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LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.
This company responds to reviews on average within 4 days
784 reviews
I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.
The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!
The dress fitted perfect, looked amazing. I had so many compliments on it. I will be ordering again.
Dress fit as expected and fast service. Rep was very tentative and kept me informed thru the process.
Not only do they keep in touch right through the entire time of purchase and placing the order but they also deliver really fast too.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Loves it. It fits so perfect it's a little long but nothing I can't fix but overall love the silky mess and pop of color
I ordered this dress for my last minute prom and it was definitely worth every penny. They even took my exact measurements. It fits perfectly.
It was great, very helpful.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress did not look like what I purchased… there was also a pin left in the dress that stuck me while trying it on
This company did not let us down. We will definitely be ordering again perfect fit dress measurements are even on point we are very satisfied
"Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service"
Dress looked great! Came on time and the fit was good! My questions were answered whenever I sent an email. Very good responses and dedication.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Would definitely use again! Got delivered way before I thought it would! Great quality! Sizing was perfect!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
It was so easy to buy customer service was great getting back to me with the questions i had my daughter loves her dress
I love the dress it fit very we'll definitely a hood sizing chart to go by it looked like the picture n was beautiful
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Love this dress but definitely recommend came in perfect timing perfect communication with the seller
Seller contacted me originally regarding time and size and they did follow up emails I appreciate their time and professionalism
Products used:
Dress
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
It was the worst dress to big not what looked like on picture only wanted to give me $40 back for a $200 dresss
Do not order from them! They are 100% scamming people. Dress wrong color and cheaply made. Will not refund your money.
Tip for consumers:
Do not use them!!! They will scam you!!
Products used:
A prom dress
Dear customer
This is Shirley, manager of customer service, Ladypromdress. Thank you for bringing this matter to our attention. We are sorry to hear of any negative experience and inconvenience you may have faced.
We noted that you are not satisfied with this shopping, we will try our best to provide our service to you and adequately handle this problem.
For your issue, in order to protect your info and solveyour problem, would you please provide your e-mail address used in purchase and correct order number, so that we can target to arrange a solution as soon as possible?
Best regards
Shirley
Journey loved her dress she looked so beautiful I want to Thank the person who made ti All the people who helped her receive her dress promptly Thank you guys loved it
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I had a good experience with ladypromdress. My dress came in a timely manner and it was true to size
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Looked cheaply made, looked nothing like what I Paid for, the quality of the dress didn't meet it's requirements. I couldn't even wear the dress to my prom. I WANT A REFUND! Order ID: **************
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
The order process was easy. What I requested I received. This dress is for my Wedding and I will be the most beautiful bride wearing it. Thank You!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
My experience was very easy and I appreciated you guys taking your time to find out my extra size thank you so much
To find out my exact size
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I wish i could post pics on here but yes I really loved my dress sadly only can where dresses like that once
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress actually came before it was expected an my daughter love it.looks just like the pic and the material quality is great
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
My experience was very Good! The dress came in a timely manner and you ensured that I ordered the correct size. Thank you!
Everything was great. I was replied to in a timely manor & the dress came faster then expected. It was really pretty and exactly what i asked for
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Gain trust and grow your business with customer reviews.
The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service