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LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.
This company responds to reviews on average within 4 days
784 reviews
I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.
The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!
The dress received was not the dress that was ordered the fit was not right! 0 out of 10 I would not recommend anyone ordering from this place
There is no way to call and speak to a person! Everything had to be done by email. Worst experience ever
The quality is excellent. The customer service was excellent. The overall process was very quick and efficient. I will order again.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I ordered my daughter's wedding dress from Ladypromdress. It is gorgeous! My daughter and I love it!
Products used:
Wedding dress
Dear customer,
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress was quality, well made, and gorgeous! My daughter loved it and it fit her well (it was a custom fit).
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress had a little stain, but other than that it was exactly what I asked for. Hands down, great customer service.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Good, fast shipping also fine communication.
Didn't have no smell when I got it, could of been packed better
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
My dress was everything, fitted perfectly and came earlier than suggested delivery date. I will be ordering from here again!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Love it. Very happy with dress.
So beautiful I'm blessed to have came across this. Specially being a plus size lady
This dressing was amazing. It's shipped in a timely manner and they were very responsive to my concerns.
Very respectful and responded with urgency
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Easy ordering experience, prompt customer service responses, great dress quality and amazing prices.
THIS DRESS IS BEAUTIFUL & COMPLETELY 100% REALL! I was nervous at first about buying off here but it is the exact same thing as the dress I SWEAR BY IT
GREAT CUSTOMER SERVICE
Honestly not hard and easy they also contact you as soon as you order! EVERYTHING WAS GREAT I DIDNT NEED TO GET IT ALTERED AND IT WAS TIMELY DEFINITELY DOING IT AGAIN.
Second year ordering with lady prom the gowns are beautiful
The dress wasn't like the picture, it looked like it was made out of blanket cut up with sequins sewed on. I won't be ordering on this website again.
It was fine, but after reading the return policy I couldn’t return the dress so I didn’t bother replying back.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
We were really unsure of the quality and a little nervous. To much of our surprise it was BEAUTIFUL!
Because when the dress was send to my address the Dre's didn't look like how the picture was I was catfishes to be honest
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Very good customer service didn't take long for my dress to arrive
Very proud and delivery was good timing. Will recommend to others.
The dress was soooo horrible. Not that i expected the dress to look exactly like the picture, it was just ridiculous
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
There wasn't a picture of the back and the mesh was much lighter than pictured and covered the entire back of the dress
I would definitely order from ladyprom dress again. I was definitely pleased with the process and the Dress. Thank You LadyProm Dress
Dress came in a reasonable time and fits perfect.
Material wasn't wat was expected but my daughter loves it still
Gain trust and grow your business with customer reviews.
The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you