed! I will never support this business again!

Didn’t care to help me or refund me for a dress I didn’t receive very disappointed

The dress I ordered for my niece to wear to her senior prom was absolutely gorgeous! The custom made fitting was perfectly tailored to fit her and the detailing and crystal and pearl trimming accented the emerald velvet fabric just right. I was beyond pleased with the dress I purchased and I will definitely use LadyPromDress for any of my future formal gown needs.

I ordered a dress from here and the quality was tragic. The lining wasn't sewn to the dress, it had roughly cut jagged edges with exposed netting and one of my sleeves was longer than the other. I reached out and they told me that they wouldn't give me a refund for the dress because it was made custom to my measurements. The measurements were spot on but my issues were with the quality or lack there of in the work and the unfinished product that they tried to pass off. They took my money and sent me a half finished product that I now have to spend more money and time to have someone else finish. This was the worst customer service and buying experience that I've ever had and would advise Anyone who will listen to just find another spot to get your dress. This isn't worth it.

It took a while to ship, like 4 weeks and came like 3 days before prom which is cool. But my order did not look like the picture i wanted at all. Like the dress was super cute still. But it didnt look anything like the picture

she was super nice, i was being a lil annoying emailing her every second but she helped me just fine

SCAM, SCAM, SCAM! SCAM ALERT!

That Silver dress they have for $340.00... they are not the original designers. The dress I got shipped to me looks nothing like the dress! NOTHING! They say they custom sized it TOO! They have refused to give me my money back and want me to ship the dress back to ASIA. This place is a full SCAM! I have a lot of proof. Now the dress can't even be found on the website! It was called the silver mermaid!

The seller communicated within 24 hours. The bottom of the dress looked exactly like the picture but the top was a TOTAL DISASTER. It looked like a wedding dress with beads and no bling. They slapped a piece of fabric on top and called it a day. Just terrible i also paid for custom sized and rush order. The size was HUGE. It's like they ignored my measurements and they took longer than expected.

I loved the dress so much. It was so nice and beautiful. Also shipping was fast and easy

Do not buys from here I bought my homecoming dress and it didn't fit the way they said it was and it was supposed to be gold and was yellow I told them I needed to return it and they had every specific guidelines about what was allowed to be returned and we had to pay 60 dollars to ship it back to china

I was SOOO nervous when I ordered this dress. I never buy clothes online, mainly because I don't get the option to try it on so how will I know I'll like it? Well, I needed a dress ASAP for the opening night of a broadway show (on broadway) with my fiance. It was a very special occasion so we wanted to dress up. I looked everywhere for a dress but couldn't find one. I went all over my town, and neighboring towns, and finally resorted to looking on ladypromdress because I was running out of time. To my surprise - it fit absolutely PERFECT. Granted, was a little long but then again, everything is long on me. I was absolutely shocked at how much I loved this dress. The material is nice, doesn't feel cheap or like you bought it online.

My experience was truly amazing. It was so easy to get what I needed.

Customer experience was wonderul

Wasn't the material I expected and sleeves was too lose I definitely have to get alterations even though it was custom but it was a nice dress. The also made some changes for me and communication was great!

The communication was great!

I was scared the dress wasn't gonna come on time and be late. I was very impressed when it came a day earlier than expected. It was perfect and the person I emailed contacted and completely confirmed that my dress was going to come. They also answered my questions quickly.

The responded very well and answered all of my questions. The responses were also very quick

There is a wonderful selection of dresses on the site. I selected a dress that I thought would be amazing for the prom upon ordering the dress, the company was terribly responsive and delivered the dress in a timely way, unfortunately I was unable to use it for the occasion because the split was considerably higher than I imagined. It was also structured in a way that I couldn't make it what I need it to be. I think that the company can deliver the quality of product desired, but if I were to use them again, I would be more communicative about the expected outcome.

My experience was good, i got updates every time something was going on with my dress.

The stitching was poorly done. The lace was not fully stitched on. It is not silver but white. Beading is poorly done. I sent accurate measurements and yet the dress came with extra fabric in all the wrong places. The bottom of the dress was Hemmed with a 4inch elastic band that causes the dress to flip up at the bottom. Breast area had no padding so you could see her Nipples. With all that being said when ordering keep in mind it won't look like the picture exactly however it didn't look extremely horrible on my daughter. With a few alterations and adjustments we made the dress look good. However, what needed to be corrected cost me an additional $120. Upside email communication was very good. My daughter decided to go with blue instead of red after I placed the order and the change was made smoothly. All my questions were answered through email within 24hrs. I ordered the dress on March 18th and it came today April 15th with the expedited shipping option from overseas.

Shirley was my contact and was very nice to work with. Gown was orderd, created and shipped and received in just under 1 month. Only concerns are that the gown arrived today, my daughter just tried it on and was sad to find that the red dress she ordered appeRs to be a deep orange and her arms can barely fit into the non-giving material that was used to create the sleeves. Extremly tight on her arms. I'm hoping Shirley will be able to do something about this in time for my daughter's prom next month! I'll keep you posted.

My dress came in within plenty of time, it was good quality and the staff were very helpful everystep of the way. My only issue with my dress being that the halter straps were quite long but it was a simple fix

The dress is very beautiful and fits very well! Love this dress!

I ordered the 2022 Mermaid Sweetheart Sequins Rolled Train Long Prom Dresses
Satin-color. My daughtered was measured to perfection by our local tailor. We get the dress and the the dress that was online did not match the dress that was presented online. The material was not the same nor the color. Me and the company went back and forth. I requested my money back or another dress they fought hard not to accommodate which they did not. Please do your research with these out of country companies because LadyPromDress is not a good company.

The dress was everything my 18yr. Old daughter could imagine for prom. She received several compliments about how beautiful the dress fit and looked. We took her measurements beforehand and the dress fit perfectly!