LadyPromDress

I had a great experience! The dress fit perfectly although I did get it shortened because I am 5'2. Customer service was excellent and asked me my measurements right when I placed my order, even though I selected size 4 rather than custom. I highly recommend this company!

Excellent

This is my niece prom dress and it fit perfectly! It looks just like the picture!

This company sent us a dress that was a poor replica of the one pictured on their site! The color was off, the applique completely different, the sleeve too short, the bra padding was lopsided and visible under the applique, and the tulle had a hole in it. Now they are refusing to let me ship it back for a full refund even though their policy says for defects they will give full refund. I spent $175 on this crappy dress plus shipping and am now just so disgusted and regret I didnt check their reviews first! Please do yourself a favor and purchase elsewhere!

The mesh on the top of the dress is not the correct skin tone

Love the variety of dresses and colors. Daughter is very excited can't wait to post after try on.Now that we have the dress and tried it on, she's more excited than before. We do have to get it altered because she's 4'10 and it's way too long minor fix. Overall good work, fast delivery, great communication. Thanks and would definitely recommend and shop again!

Very informative. Shipped earlier than expected! The dress is gorgeous. Sized perfectly

I found a dress on a different website and wanted the dress in a color the website didn't have it in when I found out lady prom dress did customized dresses I didn't hesitate. They did my dress perfect it's fits perfectly. It. And out the way I wanted this was my first time ever using this website now I'll use it again for future events

The dress was amazing. They were very good with communicating from beginning to end. Dress was perfect.No extra altercations were needed. Dress came a month before the prom. I will refer everyone here and will not shop any other formals places EVER AGAIN. This made Prom 2022 everything... I was very skeptical because there were not a lot pictures of anyone wearing this dress, only a sketch and 1 person and one color white. My daughter chose royal blue and it was just right.

I was so worried because of some reviews. I absolutely adore my dress and the quality is amazing. I paid less than $400 for this dress with express shipping and at the mall or David's bridal would have spent $1400-$2000 my big day will be perfect

I have paid over $300 for my daughters prom dress and never received it. Even paid an extra $30 to have it sent express. They stopped emailing me. She can't go to her senior prom because I used all the money I had.

Communication was awesome and they made sure your sizes was correct to get the perfect fit.

I chose a lime green dress and received a money green dress

Even tho u made a mistake with the measurements everyone was so helpful and nice

Wit was the best dress I've ever received and it was only my first time ordering from here

Customer service definitely satisfied, I do want to say is measurements were a bit off I still had to take it to get it right. But my sister loved the dress, great material and she loves the color. She's excited about going to prom.

My sis was happy with her dress being shipped so fast knowing it was last minute for us and it needing to be custom made. The color was a little brighter then expected but the end result was still good!

Nice quality but you can't cancel an order within a certain # of hours after ordering without only getting a small percentage back. Also there really aren't returns except for damaged food so be sure before you place your order.

Ordered a prom dress that was supposed to be a satin material and received velvet. When I wanted a refund for sending me the wrong products, they offered me less than half the price if I shipped it back and shipping it to China costs almost double than what the dress cost. Would never order from this company again.

Started with ordering dress. Paid for it chose size, their customer service requested we revisit her measurements for the dress, we did, ordered the tailored fit, just a little bit more, they let us know when it was shipped and confirmed we received the dress. In constant communication. Dress cam absolutely gorgeous and fit like a glove. Absolutely the best experience buying a dress u could ever have. Kudos. Very pleased. Thank u for everything

Definitely not made to order and cheap material. Read the reviews and had high hopes for this company. Can't reach no one to attempt to get a refund for the $180. Scammers. Too ashamed to show what the dress actually looks like. Shirley got this one off.

It was good and fit good it just was a tiny bit itchy

The ordering was easy and fast delivery. The dress should've been a size bigger but not an error on supplier's end it was on our end. However, we are making it work. My daughter is pleased with the product she received. Thanks again!

You're a company It's a fraud I purchased a trust that was Damaged Your company knew it was damaged when you sent it. It was very obvious when I received it. How damaged it was. You kept my money and will not refund my money I sent the item back in a timely manner. And you still will not give me my money. You want me to take a store credit? I will never buy anything in their store. You cannot make me buy something by giving me a store credit that is trying to make someone purchase from you again after what you did. Your company is a fraud and I have reported you to the BBB

It was an automatic reply each and every time email