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LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.
This company responds to reviews on average within 4 days
784 reviews
I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.
The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!
Fast and easy and her dress came exactly like the picture thankyou I will be purchasing from you again next year for my youngest daughter prom
Yall had some beautiful dress and very easy to shop and navigate through your app
From the 1st point of contact service was good and the dress made my daughter feel amazing! We will definitely do business again!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
My dress literally ate. Had to get it altered but other than that it was perfect and looked exactly like the review.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I saw lots of reviews saying how the site was a scam but communication was great and my dress came on time
Great
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
They walked me they how to measure my daughter so that her dress fits perfect and it did. Couldn't thank you enough
Dear customer,
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Ordered for my daughters senior prom and it was perfect has to be a few alterations but their minor! Perfect dress overall!
Perfect dress, came on time for my prom and it gave what it was supposed to give. Definitely will be coming back!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I was a little scared ordering my prom online but it came out beautifully. Its so pretty and came right on time
The dress came out how it was described but the bottom designs were missing and I had to install them myself.
Fast replies
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress were everything she wanted and more. It fit perfectly and you all made her prom a dream come true!
First time ordering here and they did not disappoint! The dress is beautiful and everything my daughter wanted for her Quince!
Easy to purchase. Now just waiting on delivery.
Received product earlier than expected and very very pleased with it. Thank you.
Fit and style was perfect! The material is a nice quality. My niece loved the dress for her sweet sixteen!
Confirmed size and shipping. Customer service was fast and professional.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Dress was cute. Got many compliments at prom. If your looking into buying this dress then definitely go for it!
Good dresses, great quality, I will definitely be buying from you guys again soon!
Great customer service and support. Super fast shipping. I've never received anything from overseas this fast! The dress is beautiful!
Great response time
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Great experience will do it again when needed. Thanks
The dress is EVERYTHING! Great detail and just as pictured! My daughter looks great in it! I purchased it for her 8th Prom and I can't wait to add pictures to the reviews!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
My order did NOT come on time. I only clicked this link to leave a review. My dress was supposed to get here and it never came.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
I appreciated the contact to ensure measurements were correct to deliver a perfect fitted dress. My daughter loved it
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Surprised beyond my mind, the quality of the work is excellent especially in a short space time. Thank you
My daughter dress came out so beautiful customer service was great and we received the dress earlier than expected
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Very pleased with this company in their prompt response to all my questions and shipping. I love my dress
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Very easy to use! Lovely dresses! Dresses are of great quality for the price! We will be ordering again!
My whole experience was amazing. Quick responses when emailing with the team. My dress fits perfectly. They even gave my a corset instead of zipper.
Gain trust and grow your business with customer reviews.
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Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service