LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.
I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.
The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!
The dress is beautiful. I sent my measurements but the dress was still too big. I'm having it altered but overall it's exactly what it looked like in the pictures and I love it
The ladies at Lady Prom Dress were wonderful.
I provided my measurements and the the dress arrived early and in perfect condition! I could not have asked for a better experience!
I received my dress days before my needed date so that was great! The customer service was great and prompt. I recommended this site to a few of my friends actually!
They were very quick and prompt. You can tell they really value their customers and their business. They made it very easy to contact if needed
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Dress is beautiful and looks like the picture for the most part. Only minor flaw is the front is shorter than the rest, it's not even once you spread it out.
They lied to me about having my day prom dress by the 13th and on the 12th told me they couldn't complete the dress cause she needed on the 15th, I received my money back on the 14th and had to rush and by a dress from a store. I will never try them again! Buyers be ware!
Terrible company
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
The dress is exactly what we expected, very detailed and good quality made dress, speedy service and on time well before expected delivery date. GREAT CUSTOMER SERVICE! I will be ordering the Prom dress next VERY PLEASED WITH ORDERING
Dress came in quickly and everything was exactly as ordered.
ORDERING WAS EASY. HOPEFULLY THE PRODUCT IS GOOD
I don't like the dress it's really big and don't look like the picture and she will not let me get a refund not willing to work with me at all. I just wasted a lot of money.
She not trying to work with me
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
I ordered a dress and customized it to my size and it fit amazing and l loved it so much! I also got many compliments on it because it looked so good!
I choose a size 6 and it fit me so perfectly the dress looked exactly how it looks on here and it was easy to move in. It was the perfect dress for my prom.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Bought this dress for my daughter prom. The dress is beautiful she absolutely loved it. The style fits perfectly on her and the color is so pretty. It was well worth it.
Thank you so much! The dress came in time and just as described. The communication was fantastic, with help for sizing and clear updates. Thank you for the quality of your work and service!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress was absolutely beautiful and it came way sooner than expected. I ordered another dress for my other daughter 2 years ago and that dress was everything I wanted and more
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I thought the dress had a shawl train that I could detach. That was disappointing because I get hot often. But the dress is beautiful and it fits perfectly.
I bought this dress for my prom and overall it's good it's just that the embroidery doesn't match the color of the dress so I was a little disappointed
I was pleasantly surprised by the quality of the dress and it fits my daughter perfectly (just needs to be shortened). I was hesitant to order a prom dress online, but it was so worth it!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Omg, thank you for delivering everything I expected and more. The dress was absolutely beautiful. I will refer you and most definitely choose you in the future…
Response was very prompt with any questions that needed to be asked. I didn’t have any issues.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I loved my experience. Professional and quick to respond and project was received in a timely manner. I will refer my family and friends to this sit. Thanks.
Followed up with me directly via email to make sure measurements matched size requested. They shipped rush order promptly and it was received in just a few days.
My dress is to small allowed y'all to know that it was to small and y'all would not allow me to return for another size but try to give me a semester that is over 5 hours from me
My daughter loved her dress and she also looked amazing. It fit perfectly and it was beautiful. The only thing I could suggest is a wristlet on the train to help carry the dress so it doesn't drag.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress color isn't close to the websites version. I was expecting a soft pink/champagne and it arrived more of a pink bubblegum color. Haven't worn the dress…the color is more for a young girl.
My dress turned out how I expected, only thing is the slit was a little high and I didn't understand how to Lace up the dress. But overall I love the dress!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you