• Lampeez

Lampeez

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Overview

Lampeez has a rating of 3.1 stars from 373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lampeez most frequently mention christmas gifts, great product, and perfect gift. Lampeez ranks 1st among Lamp sites.

  • Service
    64
  • Value
    63
  • Shipping
    64
  • Returns
    30
  • Quality
    61
72
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How would you rate Lampeez?
Top Positive Review

“I love Lampeez”

Renee G.
9/13/20

I received my 1st Lampeez horse head during the San Diego County fair 3 years ago. I still use it every night. All my friends saw my enthusiasm for the lamps and luckily I now receive them for many occasions. Lampeez has been professional and helpful regarding questions. There is no better company to deal with. Renee G.

Top Critical Review

“3D yoga lamp”

Eugene S.
5/30/22

The product is a poor excuse for 3D illusion. It's over priced for what you actually get. You failed to make your committed delivery date. My overall experience was not good at all. I won't be doing business with you again.

Reviews (373)

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Reviews that mention popular keywords

phone number (17) customer service (64)
Thumbnail of user buffordt
Canada
1 review
3 helpful votes
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January 25th, 2019

Paid for shipping when placing order. Just received a bill from FedEx for $18, a month after I placed the order. Supposed to have received the order before Christmas, it never happened. Glad I didn't pay the higher charge for quicker service, would have been a waste of money. Such a shame, because I'm happy with the product.

Thumbnail of user carolp666
North Carolina
2 reviews
1 helpful vote
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September 13th, 2020

I first ordered my soccer player nephew a soccer ball lamp. He then decided his favorite sport was hockey... he is a goalie and loves his goalie lamp. My great grandson (5 yrs old) loves airplanes especially helicopters. I got him a Apache helicopter. He loves it. Trying to decide what my next purchase will be. Lampeez ordering is easy.

Thumbnail of user tammyg223
New York
2 reviews
1 helpful vote
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August 2nd, 2020

I've ordered several of these lights for gifts and everybody absolutely loves them. They are so different, I had never seen anything like this before. I've ordered 4 of them, the car lights are beautiful! The detail of each car is amazing, right down to the emblems on the cars, great colors too

Thumbnail of user patg127
Florida
1 review
3 helpful votes
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December 21st, 2018

The ads are so misleading, and the cost is not worth what u get. I received my so called 90 dollar lamp, with Xtra base, I received a 6 inch product went through hell trying to get the right lamp. AND here it is Xmas in 4 days and I still don't have the right product. Not only did I mail the wrong one back, but they requested a picture, and tracking number. I couldn't find the tracking number cause I sent it back a week ago. Horrible customer service. My friend has not received her lamp she ordered on December 13.

Thumbnail of user katieb685
Washington
2 reviews
0 helpful votes
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December 25th, 2022

Rip off. Flat etched plastic. Buy from Amazon for 1/3 the price with free shipping and returns. Have to pay about $20 to return item between shipping and restocking fee. I don't even wNt the item because it reminds me of how my husband got ripped off trying to buy me a nice gift.

Tip for consumers:
Expensive and difficult return process. Cheap quality. Buy for much less on Amazon with free shipping and returns

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Value
Shipping
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Quality
Thumbnail of user judyh694
Texas
2 reviews
1 helpful vote
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March 2nd, 2020

I purchased several of these for Christmas presents. Crosses, turtle, flower.
I received my items very fast. I had to return one only because i purchased one too many. Customer service was efficient and I received my credit.

Thumbnail of user jacquelynn16
Virginia
2 reviews
1 helpful vote
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September 13th, 2020

I ordered the lamp as a gift and it has been great... we turn it on all the time and when guests are here they ask about it. The detail of the design is wonderful. I would recommend these lamps for anyone.

Thumbnail of user sherryr383
Pennsylvania
1 review
0 helpful votes
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January 9th, 2022

I loved it and was extremely pleased with this item. My grandson is almost 3 years old and he absolutely loves it.
Thank you for such a great product.
I was so happy that I purchased 3 more different ones for presents.

Thumbnail of user abbeyt18
Florida
1 review
0 helpful votes
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October 4th, 2020

I have ordered three lamps and I plan on ordering more for myself and as Christmas gifts. The beautiful changing of light to soften your area and the choice of power and batteries is also appealing. They are quite the conversation pieces.

Thumbnail of user janellel7
New Jersey
1 review
12 helpful votes
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January 22nd, 2018

I ordered 2 lamps 6 weeks in advance as Christmas gifts. I contacted them 2 weeks prior to Christmas and waited for over a week to hear back. By this time is was the week of Christmas and our family celebrated early Both lamps arrived after the Christmas. When I asked to return for a refund, I did not hear back for 2 weeks. They offered to give me a 15% discount however, I told them I already had replaced the gifts since their products didn't arrive. I waited another week and they said I could return them however, I would have to pay a fee plus shipping. I would NOT recommend this company. In looking at their website, it states I was supposed to receive a draft of the product before the order was shipped so I could confirm I wanted it. I NEVER received this draft. Don't waste your time. I also checked this company on the Better Business Bureau. Horrible reviews. I wish I would looked there first. Buyer beware of this fraudulent company.

Thumbnail of user donnaf228
Canada
1 review
1 helpful vote
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December 21st, 2018

When I ordered my light, I didn't get a conformation, and after reading these reviews I thought for sure I was going to be in trouble. No I couldn't reach anyone to talk to and as waiting to talk to Visa about getting my money back.
Well it came in one week, it's easy to operate and is adorable. It can run off 3x AAA batteries or power plug. Love it!

Thumbnail of user susana1005
North Carolina
1 review
0 helpful votes
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December 13th, 2020

I have purchased 4 of these lamps for people who are difficult to buy for since they really don't need anything. Everyone enjoyed getting these lamps and appreciated the fact that they also use batteries in them in children's rooms. The colors are exceptional, and I have been pleased with these purchases.

Thumbnail of user rinettes
Ohio
1 review
2 helpful votes
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January 12th, 2021

Worst business ever. Don't try to return anything. They will charge you a 10% restocking fee plus shipping, and it is stated no where in the ordering information. Product is small, cheesy, cheap and poor quality. Not worth ANY money. DO NOT BUY FROM THEM.

Tip for consumers:
DO NOT BUY.

Products used:
None - I threw all 3 out due to poor quality and the fact that they wanted to charge me a 10% restocking fee plus shipping. The product wasn't worth that.

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Value
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Quality
Thumbnail of user samanthaw455
Hawaii
1 review
1 helpful vote
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December 10th, 2021

This was the first time I ever ordered anything from Lampeez. I bought a lamp for my son and he loved it. As for the company they were great. The shipping was great everything went like clockwork. I definitely would buy from them again.

Service
Value
Shipping
Quality
Thumbnail of user raym205
Colorado
1 review
4 helpful votes
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January 17th, 2019

I had two orders both the same. Two and two I got two and one. But paid for four. Email and message for three weeks with no help. I am sure I will be more business with this company. Thanks for ripping me off. People need to learn how to count to four

Thumbnail of user amyd242
Texas
1 review
3 helpful votes
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November 30th, 2018

It's an amazing lamp. Everyone who's seen it has been impressed. Not sure why the other review says not 3D. It's of course not fully 3D, hence the word illusion. It's actually flat but seems 3D when you look at it from a distance

Thumbnail of user gaill88
Georgia
2 reviews
0 helpful votes
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December 20th, 2018

I wish I had checked the company out BEFORE I ordered the lamp on 11/16. Still have not received product. Have sent and received several emails from company, last time on 12/11. First... order was lost and then found... next email,,, busy time of year. I have given up on it and sent a dispute to my credit card company to obtain a refund.

Thumbnail of user allisons122
Colorado
2 reviews
5 helpful votes
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January 23rd, 2019

There should be a zero don't deserve a one! What do you do to get your item? I'm lost dealing with this company, been doing this since November, son never got Christmas present. Do you ever get your product ever or should I just kiss my $50 goodbye I can't believe they can just get away with this.

Thumbnail of user phyllish69
Texas
1 review
4 helpful votes
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January 14th, 2019

I ordered a lamp for my son in Oct. For a Christmas present. Finally got it and what a cheap piece of plastic that was. 12/24 email said they did a partial refund. But never got it. A week ago I emailed and asked what account this credit went to. No response. Four days later I emailed again. Seven days after my first email I emailed and said I was going to report them. Today they did the refund.

Tip for consumers:
The worst quality ever.

Products used:
SOME ITEMS IN YOUR ORDER HAVE BEEN REFUNDED



Your order has been refunded
Total amount refunded:$38.77 USD


Order summary


Guitar 3D Illusion Lamp × 1
Regular (9 x 7 Inches)
Refunded $39.99


Subtotal $39.99
Shipping $6.99
TX State Tax $2.94
Carrollton Municipal Tax $0.94

Total $50.86 USD



Authorize.net cim $50.86
Refund
Authorize.net cim - $38.77




If you have any questions, reply to this email or contact us *******@lampeez.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user bruceb741
California
1 review
1 helpful vote
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November 5th, 2020

I ordered a lamp with a hockey goalie highlighted. After I sent in the order I realized that I ordered the small lamp and wanted the larger one. I sent an e-mail to the company and explained what I wanted to change. It was handled with great haste and the correct product was sent right away. Since then I have ordered several more lamps and am really satisfied with the work and product that Lampeez provides.

Thumbnail of user claireb198
Massachusetts
1 review
1 helpful vote
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June 1st, 2020

I bought two of these lamps. No long wait for shipping at all. They are really great lamps. I bought the hockey goalie for one grandson and the soccer ball for a granddaughter. It's such a unique gift and i've been voted the coolest Grammy ever.

Tip for consumers:
You will be happy with your purchase.

Products used:
Goalie hockey lamp
Soccer ball lamp

Service
Value
Shipping
Quality
Thumbnail of user laurab666
New Jersey
3 reviews
2 helpful votes
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December 11th, 2018

Placed an online order 11/24/2018, received an email confirmation same day stating my order will ship within 7-10 business days. 10 business days means this order should have shipped by 12/7/2018. On 11/29/2018 received email that my order is being prepared for shipment. Shipping label created and will take 1-3 days to pack order and ship from warehouse. Been checking the tracking number provided and FedEx tracking still states shipping label created. The status has not changed and order still not shipped. But they charged my card, have my money and I have nothing to show for it. Phoned them today and was told their shipping dept made an error and they've had a lot of complaints. Not confident I will receive my order. If don't have by 12/17/18 will definitely be filing a formal complaint with the bbb.

Thumbnail of user juliew290
Texas
1 review
1 helpful vote
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January 23rd, 2019

The lamps themselves are good. Shipping is terrible. Very slow. There is no phone number for the company. The only way to contact them is via email and they do not respond. I ordered a lamp in early January, they said it would ship is 3 to 5 days. I did not receive it until the 23rd. No reason why and no contact from anyone. I will probably never order from them again.

Thumbnail of user kims495
Texas
1 review
7 helpful votes
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November 22nd, 2018

I ordered on 11/7/2018. They charge my credit card 2 times for my one order. They would not respond to my text until I contacted my credit card company. I went on white pages and did reverse look up. The company located at their address is a flooring company without any connection to Lampeez. The product hasn't shipped yet my credit card was charged weeks ago. This company is nearly criminal.

Thumbnail of user bonniee36
Texas
1 review
2 helpful votes
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February 12th, 2019

I never received the lamp I ordered from Lampeez. I can't believe they never sent it. When I contacted customer service it was a joke. They said they sent it to the wrong address, even though I gave them the right address. They never made good on it.

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About the business

Lampeez is the pioneer of 3D LED Lamp with the best quality and largest collection of optical illusion lamps. Use it as a night light or home decor, your choice

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