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LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.
This company responds to reviews on average within 4 days
784 reviews
I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.
The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!
Great communication and fast shipping……………………………,,
The dress was lovely and the shipping was on time for any other alterations you might have to do if any
The dress should have been a mermaid, and it was an eight straight straight down. My daughter was not happy.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
The dress looks like a knock off and I'm sure that the picture she's posting is not hers because it was not the same worst experience ever
She answered promptly and we handled the mess up very well
Really quick hope the dress is like the picture 💕 I will definitely be recommending to others
The dress was perfect! Everything fit how it was supposed to.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
I had a good experience overall. I loved shopping on her and I recommend a friend of mine too.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
Absolutely LOVED THIS DRESS PERFECT FIT my daughter is heavy at the top so I was worried it may not fit but it was perfect && shipping was fast
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The dress for great it is very flattering the communication for my order was great def recommend this!
very fast communication and very nice!
I really wish I can post her picture. The gown was stunning on her.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The dress was perfect actually! The only problem i had was the top because i don't have much up there so i had to get that took up but everything else was amazing.
the customer service got back to me quickly.
Customer see was great. I sent in my daughter's measurements for the dress and the size she normally wears but the dress is still too small. It is a beautiful dress and we were hoping it would fit
Not what I expected. It could have been better
That's all I want to say
Fast response
She haven't woken the dress yet, but soon. I will take pictures for y'all to see. Thank you so much
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The see through fabric was more of a white color and you couldn't see my skin color. The breast cups were yellow and very visible.
My experience was good with this company and they ship fast
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The dress was poorly made and did not match the color or style shown on the website
Hi dear,
I'm John, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, Don't worry, we can provide full refund, thank you
Best Wishes
John
I am a thicker girl but with a shape and I got my typical size. The bottom fit but the top is way too large. It does have the same design as the picture but not the same material.
My biggest regret was having to return this beautiful dress but it was a good way to be able to inform you of the excellent customer service. Quick response, no hassle only to return in time stated. I hope to be able to work with you in the future.
Great Customer Service
My Daughter love the dress and it fits her just right! Thanks for the dress it came one time and fast.
Turned out perfect, needed a slight change to alternation.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
Dress came when promised. Great quality! Communication was 100%
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The dress was the perfect fit. We love it and will order again. It was delivered before the date that I gave them.
I had a terrible experience with my dress I sent in my measurements and yet I still got my dress super huge and the lady tried to tell me that it was custom made if it would have been custom made it would have fit me and then I asked for a refund and the lady told me that I would only be getting 50 percent of what I paid for which was 170 dollars it's ridiculous I would not recommend ordering from this page!
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
About your order: 6048556555.
According to the order number you provided, it is obvious that it does not belong to our website. The order number format of our website is, for example: 20240309904203. If you have any questions, please contact us again, thank you.
The customer service was really great from the time I purchased the order to the time the dress was shipped they stayed in contact about the shipping time...Will order again
Gain trust and grow your business with customer reviews.
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Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service