Lampeez

I ordered 3 lamps as gifts. I looked at the designs when they arrived, but it wasn't until I gave them to my relatives and they were placed in the lightbase did the scratches show up.
The eagle had multiple small scratches and the German Shepherd had a 2" scratch from ear to ear. I asked if the German Shepherd could be replaced as the condition was so bad and the response I got was "Our lamp comes with 14 days policy.We cannot pursue with your claim."

No sorry for our poor workmanship. I had planned on buying more as Christmas presents, but they have lost a customer.

Same issues as listed by many other reviewers. I hope I can help with the info listed below!

*******821- I think this might be the owner's cell phone number. I had to look up the transaction with my bank so I could dispute the charge (no contact after placing the order). This was a phone number connected to the transaction. When I called the number, a lady answered and she did help me. I live in Texas, not far from their warehouse, and she helped me track down my order and offered to let me come get it if it hadn't shipped yet (it did ship, I was just not notified).

*******699- this is the customer service number she wanted me to call. I didn't get that far as I insisted on resolving the matter with her on her cell.

Hope this helps some of you trying to find your order!

Ordered 2 lamps on Dec 7th and never received them. Emailed them since they have no phone number to call. Never received response from them as of 12/26. Reporting them to Better Business Bureau and calling my bank to dispute transaction. UPS shows shipping label created and USPS shows sent to Colony TX. With an alert by tracking number and can find no record of tracking #. DO NOT order from this company.

Their products are really unique. I ordered 6, and one of them arrived broken, and also got one wrong. But they sent me a return label, and quickly shipped the two lamps. It did take a couple of days to respond, but once they got to it, they did make it right.

This is a bad joke. I received my Christmas tree today and I wondered how it could come in such a small box until I opened the box to see it is a piece of clear plastic or acrylic with a base with a slit in it to stand the plastic tree in and there's a button to turn the light on. What a total misrepresentation of a product. I'm not even going to waste my time returning it - it will be put in the garbage and chalked up as a lesson learned.

You advertise you want feedback. Recently I sent a feedback on the peace sign lamp. I spent $200.00 on lamps I had trouble with one lamp and filed a claim and all you can say is take a picture of it. Beside marks on the plastic the light won't stay on. I called a get a recording with a poor excuse that everyone is working from home. You have a good product but your policy on handling defective items is terrible and unprofessional.

We ordered two different lamps. The one that actually arrived is okay but certainly does NOT look like it is 3D as they make them appear on their site. The second one we ordered as a gift for our daughter did not arrive for Xmas. First, their coupon that I used stated it would be discounted PLUS give free shipping. Well, it charged the shipping fee and when I contacted customer service, their response was that free shipping ONLY applies to orders over $100, Their coupon did NOT state that so it was very misleading. Then, when I contacted them regarding the order not arriving, they replied that we put an "incorrect" shipping address! WHY did they not let us know their was an issue with the shipping address (which WAS correct) rather than do nothing until we discovered it never arrived?
Based on all of these issues, we will NEVER do business with this company again!

I purchased the wine illusion lamp for my adult son for Christmas, I also purchased the yoga lamp for my adult daughter Christmas. They are both ecstatic over these they love them so much. They want to order more for themselves as there are many choices!
I myself would definitely purchase from them again excellent transaction and fast delivery!

Charged me for my purchase but never sent me my order. After several months of waiting contacted seller several times but never received a response. Literally ripped me off. Stay away from this business

When I saw this light I thought it was quite unique so I purchased the elephant. It came fairly quickly which pleased me. Upon opening the package I was taken aback that the elephant was a thin piece of plexiglass with a small round base with a slit in it. After placing the elephant onto the base and turning it on I thought it was really cool looking and would be great as a night light for anyone. I do think it would be even more spectacular if the piece was made of tempered glass.

I bought 3 lamps for $120. I never ever received them! They say the lamps were delivered by FedEx so I contacted them however FedEx says to contact lampeez so again I emailed them cause you can't call and talk to anyone at this fake company. So now I'm screwed cause they won't email or do anything to make this right for me. Nothing but a headache. Please stay away and spend your money elsewhere this is a fraud company. I bet this review won't make it to their page. Its asking me to show proof of purchase but I can't screenshot my bank statement cause of security reasons. This company is so fraudulent! Shame on them for scamming an old lady who has very little money. I don't have more money for gifts so now I have to tell my family I got scammed and have no gifts for them. How embarrassing I'm so ashamed I got taken like this. Please don't let this happen to you. ITS A SCAM STAY AWAY!

I bought a Lotus Lampeez for my wife, and a Guitar one for myself. I enjoy it a lot and they add a nice touch the rooms they are in. I did have an issue with the Guitar one, in that the wall unit adapter USB failed within a month. I e-mailed the customer service dept. and it's regrettable they do not have an active phone service. However I received a text response from a customer rep within two days, and after I explained it was an issue with the wall adapter, not the base or USB cord. Within three days the company sent me a new adapter, cord and base. I know some customers have had issues with their customer service but my experience was quite good. If you're expecting fireworks or a dazzling light show, you'll be disappointed. But this is a simple, but attractive little lamp that adds a nice colorful glow to a room.

I paid for my lamp a month ago. It still has not shipped. I contacted the company a few times via email and asked for a refund. They told me I cannot have a refund and that I would have to wait to receive the lamp, send it back, then they would give a refund. This makes no sense, especially because the product is still there. They admitted that it had not shipped. I was promised that it would ship a few times and it still has not. They stole my money!

I ordered this baseball lamp for a gift and was pleasantly thrilled at how well it was made and the overall appearance of it. Fast shipping and packaged well. I was so impressed I ordered again for someone else. I will shop this place every time I need a gift that really wow's!

My son collects guitars on his living room wall. This will be a great addition to his decor. He does play guitar too. It wasn't what I expected but better. It would be nice if you could hang on wall too! I can not wait to see it!

Wish I could give 0 stars! I ordered a football and a wolf. Received 2 footballs. Was too late to return. Footballs did not look 3D. Was going to give as Christmas presents but was so disappointed in the product, I couldn't even gift them.

We placed our order on November 12 and never heard a word. I sent countless emails and the beginning of December and no one ever responded until I got them on the phone. Once I started calling daily I got a different story every day. Finally I think the got tired of me and we finally received the lamp on December 12th. I would never order from this company ever again.

I ordered 5 of these lamps as Christmas gifts at the last minute. Had all within a week and in time for Christmas! Everybody absolutely Loves them as they are so unusual. Really shocked when I came here to give a review seeing all of the negatives. :o Lamps work Great. Everyone Loves. Shipped Timely. So sad so many others weren't happy. Had I looked at these reviews before ordering, I wouldn't have ordered. So Glad I Did!

I ordered from this company 6 weeks ago. I still have not received my order. I receive emails to order again and for discounts on orders I will not be ordering again. And I will tel my friends and family not to order from this site. I was excited to receive this item for a birthday gift for someone and now his birthday has passed, my birthday has passed and Christmas is close. Still no lampeez guitar

Took my money but no Lamp! I have been emailing texting and calling to no avail. NO response. I have no sent a complaint to the better business bureau. FYI phone number listed above it no longer in service and new number given just says you are calling after hours.

Not at all worth the money very cheap, I would have sent it back if the returned shipping and the other money they wanted to restock weren't so much. I would definitely not buy from this company. When I gave the same review it wasn't shown as a bad review

I received the lamp in mid August 2018, found that they charged my card for this item in mid Nov of 2017! (and because of the time frame, the bank and credit card company cannot take action). After several attempts to get them to communicate, and take corrective action, I have resorted to contacting the attorney generals office and the BBB of Dallas... still waiting for satisfaction.

Cheap etching on a square piece of plastic. Over priced garbage. I tried and tried to contact them for and RMA number. What a joke. They completely ignored me. My wife bought this as a gift for me. She was so distraught.
If they were in the business of disappointing, dishonesty, and thievery I would give them 5 stars.