• Lampeez

Lampeez

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Overview

Lampeez has a rating of 3.1 stars from 373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lampeez most frequently mention christmas gifts, great product, and perfect gift. Lampeez ranks 1st among Lamp sites.

  • Service
    64
  • Value
    63
  • Shipping
    64
  • Returns
    30
  • Quality
    61
72
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How would you rate Lampeez?
Top Positive Review

“I love Lampeez”

Renee G.
9/13/20

I received my 1st Lampeez horse head during the San Diego County fair 3 years ago. I still use it every night. All my friends saw my enthusiasm for the lamps and luckily I now receive them for many occasions. Lampeez has been professional and helpful regarding questions. There is no better company to deal with. Renee G.

Top Critical Review

“3D yoga lamp”

Eugene S.
5/30/22

The product is a poor excuse for 3D illusion. It's over priced for what you actually get. You failed to make your committed delivery date. My overall experience was not good at all. I won't be doing business with you again.

Reviews (373)

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Reviews that mention popular keywords

phone number (17) customer service (64)
Thumbnail of user bonnied104
Delaware
1 review
1 helpful vote
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May 14th, 2019

I am surprised to see negative reviews, since my experience was perfect. I ordered the Train for my parents, the Soccer Ball for my Grandson and the Wine for my Daughter-in-Law as gifts. All arrived in a timely manner, all worked and displayed beautifully, and all still look and perform as new. I was very pleased with the quality of both the product and the packaging. With the wide assortment of designs, a perfect gift for any age.

Thumbnail of user bethc642
Iowa
1 review
3 helpful votes
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September 13th, 2020

I LOVE these lamps! I got my first one as a gift, and have been hooked ever since, now I have 5 for myself and purchased one as a gift! My favorites are the wine (which I have given as a gift) and the football and helmet. I love how it can rotate colors or stay on one color, they're so cool!

Tip for consumers:
Covid did slow down the shipping process the second time I ordered, but that was out of their control!

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Thumbnail of user madiah
Minnesota
1 review
0 helpful votes
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June 2nd, 2020

I purchased the hockey image for my 12 year old grandson right before Christmas this past year and he loves it! I received the shipment it a timely manner and had it before Christmas. I recently ordered 5 more for presents this year.

Thumbnail of user lisak938
Georgia
1 review
7 helpful votes
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December 5th, 2020

DO NOT buy from these people. They make their lamps look a lot better online than they actually do. They are made of cheap and poor quality materials. The lamp I ordered for my niece was a very small plastic base with a slot on top for the plexi glass mold of a unicorn head to sit in. This is the worst I have ever been screwed and I will NEVER buy from this place again. Save your money people. I paid 60.00 for a few pieces of plastic. VERY DISAPPOINTED!

Thumbnail of user markw2063
Colorado
1 review
0 helpful votes
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May 2nd, 2021

I purchased the Yoga 3D Illusion lamp for myself, then as a gift to a few Dear Friends, all of whom told me that they love it. I find the lines and pose quite elegant.

Personally, I have the lamp facing me at meals, and by me during my morning yoga and chanting as a silent, illuminated and illuminating Friend watching over me.

Thanks to Lampeez.com for this creation.

Blessings, Peace, and Love,
Mark Wiesenfeld / Damodar

Products used:
Yoga 3D Illusion lamp

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Thumbnail of user debrap484
Pennsylvania
1 review
1 helpful vote
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November 17th, 2020

I bought the hockey lamp for my grandson and a wine lamp for my daughter in law and grand daughter for Christmas. They are very nice. Visitors absolutely love the wine lamp that I bought for myself as well!

Thumbnail of user danah115
New York
1 review
2 helpful votes
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December 24th, 2018

I received my lampeez & was very disappointed. I emailed for instructions to return the product & was told i needed to pay my own shipment fees PLUS at 10% "restocking fee" PLUS $7.99 addtional shipping (even though I paid for the shipping charges on my own?). Will never buy another one of these again.

Thumbnail of user bobbieh67
Texas
1 review
0 helpful votes
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September 13th, 2020

I am a wine enthusiast. I ordered this because it looked nice on the website. I have it on my mantle and love, love, love it. It is beautiful. I love the changing colors mode. I sit and watch it and it is so nice and relaxing. I will probably order more as gifts.

Thumbnail of user laurencev8
Florida
2 reviews
5 helpful votes
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December 14th, 2018

I ordered a lamp on November 25th. Today is December 14th and still no shipment notification. I asked customer service twice for a shipping date and still no response. If it doesn't arrive I'm going to contest the credit card charge and complain to the Florida Attorney General.

Thumbnail of user dustyk15
Kansas
1 review
0 helpful votes
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August 3rd, 2020

It did take a long time to get mine for my girlfriend but i figured it was do to the covid 19 stuff it was around march when i ordered it but got it after the lockdown was over im satisfied with the product though it works great and i will order more sometime.

Thumbnail of user andym209
Texas
1 review
0 helpful votes
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December 21st, 2018

Exceeds expectations and a proper delivery. Better than the description in the order! I was shocked how real the soccer ball and swans look from about five feet away. They make the best night lights and my sons' sleepovers have resulted in several parents wondering where I got these. Absolutely worth the the cool factor! If only they had licenses car logos (Chevy, Ford, McClaren, AMG, etc) for grownups!

Thumbnail of user vettef
New Mexico
1 review
4 helpful votes
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December 20th, 2019

I ordered this as a gift two weeks ago and then received an email saying my address undeliverable. Today, I went to the physical site at 3361 Boyington Drive #240 Carrollton Texas and walked in. They found my order, displayed it for me, lit it up to show its working, and then packaged in gift bag. I shouldn't have had to go to this step bc now they owe me shipping/ handling. But I did get the package finally.

Unfortunately those who are not local cannot get theirs.
Rating 3 bc no one responded to my email, and number disconnected.

Thumbnail of user johnp2804
Oregon
1 review
0 helpful votes
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June 1st, 2020

I bought my wife the Dragon lamp for Christmas She loves it and we both enjoy the changing colors capability. I also bought two Humming bird lamps. One for my sister and one for my cousin. They both love them. My sister said it was mesmerizing. I had no problems with ordering or shipping. Thank you Lampeez. I would order from them again.

Thumbnail of user debrap512
Michigan
1 review
0 helpful votes
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January 3rd, 2021

The item I ordered was exactly as shown & arrived QUICK I'm impressed with Lampeez since I've been disappointed by many other companies this shopping season. I'm still waiting for delivery from other companies. I Highly recommend buying from Lampeez

Tip for consumers:
Quick delivery time & Exactly as Shown

Products used:
The colorful floating music note night light.

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Thumbnail of user suzanneb167
Michigan
1 review
3 helpful votes
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February 1st, 2019

I ordered a guitar lamp for a Christmas gift. I gave it just after to Christmas to my boyfriend. He was very busy and didnt get a chance to set it up and try it for a little over a month later. It doesnt light up and wont turn on or off. When I contacted customer service, they said no returns after 30 days. Wow for a $70 lamp that looks flimsy and doesnt even work this is really bad customer service and a poor company that doesnt stand behind its products. Don't buy from this company.

Thumbnail of user junem355
New York
1 review
0 helpful votes
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January 9th, 2022

My son has played the Saxaphone for years. I thought this was a perfect gift. I loved it and I truly liked the way the lights went into different colors. I bought the smaller size so he could use it as a night light. Loved it.

Service
Thumbnail of user hollyb307
New York
1 review
0 helpful votes
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October 15th, 2020

This was a "just because" gift for my grown son. He loved it. I'm regretting my decision to gift it to my son, because it was quite cool and larger than expected. It came in a timely manner even with covid shipping delays. Before covid, my orders came quite quickly. I have ordered at least 3 lamps as gifts. Maybe one a year for 3 consecutive years. Once, I placed an order and then a really good sale was announced right after placing my order. I emailed the company and within an hour I had a positive answer to my request for the sale price and a refund to my credit card. I have found customer service to be attentive and willing to accommodate.

Thumbnail of user lindah710
Florida
1 review
1 helpful vote
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December 13th, 2018

Placed order on 11/26/18, they charged my card immediately. Finally, on Dec. 1, I messaged them and wanted to know where my lamps were (they were Christmas for my 3 grandkids who live in other states). They responded they had put the order in a shipping queue and should have by Dec. 12. On Dec. 12, no lamps. I selected the tracking for my order and they are supposed to be transferred to USPS for Dec. 14 delivery. Really? This is a horrible company with bad BBB rating and do not believe the reviews on their site---they are fake. They will never allow this review on their site.

Thumbnail of user mj363
Utah
1 review
3 helpful votes
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December 2nd, 2019

I bought 2 lamps and 2 weeks later still hadn't received them and the tracking number I was given didn't work. I contacted them and was given another tracking number. The lamps were delivered but not to my address. When I contacted customer service again I was told to check my yard and with my neighbors because the package said delivered. When I responded that I had done those things prior to my original email and was I getting a replacement or refund I received no answer. Customer service is awful... just trading emails back and forth.

Thumbnail of user dianak92
Ohio
1 review
8 helpful votes
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November 27th, 2018

I don't understand the 3-D part. It's a piece of plastic that lights up. I ordered the Christmas Tree which I could use in the bathroom as a night light. The other one I purchased was the American Flag for a Christmas present for my husband so he could put in his office. The entire flag doesn't light up. Just up the center of the flag. Very disappointed. I wouldn't recommend this product.

Thumbnail of user deek67
California
1 review
9 helpful votes
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October 12th, 2018

Placed an order. Never received it. Tried tracking it. Never shipped. No number for customer service. Sent an email with my order number asking what was going on. Got a 1 sentence response "Your order was delivered a long time ago". No it wasn't. No response since. STAY AWAY

Thumbnail of user tonyh638
Florida
2 reviews
0 helpful votes
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December 13th, 2020

I ordered a 3D lamp as a housewarming gift for a friend. The box had a hole poked in it which broke the lamp. I contacted Lampeez and they asked for a picture of the damage. Just a few days later I had a brand new one and my friend loves it. Top notch customer service.

Thumbnail of user sueb518
North Carolina
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

Great company great product great customer service! We bought 2 lamps as Christmas gifts for 2 different households BOTH parties LOVE the lamps we sent to them! Thank you Lampeez for having unique lamps to give our friends & family!

Products used:
Eifle tower lamp & World lamp

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Thumbnail of user williams1172
North Carolina
1 review
3 helpful votes
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December 25th, 2018

Definitely not 3D. False advertising. Was very dissatisfied when I got this piece of $#*! definitely. A piece of cheap crap. Piece of plex-glass with some light on it. Piece of $#*! not worth 40 dollars by along shot

Thumbnail of user brendac261
Oregon
1 review
4 helpful votes
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December 24th, 2018

Ordered for a Christmas gift on 12. 4. 18. They advertise shipping starting at $7, however they charged me almost $11 for standard and I was willing to accept that. Promised shipping within 3 to 10 days. After 11 days I contacted them and they said it should arrive on or before 12. 22. 18, that the order was going that day. After two days i again contacted and asked for a tracking number. Again, they replied by email that it would arrive by the 22nd. Today is the 24th, still no lamp that was a gift for my granddaughter on Christmas. No response from this company, no email, nothing!, to let me know where it is. So now I don't have a gift for my granddaughter and I will never order from this company again!

Tip for consumers:
Don't!

Products used:
Nothing

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About the business

Lampeez is the pioneer of 3D LED Lamp with the best quality and largest collection of optical illusion lamps. Use it as a night light or home decor, your choice

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