LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.
I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.
The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!
I measured my daughter for her dress. When received it was too big and too long. I am not sure how it could have been after following the specific instructions on how to take the measurements. I paid more for alterations for the dress than the cost of it.
After speaking with the customer service people several times about the dress they canceled it two days before the date it was supposed to arrive
The dress was as described as looked on pictures. Dress was beautiful, but the stitching of the dress was horrible. My dress has strings from we're they took up the dress for my daughter's size. Didn't do good with taking the dress up. Had to take it somewhere and pay more money for it to get tooking up right
I order a pink and silver fitted prom dress the silver design came different from the picture on the sight. And the dress came with lace in the front chest area but not shown in the picture. Beautiful dresses but not what I expected sorry.
This dress is amazing, same color everything, they keep in contact with you to make sure that's the exact dress you want, they make sure and update you with your order. They get back to you really fast
The dress came in time and was exactly like the pictures. Customer service contacted me to ensure that measurements was right and the dress fit to perfection!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
My Daughter was beautiful. Dress was beautiful and on time. Made to order.
Only had two problems the bra cuff was tooo small and waist part was tooo big other than that it was perfectly fine I loved it my family loved it cute and affordable dresses but before you order please make sure you got get your waist part and other parts measured!
Overall the dress was cute I wish it had more bling and I also wish that there was a option for you to select the mesh fabric color because I am a darkskin girl and the mesh didn't match at all but overall I would rate it a 8.5/10.
Awesome service well-made dress overall a 10 out of 10! My daughter ate at her prom meaning she got so many compliments
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The dress is very pretty and came as pictured. Only thing is my sister is skinny so the size 2 was slightly big but nothing a seamstress couldn't fix. The dress shipped fast, we actually had it within 2 weeks. We're very satisfied with service. Thank you
The day I order my dress I gave my size and they message me back and told me to go get measurements,and of course I was late getting them so they made the dress to size I gave them and the dress was a perfect fit,I wish you all could the pictures,I won Prom Queen
Thank you so much I will order from here next year and all of my friends will do the same
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
This was an easy process. The sizes are exact. We not no problem with anything. The dress was exact from the pic shown. Fits like a glove. The material was thick like a dress should be. Satisfied purchase.
It was a beautiful dress, just wish we could have chosen the mesh color. It was too bright for her skin tone.
Dress came on time and they were very helpful with my measurements
Overall experience was nice though, great communication, and fast delivery
Very well communication and was delivered in a timely manner
I can't wait until my wedding day to wear my dress. True to size and gives me that Cinderella look… staff is so professional and on point! Shipping was so fast as well! I love it! The price and quality A+!
My experience was frustration free. They responded to my emails with a quick response. The dress is nice quality doesn't look cheap at all. Love the price. The delivery time was gret. Only thing I did have to go to a seamstress to do a few minor adjustments. But for the most part I was definitely satisfied. Would definitely recommend this company if someone was looking for a dress. Thanks again My daughter is gonna look beautiful for prom. 😊 April 5th 2024
Was very satisfied with my dress, everything fit perfectly and the material was not cheap. It came before prom too
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
I love my dress! The quality is amazing and the fitting is great as long as you get your measurements right? The only problem I had with this purchase is me choosing the wrong mesh color for my skin tone but everything is accurate!
I've never ordered dresses for big events online because it always seemed like a tragedy waiting to happen, but not this one. The dress fit just as it should in a size 2, the color and stitching pattern were just as it was in the photos, and the quality of the fabric and sequins on the dress is amazing.
DO NOT WASTE YOUR MONEY! I ordered a mermaid dress and received a completely different dress. I am going through a tug of war to get a refund. They are in China and I am in the USA so our time zones are very different which makes it even harder to get in contact with them. They are SCAMMING!
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Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, Don't worry, we can provide full refund, thank you
The front of the dress is stunning I just ad a problem with the back of the dress stringing it up took up too much time
Was super easy and specific. Great communication & matched the picture so perfectly when I received it. I love it so much it's such a pretty dress.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service