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LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.
This company responds to reviews on average within 4 days
784 reviews
I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.
The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!
Communication was not great! It was just a little frustrating to communicate with them
Customer service experience is awful
The dress was just as the picture! I love it! Can't wait to wear!
My daughter will be wearing this dress for prom I will send the pics
Dress was beautiful! Fit great and we received the order quickly in, great time.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Ordered and was shipped in perfect timing. Dress good quality and not nylon material.
The overall experience was amazing! The dress came very fast and I love it!
It's my first time shopping on this site and so far it's good. Thanks!
Very satisfied with the dress. Perfect quality. Looked beautiful on my daughter
Dress came quickly but was a little too big but nothing I couldn't fix. Thank you
It shipped before my date. Everytime i emailed they anwsered Quick. And my dress is beautiful
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Good Communication about the dress I ordered. Was delivered in a timely manner.
Very nice dress. You have to be precise with measurements.
My experience was awesome I received the dress on time. Everyone love my dress
Great communication, fast shipping, the materials look to be great quality
We ordered this dress and it came in fast and looks amazing! Love it!
Does not look like the picture it didn't fit well It is ugly
Not well.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Very delightful customer service and products. My dress was amazing and fit nice!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Dress was beautiful my daughter looked gorgeous it's was very unique and different
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress looks nothing like the picture it's not Mermaid style at all
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
I ordered a red dress.I received a pink dress.Not as shown on picture
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Dress had to be custom made and dress came timely with perfect fit
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress that came was not what I ordered. Was also missing pieces
Didn’t respond back to me
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
The dress was not a good fit. We will have to have alterations.
The dress is beautiful and it arrived within the required time frame needed.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Gain trust and grow your business with customer reviews.
The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service