• LadyPromDress

LadyPromDress

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Overview

LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.

  • Service
    315
  • Shipping
    61
  • Quality
    915

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.1%
Positive
190
Neutral
12
Negative
24

Instant Feedback

784 reviews

80
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How would you rate LadyPromDress?
Top Positive Review

“Amazing Prom Dress”

Gail M.
6/28/24

I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.

Top Critical Review

“Horrible”

Ashley D.
5/15/24

The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!

Reviews (985)

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Reviews that mention popular keywords

customer service (86) wedding dress (29) prom dress (173)
Thumbnail of user laurenm1448
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I measured my daughter for her dress. When received it was too big and too long. I am not sure how it could have been after following the specific instructions on how to take the measurements. I paid more for alterations for the dress than the cost of it.

Thumbnail of user jamiec1362
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

After speaking with the customer service people several times about the dress they canceled it two days before the date it was supposed to arrive

Thumbnail of user charityg57
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The dress was as described as looked on pictures. Dress was beautiful, but the stitching of the dress was horrible. My dress has strings from we're they took up the dress for my daughter's size. Didn't do good with taking the dress up. Had to take it somewhere and pay more money for it to get tooking up right

Quality
Thumbnail of user mekag3
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

I order a pink and silver fitted prom dress the silver design came different from the picture on the sight. And the dress came with lace in the front chest area but not shown in the picture. Beautiful dresses but not what I expected sorry.

Quality
Thumbnail of user joyp337
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

This dress is amazing, same color everything, they keep in contact with you to make sure that's the exact dress you want, they make sure and update you with your order. They get back to you really fast

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user nayr5
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

The dress came in time and was exactly like the pictures. Customer service contacted me to ensure that measurements was right and the dress fit to perfection!

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user elishac66
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

My Daughter was beautiful. Dress was beautiful and on time. Made to order.

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Value
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Thumbnail of user jakeviao
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Only had two problems the bra cuff was tooo small and waist part was tooo big other than that it was perfectly fine I loved it my family loved it cute and affordable dresses but before you order please make sure you got get your waist part and other parts measured!

Service
Quality
Thumbnail of user tianne
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Overall the dress was cute I wish it had more bling and I also wish that there was a option for you to select the mesh fabric color because I am a darkskin girl and the mesh didn't match at all but overall I would rate it a 8.5/10.

Quality
Thumbnail of user melindar256
2 reviews
0 helpful votes
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May 18th, 2024
Verified purchase

Awesome service well-made dress overall a 10 out of 10! My daughter ate at her prom meaning she got so many compliments

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user lakioyag
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

The dress is very pretty and came as pictured. Only thing is my sister is skinny so the size 2 was slightly big but nothing a seamstress couldn't fix. The dress shipped fast, we actually had it within 2 weeks. We're very satisfied with service. Thank you

Quality
Thumbnail of user shaniam21
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

The day I order my dress I gave my size and they message me back and told me to go get measurements,and of course I was late getting them so they made the dress to size I gave them and the dress was a perfect fit,I wish you all could the pictures,I won Prom Queen
Thank you so much I will order from here next year and all of my friends will do the same

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user chanah18
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

This was an easy process. The sizes are exact. We not no problem with anything. The dress was exact from the pic shown. Fits like a glove. The material was thick like a dress should be. Satisfied purchase.

Quality
Thumbnail of user daytreonw
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

It was a beautiful dress, just wish we could have chosen the mesh color. It was too bright for her skin tone.

Thumbnail of user niellas
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Dress came on time and they were very helpful with my measurements

Thumbnail of user gabrielleh159
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Overall experience was nice though, great communication, and fast delivery

Thumbnail of user mariahl81
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Very well communication and was delivered in a timely manner

Thumbnail of user nikab13
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

I can't wait until my wedding day to wear my dress. True to size and gives me that Cinderella look… staff is so professional and on point! Shipping was so fast as well! I love it! The price and quality A+!

Quality
Thumbnail of user pebblesh3
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

My experience was frustration free. They responded to my emails with a quick response. The dress is nice quality doesn't look cheap at all. Love the price. The delivery time was gret. Only thing I did have to go to a seamstress to do a few minor adjustments. But for the most part I was definitely satisfied. Would definitely recommend this company if someone was looking for a dress. Thanks again My daughter is gonna look beautiful for prom. 😊 April 5th 2024

Quality
Thumbnail of user minniel88
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Was very satisfied with my dress, everything fit perfectly and the material was not cheap. It came before prom too

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user ..55
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

I love my dress! The quality is amazing and the fitting is great as long as you get your measurements right? The only problem I had with this purchase is me choosing the wrong mesh color for my skin tone but everything is accurate!

Quality
Thumbnail of user elisej63
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I've never ordered dresses for big events online because it always seemed like a tragedy waiting to happen, but not this one. The dress fit just as it should in a size 2, the color and stitching pattern were just as it was in the photos, and the quality of the fabric and sequins on the dress is amazing.

Quality
Thumbnail of user lanayeh
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

DO NOT WASTE YOUR MONEY! I ordered a mermaid dress and received a completely different dress. I am going through a tug of war to get a refund. They are in China and I am in the USA so our time zones are very different which makes it even harder to get in contact with them. They are SCAMMING!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, Don't worry, we can provide full refund, thank you

Thumbnail of user barbaran1381
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

The front of the dress is stunning I just ad a problem with the back of the dress stringing it up took up too much time

Thumbnail of user terrym1850
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

Was super easy and specific. Great communication & matched the picture so perfectly when I received it. I love it so much it's such a pretty dress.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Was super easy and specific
April 18th, 2024
Verified site experience
• Previous review

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From the business

The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.

Company Representative

Thumbnail of user linay8
Ladypromdress Y.
Typically responds within 4 days

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