• Lampeez

Lampeez

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Overview

Lampeez has a rating of 3.1 stars from 373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lampeez most frequently mention christmas gifts, great product, and perfect gift. Lampeez ranks 1st among Lamp sites.

  • Service
    64
  • Value
    63
  • Shipping
    64
  • Returns
    30
  • Quality
    61
72
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How would you rate Lampeez?
Top Positive Review

“I love Lampeez”

Renee G.
9/13/20

I received my 1st Lampeez horse head during the San Diego County fair 3 years ago. I still use it every night. All my friends saw my enthusiasm for the lamps and luckily I now receive them for many occasions. Lampeez has been professional and helpful regarding questions. There is no better company to deal with. Renee G.

Top Critical Review

“3D yoga lamp”

Eugene S.
5/30/22

The product is a poor excuse for 3D illusion. It's over priced for what you actually get. You failed to make your committed delivery date. My overall experience was not good at all. I won't be doing business with you again.

Reviews (373)

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phone number (17) customer service (64)
Thumbnail of user kenzy
Minnesota
1 review
7 helpful votes
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December 5th, 2019

I agree with all the other negative reviews and should have seen this before making a purchase. I bought one as a gift, site scammed me into buying another AFTER checkout. So immediately emailed them for refund. Then I get the product and it is so cheaply made and looks like something you'd pick up for $1 at the dollar store! I would be embarrassed to give as a gift so emailed again for return process. Surprise! 10% "restocking fee" and charged additional $6.99 for shipping, even though I paid for my own shipping to ship it back? Such a scam of a company. DO NOT BUY!

Thumbnail of user donnak625
Kentucky
1 review
1 helpful vote
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November 17th, 2020

I purchased the drum set lamp for my Granddaughters birthday. She LOVED it, and really liked that it changes colors. She is in Band at school and can play many instruments. I would definitely order from this company again. I liked that the company drop shipped directly to her, as I live in Kentucky and she lives in Texas. Saving me shipping cost.

Thumbnail of user joannes220
New York
1 review
3 helpful votes
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January 4th, 2019

I was blown away when i got this lamp as a gift for my son... Its a piece of plexiglass. When I tried sending them e-mails twice to return this CRAP they wont even return your messages. I saw a few phone numbers to call but they just say that do to the high volume of calls (sure all of us idiots who purchased there junk) that you have to leave messages at the help tab. Well lets not hold our breath as i dont see any paybacks coming from this scammers site. BEWARE of Lampeez

Thumbnail of user dennisy78
Texas
1 review
1 helpful vote
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December 7th, 2021

Easy buying experience! Fast shipping! When the lamp arrived, we plugged it in to make sure it worked before giving it as a present. We made the mistake of trying to push on the "button" and it didn't work. I sent an email and received a response quickly explaining that it was a sensor. When we just covered the button with a finger, it was amazing. We can't wait to give our musician friend this lamp

Service
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Thumbnail of user darlener62
California
2 reviews
6 helpful votes
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November 16th, 2018

Order my lamp in October and still haven't received it. How long does it take to ship from Texas to Calif. This was going to be a birthday gift for my 11 year old grandson. Now I have to go out and buy something else. I well return it was soon if ever it gets here. I have been trying to call Lampeez but know one answer phone. Found out this is a house address. Please don't do business with this so called company.

Thumbnail of user donr889
South Carolina
1 review
2 helpful votes
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November 10th, 2020

I bought one of the palm trees and after seeing how well it projected the tree, bought another one! All arrived in good order and it's great that they operate from AC or batteries! Very satisfied and thinking about another -

Thumbnail of user juliep275
Ohio
1 review
4 helpful votes
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December 24th, 2018

I ordered my lamps early in November. It is now Christmas Eve and tracking on their website still shows in Texas as of Nov 25th. Tracked with USPS and they have no record of the number. Have sent many emails and even tried a "live" chat. NOTHING. This company is joke. Can't get a phone number or any real person to reply. So not only am I out 3 Christmas presents, I can't even get my money back! I wish their was a zero star option.

Thumbnail of user nancyw361
Florida
1 review
3 helpful votes
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December 12th, 2018

I ordered Nov. 23,2018 and they charged my credit card on Nov. 2,2018. Sent several emails asking where my products were and kept getting the run around. Dec 3rd I requested they cancel and refund and immediately got a tracking number... and that was all they did, made a FedEx label but never sent any product. Kept requesting refund and they wont even answer now. This company is a scam. I am now filing complaints with Texas Attorney General and federal agencies. They took me for over $98 Don't order from these people. The phone number never is answered

Thumbnail of user maryb2280
Pennsylvania
1 review
1 helpful vote
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September 13th, 2020

My husband bought the table clef and music notes lamp for me for Christmas two years ago. It sits on my piano, and I absolutely love it. Last Christmas I bought the large guitar lamp for my son. He loves his as well. The lamp came in good time, and was packaged very well. I am completely satisfied with the lamps, and have had no issues. I would purchase again.

Thumbnail of user beckyh74
Georgia
1 review
4 helpful votes
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November 29th, 2018

This company is crap, bad on my part that I didn't do my research before ordering. Ordered first of November 2018, still have not received. I sent an email and was told in a not so nice way it would be shipping. I told them to cancel the order and they waited to respond for 3 days and then said it had shipped and they wouldn't cancel the order. So many scam companies that appear around the holidays. This company needs to be put out of business, they are doing nothing but taking advantage of people. Shame on them. May you rot in hell!

Thumbnail of user annem323
North Carolina
1 review
5 helpful votes
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December 11th, 2018

I ordered a lamp and it was supposedly shipped - UPS transferred to local Post Office. Post Office tells me that it was never received. It was a Christmas gift. Like others said, I should have read this first! I emailed them twice and did online chat to no avail. I called my bank to dispute charge. I encourage others to do the same. I should have known better when there was no phone number to call. Buyer beware.

Thumbnail of user shirleyt675
Illinois
1 review
0 helpful votes
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January 7th, 2022

It's tough to buy a gift for couples, finding something they might both like. The lotus lamp from Lampeez did the trick. The service was amazing. I ordered at the last minute, but my friends received the lamp Christmas Eve. I may buy more of these pretty little lamps for family members. I recommend both the product and the service.

Tip for consumers:
Nothing special

Products used:
Lampeez lotus lamp

Service
Value
Shipping
Quality
Thumbnail of user jeffb1242
Connecticut
1 review
1 helpful vote
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December 8th, 2020

You oder, they take your money & never ship the items. When you inquire about shipping your told the lamp is no longer in production. I'm still waiting for a refund and having to start legal action. The company has been reported to the US department of Consumer Protection as well as BBB and other agencies.

Thumbnail of user amyg342
Ohio
1 review
7 helpful votes
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October 25th, 2019

Bought a "3-D" elephant lamp as a gift through a Facebook promo. Cheap plastic schlock, flat, NO 3-D effect despite online appearances. Paid $40 on sale, not worth $5. And it was "originally" $70! Will return, despite the fact they will charge $11 to do so, AND I have to pay shipping. At least they shipped fast, so there's time to get a decent gift.

Thumbnail of user jackien97
South Carolina
1 review
0 helpful votes
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October 2nd, 2020

I just love my lamp! When I have it to where it cycles thru all the colors. I could just lay here & look at it all day if I could. Everyone who has seen it just loves it & asks me where I got it. Of course I tell them Lampeez! Christmas is coming up soon & I will be ordering again. My problem is figuring out which ones to purchase... I love them all! I have this one sitting on my wine bar. I have not had any problems with Lampeez & to my surprise. It did not take long to get here either.

Thumbnail of user valeriep96
Texas
1 review
4 helpful votes
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January 7th, 2019

I ordered 4 large items from lampeeze (does not deserve to be capitalized) as Christmas presents. I received a box, days after Christmas, with only 3 items. I have emailed and called and no one seems to care I am missing my 85 year old Mother's "Jesus on a Cross" lamp Christmas lamp. How sad is that? Lesson learned! Next call is to the Better Business Bureau.

Tip for consumers:
DO NOT ORDER DIRECTLY FROM THIS COMPANY. LET AMAZON FIGHT FOR YOU.

Products used:
Used two of the lamps, but need the missing one to complete a Christmas wish.

Service
Value
Shipping
Quality
Thumbnail of user kurtf63
California
1 review
1 helpful vote
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November 2nd, 2020

My Sister collects Elephant Memorabilia. When I saw this I had to get it for her... She Loves it. She in turned got me a Patriot Logo... My Brother is a Train Collector and has an amazing display. I purchased the Train Lamp for him for Christmas.

Thumbnail of user michaelm6016
Arizona
2 reviews
1 helpful vote
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December 13th, 2020

From the pictures of the Wine Bottle and Glasses, we thought they looked great, but were a little skeptical about how the actual lamp would really look. However, when we received it and set it up we were extremely pleased. The colors can be changed as often as we want and the rotating function changes through all of the colors. The service and delivery were everything we expect from a business. We highly recommend this company.

Thumbnail of user mickeyk20
Michigan
1 review
9 helpful votes
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July 1st, 2019

Sent the small when I paid for large. Lamp base didn't even work properly. Returned for refund, when I didn't get money back they refuse any further help because I didn't pay extra for tracking shipment. So now I have no lamp, no refund, and no cares from company. Terrible product and even worse customer service! Beware and don't do business with them!

Thumbnail of user maryw1638
Oregon
2 reviews
1 helpful vote
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December 13th, 2020

I absolutely love Lampeez 3D lamps. The colors are bright and light up a room great for a nightlight. My grandson has spent the night with me twice since I bought my peacock ans on the 2nd night he said "Nannie, I need the peacock light". Good thing I bought him the dinosaur one for Christmas. I love them so much that I purchased 6 of them.

Thumbnail of user bethg93
Ohio
1 review
5 helpful votes
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January 14th, 2019

This company is a complete joke. Don't waste your time or money ordering from them. Ordered something in November. Didn't get it until late December. They sent me the wrong item. I sent the wrong item back. I then spent another month waiting for the correct lamp... never got it. Demanded a refund and they only gave me a partial refund. They will hear from me everyday until I get a full refund. P.S. It's taking a lot of self control not to use colorful language in this review. This "company" is RIDICULOUS.

Thumbnail of user elisao16
Arizona
1 review
2 helpful votes
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August 4th, 2020

Cheap & ugly for starters.

I am one whom likes to know if the gift I'm giving is liked... no sugar coating. Well, this gift was a HUGE disappointment.(NO SURPRISE, since I did not like it at all) and he is a voracious elephant collector.

WHAT A JOKE... I was embarrassed but took a chance on it and gifted it anyways... regrettably

Thumbnail of user elizabethm1756
Ohio
1 review
0 helpful votes
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January 30th, 2021

I ordered a lamp for my 16 y. Old nephew in December for his birthday. It was delivered a week before his birthday. Being a 16 year old, he just now opened his gift; a month after his birthday. It was defective. Assuming this was a great company I immediately notified them; knowing they would replace it. They responded that there is a 30 day return policy and they will not replace it. You would think they would stand behind their product and make good on it under these circumstances. Very disappointing. Can't recommend.

Thumbnail of user margaretl165
New York
1 review
4 helpful votes
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December 12th, 2018

To all who have been victimized by this poor excuse for a business, I contacted the USA Federal Trade Commission and gave them all the pertinent information, regarding these scammers. Whether, or not the FDA contacted them, I don't know. What I do know is this; I received a notification from these "losers", letting me know that the rest of my order is being shipped and I should receive it in 4-5 days. We shall see. If not, the FDA will be contacted, yet again and again and again, until this issue is resolved, one way, or another. I have no intention of caving to these scammers! They need to be exposed for who they are and what they are!

Thumbnail of user sallyd69
Maine
1 review
5 helpful votes
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January 20th, 2019

I ordered a hockey light for my grandson in plenty of time for it to arrive at my place. I was going to go to their house for Christmas in another state and it showed up two days after I left. I was gone for three weeks and when I got back they wouldn't let me return the first one because their limit is only 14 days. I do not recommend doing Business with this company.

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About the business

Lampeez is the pioneer of 3D LED Lamp with the best quality and largest collection of optical illusion lamps. Use it as a night light or home decor, your choice

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