LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.
I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.
The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!
I ordered this prom dress for my senior prom! The best choice I ever made honestly. This dress was even more beautiful when I got it! The sparkles was beautiful, everything about it was beautiful. I definitely will be hopping from LadyPromDress again in the future.
P.S: Ladies if you need any help with the sizing from this review. I'm 5'6 and weigh 135-139 pounds and I order a size 2 and it fitted perfectly just like a glove!
The dress was great, the quality of the product was great, it's affordable and I would definitely recommend them to those in need of a dress: but because of the mesh I would size up when it comes to your bust measurements.
Any question and concern I had about the appliances of the dress, my questions were answered immediately. They got back to me in the same day and made sure I was satisfied with my purchase!
The designers are very professional and consistent with updates on your dress. They give tips on how to measure yourself to ensure your dress is a perfect fit. Totally recommend.
I purchased a prom dress for my daughter. The dressed was as described. It still needed adjustments but that was expected due to my daughter's small frame. Shipping was on time. Great experience.
The customer experience was awesome, they stayed in co tact with me the entire time. The dress was shipped in a timely manner and most importantly my daughter loves the dress.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
My daughters dress fits perfect i am pleased with the detail and how you guys delivered in a timely manner also the communication was great thank you so much
They stayed in contact with me the whole time so I was able to ask questions as needed which help the process and delivery go smoothly.
Thank you
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
If they mess your dress up and you do not get what you paid for, you will have to pay for shipping to return it and then they ask you to lie on the custom form that The value of the dress is only $19.99.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
The dress is beautiful and it looks exactly like the picture online. The only problem is that it is too loose in the breast part. I didn't have time to send it back and return on time for her prom.
The whole transaction was smooth. The communication was great, seller reached out after the purchase. The shipping was fast! The dress was the same as in the picture. May have to get it altered a little. Other than that, I'm very pleased with the dress!
Overall, this was a good dress for the price. I liked how they follow up with requesting your measurements even though I purchased standard size. My dress needs just minor alterations.
Dress came and fit perfectly prom was the best night ever i would purchase from tgis place again but the rush shipping fee was basically a waste my dress came same as regular shipping would have
Communication was great, I want sure what to expect but, everything turned out awesome ( timing, fit, look, etc).
Products used:
Dress
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
This was a nice dress, but it was too big. We entered measurements for a custom fit and
It was not right. It was in need of tailoring and the zipper in the back would not lay flat. We ended up getting a new dress instead. With some alterations, this will be a beautiful dress for someone else.
Easy to order but the delivery was not good and the measurement still had to be alterted. I thought we had to sign for the delivery so my daughter waited and we tracked it and good thing, our neighbor(and good thing he was honest) he actually lives down and dead end road you really would not even know it was a road DHL dumped the package and left with no signature and he happened to see our name and brought it to us. NOT GOOD AT ALL
sorry!
Hey had to purchase dresses for two daughters. They were able to get the dress sizes perfect and the dresses came in a timely manner.
Quick responses when I sent questions.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
My dress came right before my prom I thought I was gone have to get a refund but I honestly recommend you go to the store and get a dress because If my dress didn't ship I wasn't gone be able to get a refund and I had to pressure them about my dress.
It was cute, it came fast. The price wasn't that bad for the dress you get what you pay for. I like the dress.
They responded fast
The dress was perfect. Exactly what I was looking for. I will recomend to buy a size more. They are very beautiful and really fast.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
Beautiful dress and my daughter was happy. I think about everyone bought their dresses from here and every dress was beautiful
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service
Dress was absolutely beautiful and measurements were perfect. My daughter did not like the mesh material color did not match her skin color. I think that the customer service was phenomenal!
Everything was okay, there was no updates until the dress actually shipped out. Shipping was good. Just unexpected with the dress
Replied back immediately trying to help find a solution
My shopping experience was nice and quick! My daughter is pleased with her dress and we can't wait for the actual day for her to wear her prom dress and she's definitely going to look amazing in it too 😻😻😻😻😻😻😻
The dress was nice however I was surprised by the fabric. I expected a shimmer like not sequins. Also the ruffles at the bottom were not plentiful enough and had a flat appearance. But overall it was ok for the price
I really love this company they did an amazing job with helping me with this dress and I love my dress so much it is amazing it got here in now time and it looked just like the picture.
The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Ladypromdress Customer Service