• LadyPromDress

LadyPromDress

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Overview

LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.

  • Service
    315
  • Shipping
    61
  • Quality
    915

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.1%
Positive
190
Neutral
12
Negative
24

Instant Feedback

784 reviews

80
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How would you rate LadyPromDress?
Top Positive Review

“Amazing Prom Dress”

Gail M.
6/28/24

I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.

Top Critical Review

“Horrible”

Ashley D.
5/15/24

The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!

Reviews (985)

Rating

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Reviews that mention popular keywords

customer service (86) wedding dress (29) prom dress (173)
Thumbnail of user marieh874
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

The dress is beautiful. I sent my measurements but the dress was still too big. I'm having it altered but overall it's exactly what it looked like in the pictures and I love it

Quality
Thumbnail of user taliaj18
1 review
0 helpful votes
  • Send Message
June 20th, 2023
Verified purchase

The ladies at Lady Prom Dress were wonderful.
I provided my measurements and the the dress arrived early and in perfect condition! I could not have asked for a better experience!

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Thumbnail of user iyonnab
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

I received my dress days before my needed date so that was great! The customer service was great and prompt. I recommended this site to a few of my friends actually!

They were very quick and prompt. You can tell they really value their customers and their business. They made it very easy to contact if needed

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Thumbnail of user jtd10
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

Dress is beautiful and looks like the picture for the most part. Only minor flaw is the front is shorter than the rest, it's not even once you spread it out.

Quality
Thumbnail of user tamim215
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

So happy! Loved that they communicated every step of the way and emailed with questions regarding size and measurements. I am very happy with my dress, it's material, and the fitting.

Quality
Thumbnail of user k.t6
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

They lied to me about having my day prom dress by the 13th and on the 12th told me they couldn't complete the dress cause she needed on the 15th, I received my money back on the 14th and had to rush and by a dress from a store. I will never try them again! Buyers be ware!

Terrible company

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Thumbnail of user shai.
1 review
0 helpful votes
  • Send Message
March 10th, 2023
Verified purchase

The dress is exactly what we expected, very detailed and good quality made dress, speedy service and on time well before expected delivery date. GREAT CUSTOMER SERVICE! I will be ordering the Prom dress next VERY PLEASED WITH ORDERING

Quality
Thumbnail of user madisonl326
1 review
0 helpful votes
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March 11th, 2024
Verified purchase
• Updated review

Dress came in quickly and everything was exactly as ordered.

Quality
ORDERING WAS EASY
February 9th, 2024
Verified site experience
• Previous review

ORDERING WAS EASY. HOPEFULLY THE PRODUCT IS GOOD

Thumbnail of user boby415
1 review
0 helpful votes
  • Send Message
April 21st, 2023
Verified purchase
• Updated review

I don't like the dress it's really big and don't look like the picture and she will not let me get a refund not willing to work with me at all. I just wasted a lot of money.

She not trying to work with me

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

I love it it was great
March 4th, 2023
Verified site experience
• Previous review
Thumbnail of user mackenzied62
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

I ordered a dress and customized it to my size and it fit amazing and l loved it so much! I also got many compliments on it because it looked so good!

Quality
Thumbnail of user adriahw
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

I choose a size 6 and it fit me so perfectly the dress looked exactly how it looks on here and it was easy to move in. It was the perfect dress for my prom.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Thumbnail of user kimberlym2671
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Bought this dress for my daughter prom. The dress is beautiful she absolutely loved it. The style fits perfectly on her and the color is so pretty. It was well worth it.

Quality
Thumbnail of user deliak15
1 review
0 helpful votes
  • Send Message
August 12th, 2023
Verified purchase

Thank you so much! The dress came in time and just as described. The communication was fantastic, with help for sizing and clear updates. Thank you for the quality of your work and service!

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Thumbnail of user chuntiviab
1 review
0 helpful votes
  • Send Message
April 26th, 2023
Verified purchase

The dress was absolutely beautiful and it came way sooner than expected. I ordered another dress for my other daughter 2 years ago and that dress was everything I wanted and more

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Thumbnail of user vc125
1 review
0 helpful votes
  • Send Message
May 21st, 2023
Verified purchase

I thought the dress had a shawl train that I could detach. That was disappointing because I get hot often. But the dress is beautiful and it fits perfectly.

Quality
Thumbnail of user delphineg11
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

I bought this dress for my prom and overall it's good it's just that the embroidery doesn't match the color of the dress so I was a little disappointed

Quality
Thumbnail of user stacyl647
1 review
0 helpful votes
  • Send Message
February 20th, 2023
Verified purchase

I was pleasantly surprised by the quality of the dress and it fits my daughter perfectly (just needs to be shortened). I was hesitant to order a prom dress online, but it was so worth it!

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Thumbnail of user quital
1 review
0 helpful votes
  • Send Message
March 17th, 2023
Verified purchase

My experience was amazing the dress is amazing and the customer service is even better. I can't wait until the big day and plan on getting more dresses in the future

Quality
Thumbnail of user iyannahf
1 review
0 helpful votes
  • Send Message
April 18th, 2023
Verified purchase

Omg, thank you for delivering everything I expected and more. The dress was absolutely beautiful. I will refer you and most definitely choose you in the future…

Response was very prompt with any questions that needed to be asked. I didn’t have any issues.

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Thumbnail of user graced405
1 review
0 helpful votes
  • Send Message
January 23rd, 2023
Verified purchase

I loved my experience. Professional and quick to respond and project was received in a timely manner. I will refer my family and friends to this sit. Thanks.

Quality
Thumbnail of user jenm433
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

Followed up with me directly via email to make sure measurements matched size requested. They shipped rush order promptly and it was received in just a few days.

Service
Quality
Thumbnail of user ploveg
1 review
0 helpful votes
  • Send Message
February 23rd, 2023
Verified purchase

My dress is to small allowed y'all to know that it was to small and y'all would not allow me to return for another size but try to give me a semester that is over 5 hours from me

Service
Quality
Thumbnail of user kellyr1242
1 review
0 helpful votes
  • Send Message
April 24th, 2023
Verified purchase

My daughter loved her dress and she also looked amazing. It fit perfectly and it was beautiful. The only thing I could suggest is a wristlet on the train to help carry the dress so it doesn't drag.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

Thumbnail of user jk958
1 review
0 helpful votes
  • Send Message
July 16th, 2023
Verified purchase

The dress color isn't close to the websites version. I was expecting a soft pink/champagne and it arrived more of a pink bubblegum color. Haven't worn the dress…the color is more for a young girl.

Quality
Thumbnail of user jalaisahj
1 review
0 helpful votes
  • Send Message
April 16th, 2023
Verified purchase

My dress turned out how I expected, only thing is the slit was a little high and I didn't understand how to Lace up the dress. But overall I love the dress!

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Customer Service

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From the business

The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.

Company Representative

Thumbnail of user linay8
Ladypromdress Y.
Typically responds within 4 days

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