• LadyPromDress

LadyPromDress

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Overview

LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.

  • Service
    315
  • Shipping
    61
  • Quality
    915

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.1%
Positive
190
Neutral
12
Negative
24

Instant Feedback

784 reviews

80
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How would you rate LadyPromDress?
Top Positive Review

“Amazing Prom Dress”

Gail M.
6/28/24

I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.

Top Critical Review

“Horrible”

Ashley D.
5/15/24

The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!

Reviews (985)

Rating

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Reviews that mention popular keywords

customer service (86) wedding dress (29) prom dress (173)
Thumbnail of user kaytlins8
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I ordered this prom dress for my senior prom! The best choice I ever made honestly. This dress was even more beautiful when I got it! The sparkles was beautiful, everything about it was beautiful. I definitely will be hopping from LadyPromDress again in the future.

P.S: Ladies if you need any help with the sizing from this review. I'm 5'6 and weigh 135-139 pounds and I order a size 2 and it fitted perfectly just like a glove!

Quality
Thumbnail of user arid35
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

The dress was great, the quality of the product was great, it's affordable and I would definitely recommend them to those in need of a dress: but because of the mesh I would size up when it comes to your bust measurements.

Any question and concern I had about the appliances of the dress, my questions were answered immediately. They got back to me in the same day and made sure I was satisfied with my purchase!

Service
Quality
Thumbnail of user amberc1013
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

The designers are very professional and consistent with updates on your dress. They give tips on how to measure yourself to ensure your dress is a perfect fit. Totally recommend.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user diamondc48
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

I purchased a prom dress for my daughter. The dressed was as described. It still needed adjustments but that was expected due to my daughter's small frame. Shipping was on time. Great experience.

Quality
Thumbnail of user tb530
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

The customer experience was awesome, they stayed in co tact with me the entire time. The dress was shipped in a timely manner and most importantly my daughter loves the dress.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user lakeshiaj9
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

My daughters dress fits perfect i am pleased with the detail and how you guys delivered in a timely manner also the communication was great thank you so much

Quality
Thumbnail of user cj439
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

They stayed in contact with me the whole time so I was able to ask questions as needed which help the process and delivery go smoothly.
Thank you

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user tinac1256
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

If they mess your dress up and you do not get what you paid for, you will have to pay for shipping to return it and then they ask you to lie on the custom form that The value of the dress is only $19.99.

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Thumbnail of user allyc77
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

The dress is beautiful and it looks exactly like the picture online. The only problem is that it is too loose in the breast part. I didn't have time to send it back and return on time for her prom.

Quality
Thumbnail of user monil9
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

The whole transaction was smooth. The communication was great, seller reached out after the purchase. The shipping was fast! The dress was the same as in the picture. May have to get it altered a little. Other than that, I'm very pleased with the dress!

Quality
Thumbnail of user colleenb728
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Overall, this was a good dress for the price. I liked how they follow up with requesting your measurements even though I purchased standard size. My dress needs just minor alterations.

Quality
Thumbnail of user leenb1
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Dress came and fit perfectly prom was the best night ever i would purchase from tgis place again but the rush shipping fee was basically a waste my dress came same as regular shipping would have

Quality
Thumbnail of user tiffanys798
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase

Communication was great, I want sure what to expect but, everything turned out awesome ( timing, fit, look, etc).

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user nicolec2624
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

This was a nice dress, but it was too big. We entered measurements for a custom fit and
It was not right. It was in need of tailoring and the zipper in the back would not lay flat. We ended up getting a new dress instead. With some alterations, this will be a beautiful dress for someone else.

Quality
Thumbnail of user candier3
2 reviews
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase
• Updated review

Easy to order but the delivery was not good and the measurement still had to be alterted. I thought we had to sign for the delivery so my daughter waited and we tracked it and good thing, our neighbor(and good thing he was honest) he actually lives down and dead end road you really would not even know it was a road DHL dumped the package and left with no signature and he happened to see our name and brought it to us. NOT GOOD AT ALL

sorry!

Service
Quality
Easy to order
March 25th, 2024
Verified site experience
• Previous review
Thumbnail of user marilyns1145
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

Hey had to purchase dresses for two daughters. They were able to get the dress sizes perfect and the dresses came in a timely manner.

Quick responses when I sent questions.

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user shamiriaw
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

My dress came right before my prom I thought I was gone have to get a refund but I honestly recommend you go to the store and get a dress because If my dress didn't ship I wasn't gone be able to get a refund and I had to pressure them about my dress.

Quality
Thumbnail of user mearh
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

It was cute, it came fast. The price wasn't that bad for the dress you get what you pay for. I like the dress.

They responded fast

Service
Quality
Thumbnail of user rosieg129
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The dress was perfect. Exactly what I was looking for. I will recomend to buy a size more. They are very beautiful and really fast.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user kayh485
1 review
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

Beautiful dress and my daughter was happy. I think about everyone bought their dresses from here and every dress was beautiful

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user tierrac27
1 review
0 helpful votes
  • Send Message
April 16th, 2024
Verified purchase

Dress was absolutely beautiful and measurements were perfect. My daughter did not like the mesh material color did not match her skin color. I think that the customer service was phenomenal!

Quality
Thumbnail of user mayab155
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Everything was okay, there was no updates until the dress actually shipped out. Shipping was good. Just unexpected with the dress

Replied back immediately trying to help find a solution

Service
Quality
Thumbnail of user keithp881
1 review
0 helpful votes
  • Send Message
March 10th, 2024
Verified purchase

My shopping experience was nice and quick! My daughter is pleased with her dress and we can't wait for the actual day for her to wear her prom dress and she's definitely going to look amazing in it too 😻😻😻😻😻😻😻

Quality
Thumbnail of user stacyh578
1 review
0 helpful votes
  • Send Message
March 8th, 2024
Verified purchase

The dress was nice however I was surprised by the fabric. I expected a shimmer like not sequins. Also the ruffles at the bottom were not plentiful enough and had a flat appearance. But overall it was ok for the price

Quality
Thumbnail of user breonnah1
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase

I really love this company they did an amazing job with helping me with this dress and I love my dress so much it is amazing it got here in now time and it looked just like the picture.

Quality

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From the business

The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.

Company Representative

Thumbnail of user linay8
Ladypromdress Y.
Typically responds within 4 days

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