Lampeez

DON'T order anything from this company, don't respond to issues with products or returns. Once 14 days goes by they don't have to refund your money. Pictures are not true to actual items and cheap plastic for the price is a total rip-off. They also operate under several different company names but with same P. O. Box.

Ordered product and was stated that it would ship on 12/14/18 with 4-5 day arrival. On the 17th received an update that they will "pick" the order in a few days and will take weeks to arrive. Several attempts to contact customer service have gone unanswered. Don't wast your time or money.

I too should have read the reviews. Notification said I would receive my lamp December 8. Still waiting. UPS cannot help because it has been given a USPS tracking number, post office said they never got it. 5 days and 5 emails, still no response. Don't take a chance on this company.

I have been trying to retrieve commissions from the affiliate program where I sold several item for Lampeez. 115.81 has been on their books since December 2017 and I still cannot get these commissions. The last email I received they said that their website is down and to check back next month. Ha! I send an email at least every two weeks and I usually don't get a response. Plus I've heard a lot of bad things about quality of the product and terrible customer service. Stay away from this company!

I ordered a swimmer lamp as a gift for my son and they sent me one with a wine bottle and glasses instead. Since there is no phone # to call, I submitted a support
Ticket on the website on Dec 26 to hopefully get this fixed. Although I did get a reply from Lampeez support stating they would send me the actual product I ordered, it is now Jan 18 and I have not received anything. I have sent multiple emails requesting an update with no response. I finally had open a dispute on my credit card because customer support at Lampeez is basically non-existent. They don't seem to care to resolve any issues customers have. I would not recommend buying from this company.

Submit an order for a custom lamp more than 2 weeks ago. It is meant to be a christmas gift. Unfortunately just now reading these reviews after having no luck obtaining follow through on an expected time line for the order and if my order will be completed prior to christmas. No phone number. No email response. Have a feeling I just lost $175. Buyer beware!

Tried to contact their customer service at least six different times and either could not get through, or got no response. Asked to have my order cancelled because of lack of response and the fact that I was led to believe that it would ship and deliver before Christmas. They eagerly debited my card, but never responded. I am disputing the transaction and hopefully will get reimbursed. I wish that I had read the company reviews before I made the mistake of purchasing from them.

Ordered lamp, not delivered within a reasonable time frame, returned. Attempted to call company, they give you the we are busy, but when you come to the top of the queue, it hangs up on you. Messaged on their face book page, and got a meaningless response in 5 days.

I ordered a custom made 3D light for my grandson for Christmas on November 5th and as of today, December 17th, have not seen it and expect not to. Don't be fooled by the emails they occasionally return that "it will be in the mail next week" crap. This is a horrible company and had I don't better research i could have saved myself like $160. And then to read all it is is a piece of plastic with some etching on it and definitely not 3D makes me even more upset. So terribly disappointed as this was to be my grandsons main gift, now i have to go out and replace that. This retired Grandma is definitely disappointed and frustrated.

Bought two lamps as gifts. My granddaughters love them. It is hard to get them on the phone, but if you write a message on their site they will reply within 24 hours. I returned a lamp because I saw a lamp that my granddaughter would prefer. Once they received the returned item. My money was quickly refunded. I am satisfied with this company and hope to purchase more lamps in the future.

The teddy bear lamp with the balloon made a perfect gift for my cousins birthday. She loves it and always has it on. I had no problems with shipping or delivery. These products are one of a kind and I would definitely buy from Lampeez again!

I purchased three of these for my grandchildren for Christmas. First of all, there is not any 3D effect to them. Secondly, one of my grandchildren was holding it and the figure fell from the base and cracked! It was not securely held in place in the base. It's funny that you cannot directly write a review on lampeez.com. All you see there are great reviews which the company must have written themselves. Don't be a sucker like me, NEVER buy from them!

Be cautious of this company. VERY cautious. They gladly take your money but if you have a problem there's no way to contact them. Check their site. You wont find a phone contact and their email is answered by a bot. No real people on staff? No real way to straighten out problems. Emails after five days have not been answered. They just dont care. Now I have 2 lamps I didn't order and apparently cannot be exchanged. They are just not worth the hassle.

I bought four of these as gifts for Christmas for my grandsons. They loved them! They brighten up their rooms at night but are not overpowering. I ordered the large size! They love changing the colors. They arrived in a very timely manner too! I highly recommend this company.

Gave it one star because I didn't have the option of ZERO stars. Thought this would be the ultimate Christmas gift. WRONG! Nothing more than a piece of plastic in the shape of an elephant with white lines. And to add insult to injury I spent the additional $20 for the larger size. So sorry I didn't find this review first.

Attempted to contact them by phone when my order was three weeks late. Got a message saying they were not excepting phone calls into contact via email. Send the email with details of the order and asked for help tracking or replacing the item. They never responded. I would not purchase again nor would I recommend this company

I got this for my nephew who has everything and is obsessed with hockey. The worst thing happened though, the package was stolen from my porch. Lampeez found out and sent me another one. They didn't have to do that! What a great company to help me like that, reminds me that there are good people/companies out there.

It was a Christmas gift for my husband. We both love it. It looks good with or without the lights on in the room. I like the color rotation but if you tire of it you can set it for your favorite of the 7 colors. Lampeez was easy to work with and were even willing to give me my money back when it ran 8 days late in delivery. It was not required and it did arrive before Christmas. It is an awesome addition to his "Man-Cave".

I purchased the Musical Notes 3D illusion lamp as a little side gift for Christmas 2018, for my teenage son who excels in music. I was so happy when he opened it and was very excited to get it! It looks stunning on his bedside table. He is very happy with the features and looks of this unique gift. Would definitely buy from this company again.

I believe this company is a scam. I called a number and it said you have reached us after business hours. Really at 11 am? I think they are using a Texas address but are based overseas in China. I ordered over 300 dollars in merchandise and have received no communication from them at all. No shipping date or tracking number. The only way you can respond is through email. No way! I have learned my lesson and will never order from them again. Hopefully I can get my 300 dollars back.

I bought this Lamp as a Christmas gift for my daughter and her family. They were extremely happy with the Lamp. A few years ago they had a vow renewal ceremony at the Eiffel Tower, and they're very impressed with the appearance and craftsmanship. Thanks for the beautiful Lamp. I have bought three different Lamps since I received the Eiffel Tower, that's bc we were so impressed with our first order.

I recently purchased these as gifts. It's cheap plastic and terrible quality. I inquired about returning and they instructed to ship back on my own expense and then have to pay a restocking fee! Don't buy!

I bought the wine lamp as a gift for a friend. He and his wife both love it. They told me that everyone that sees it asks, "Where did you get that"? It's so cool! I bought the taller lamp. A bit pricey but well worth it. I will not hesitate to order from this company again