• LadyPromDress

LadyPromDress

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Overview

LadyPromDress has a rating of 3.9 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LadyPromDress most frequently mention customer service, timely manner, and many compliments. LadyPromDress ranks 21st among Discount Asian Products sites.

  • Service
    315
  • Shipping
    61
  • Quality
    915

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.1%
Positive
190
Neutral
12
Negative
24

Instant Feedback

784 reviews

80
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How would you rate LadyPromDress?
Top Positive Review

“Amazing Prom Dress”

Gail M.
6/28/24

I was a little skeptical at first to order because I didn't think the dress would arrive on time. The Customer Service experience was awesome. They even email when your product is being shipped. The dress was so beautiful. It required not altering. So it was true to size.

Top Critical Review

“Horrible”

Ashley D.
5/15/24

The dress came very big even though I sent measurements! I had to pay for alterations and they only helped with half of that cost when I feel should've paid for it all since it was their mistake! I will never order or recommend this company!

Reviews (985)

Rating

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Reviews that mention popular keywords

customer service (86) wedding dress (29) prom dress (173)
Thumbnail of user tiffaniel19
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I love the communication from lady prom dress and they ask questions and reassure you about their product. I love my daughters prom dress.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user diamondd57
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

The work on my order was done and completed in a timely fashion and the delivery was fast. I really appreciate the work.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user tiffanym1083
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

The dress was everything n more her prom night was a success thanks to lady we will be back next year for her senior yr

Quality
Thumbnail of user noren1
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

The colors are awesome and the fabric is great! The dress was still a little too big but overall we loved it.

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user geneval48
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

It was great. This is the second year we have used LadyProm Dress. I would definitely recommend using them.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user teaunaw
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

The shipping was fast they had good communication the dress came just like the picture and the dress was very comfortable

Very respectful and fast

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user ericah545
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

I don't no what to say my daughter look amazing in her dress it fit perfect I will be ordering her prom dress for here she did an outstanding job on my daughter dress look just like the pictures

Quality
Thumbnail of user davidv2313
1 review
0 helpful votes
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April 16th, 2024
Verified purchase
• Updated review

It's okay but I think could be way better the dress was really big and it was suppose to be a 2 but tbh it did look like the picture, it's just the end of the dress was sooo long

Quality
It's okay but I think could be way better
March 7th, 2024
Verified site experience
• Previous review
Thumbnail of user meganj502
1 review
0 helpful votes
  • Send Message
May 20th, 2024
Verified purchase

This dress was oh so beautiful and perfect! My daughter received a lot of compliments

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user savannahb127
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

The seam where the dress flared is a little think but if ur black ordering it specify dark mesh cause it is very light

Quality
Thumbnail of user tiaral19
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

The dress was horribly made if was falling apart, and was snagged. I will never order from here again!

Service
Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Thumbnail of user alanid1
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Dress came way earlier than expected but they said the estimated delivery time on the website isn't accurate. Everything fit nice and they are very cooperative.

Quality
Thumbnail of user ladym38
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Customer service was very nice, the people even followed up to make sure the sizing was right

Quality
Thumbnail of user tyeishaj3
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

The dress is beautiful but it doesn't fit like the picture show
There is no split on the side. And is cut to high.

Quality
Thumbnail of user faithb330
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

The dress was beautiful and fit perfectly. Just make sure to take ur measurements. My niece love love love the dress! Thank you

Quality
Thumbnail of user shakeliab1
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

The dress looks just like the pictures online not to big or to small just the right size

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user malayshiam
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

The color was way off from the picture and the pieces if the dress was falling apart absolutely do not recommend this dress.

Felt like a scam the whole thing .

Service
Quality
Thumbnail of user henryh771
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

Fast shipping. Dress fit as seeded. Would purchase from again.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user shaya54
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Not very good with updates and responses. Wish they would send pics of the material before hand. But it still turned out great.

Quality
Thumbnail of user laurenh991
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

The dress that arrived was not at all like the image online. Although the basic design was the same the fabric made a huge difference in my satisfaction. I wanted and believe the dress I ordered for my wedding would be made out of satin fabric. Instead it was made out of a Jersey blend which takes away from the formalness of the occasion. Another disappointment I encountered was sizing. Based on my communications I was encouraged to purchase a larger size in the dress. The fact that I provided my exact measurements and my dress arrived slightly larger than I needed crushed me even more. In the end I bought a different dress from a small boutique. Lesson learned. I'm very sad because all of my other wedding planning has gone well.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you

Thumbnail of user ruthj958
1 review
0 helpful votes
  • Send Message
February 21st, 2024
Verified purchase

I was skeptical ordering from this site because I had never heard of ladypromdress. However, I am so happy that I did. The dress came in three weeks. I didn't submit custom measurements because I know my daughter's size and the dress fits perfectly.

Quality
Thumbnail of user maliaw16
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase

My dress was really pretty & looked just like the picture! I'm a smaller girl so I would say make sure your measurements are correct if you want a tight fit!

Quality
Thumbnail of user tristians10
1 review
0 helpful votes
  • Send Message
May 13th, 2024
Verified purchase

I had to wait an extra day for my dress but everything else was fine.

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

Thumbnail of user sherrys1137
1 review
0 helpful votes
  • Send Message
February 18th, 2024
Verified purchase

1st and foremost I would like to make everyone aware of the pictures they are misleading! What I thought I was getting is a white and blue dress as pictured on the sight. In reality what I got was an all blue dress. I do still like it but the picture is misleading! So be clear on what u order and what color u want it! Good side customer service was great and I received the dress faster then I expected.

Service
Quality
Thumbnail of user yannab1
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

My dress looked like the picture 🥰I enjoyed my prom wearing it

Quality
Thumbnail of user linay8
Ladypromdress Y. – LadyPromDress Rep

Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Sincerely
Ladypromdress Customer Service

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From the business

The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.

Company Representative

Thumbnail of user linay8
Ladypromdress Y.
Typically responds within 4 days

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