LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.
I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.
The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!
I love the communication from lady prom dress and they ask questions and reassure you about their product. I love my daughters prom dress.
The work on my order was done and completed in a timely fashion and the delivery was fast. I really appreciate the work.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The dress was everything n more her prom night was a success thanks to lady we will be back next year for her senior yr
The colors are awesome and the fabric is great! The dress was still a little too big but overall we loved it.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
It was great. This is the second year we have used LadyProm Dress. I would definitely recommend using them.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The shipping was fast they had good communication the dress came just like the picture and the dress was very comfortable
Very respectful and fast
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
I don't no what to say my daughter look amazing in her dress it fit perfect I will be ordering her prom dress for here she did an outstanding job on my daughter dress look just like the pictures
It's okay but I think could be way better the dress was really big and it was suppose to be a 2 but tbh it did look like the picture, it's just the end of the dress was sooo long
This dress was oh so beautiful and perfect! My daughter received a lot of compliments
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The seam where the dress flared is a little think but if ur black ordering it specify dark mesh cause it is very light
The dress was horribly made if was falling apart, and was snagged. I will never order from here again!
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Dress came way earlier than expected but they said the estimated delivery time on the website isn't accurate. Everything fit nice and they are very cooperative.
Customer service was very nice, the people even followed up to make sure the sizing was right
The dress is beautiful but it doesn't fit like the picture show
There is no split on the side. And is cut to high.
The dress was beautiful and fit perfectly. Just make sure to take ur measurements. My niece love love love the dress! Thank you
The dress looks just like the pictures online not to big or to small just the right size
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The color was way off from the picture and the pieces if the dress was falling apart absolutely do not recommend this dress.
Felt like a scam the whole thing .
Fast shipping. Dress fit as seeded. Would purchase from again.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
Not very good with updates and responses. Wish they would send pics of the material before hand. But it still turned out great.
The dress that arrived was not at all like the image online. Although the basic design was the same the fabric made a huge difference in my satisfaction. I wanted and believe the dress I ordered for my wedding would be made out of satin fabric. Instead it was made out of a Jersey blend which takes away from the formalness of the occasion. Another disappointment I encountered was sizing. Based on my communications I was encouraged to purchase a larger size in the dress. The fact that I provided my exact measurements and my dress arrived slightly larger than I needed crushed me even more. In the end I bought a different dress from a small boutique. Lesson learned. I'm very sad because all of my other wedding planning has gone well.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
I was skeptical ordering from this site because I had never heard of ladypromdress. However, I am so happy that I did. The dress came in three weeks. I didn't submit custom measurements because I know my daughter's size and the dress fits perfectly.
My dress was really pretty & looked just like the picture! I'm a smaller girl so I would say make sure your measurements are correct if you want a tight fit!
I had to wait an extra day for my dress but everything else was fine.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
1st and foremost I would like to make everyone aware of the pictures they are misleading! What I thought I was getting is a white and blue dress as pictured on the sight. In reality what I got was an all blue dress. I do still like it but the picture is misleading! So be clear on what u order and what color u want it! Good side customer service was great and I received the dress faster then I expected.
My dress looked like the picture 🥰I enjoyed my prom wearing it
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service