• Lampeez

Lampeez

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Overview

Lampeez has a rating of 3.1 stars from 373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lampeez most frequently mention christmas gifts, great product, and perfect gift. Lampeez ranks 1st among Lamp sites.

  • Service
    64
  • Value
    63
  • Shipping
    64
  • Returns
    30
  • Quality
    61
72
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How would you rate Lampeez?
Top Positive Review

“I love Lampeez”

Renee G.
9/13/20

I received my 1st Lampeez horse head during the San Diego County fair 3 years ago. I still use it every night. All my friends saw my enthusiasm for the lamps and luckily I now receive them for many occasions. Lampeez has been professional and helpful regarding questions. There is no better company to deal with. Renee G.

Top Critical Review

“3D yoga lamp”

Eugene S.
5/30/22

The product is a poor excuse for 3D illusion. It's over priced for what you actually get. You failed to make your committed delivery date. My overall experience was not good at all. I won't be doing business with you again.

Reviews (373)

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Reviews that mention popular keywords

phone number (17) customer service (64)
Thumbnail of user deeb246
Texas
1 review
0 helpful votes
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May 2nd, 2021

I got crosses for my nieces and a football for my nephew. They loved them. My sister n law's mother ask for the website so she could order for her other grandchildren. They are well made and so pretty. Really neat gifts. So glad I found this site.

Thumbnail of user marcyp17
California
1 review
3 helpful votes
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November 30th, 2018

I ordered the flower vase lamp for my niece for her birthday, I thought it would be great as a lamp for her bedside table and it's perfect. The online ordering was easy, price was great for the quality of the product and it was shipped out to me quickly and received without any issues. Great experience buying from this site, will purchase from them again.

Thumbnail of user lorim616
Florida
1 review
1 helpful vote
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September 13th, 2020

I bought two different lamps and both arrived quickly and are sooo cool! The people I gave them to as gifts thought they were stunning and receive many compliments from guests who come to their house to visit!

Thumbnail of user barbaraa239
California
1 review
2 helpful votes
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December 6th, 2018

I got an email from the post office yesterday stating that my packages were delivered. The packages WERE NOT delivered to my address here in California, but were delivered to some city in Texas. How can a company get an address so messed up that it goes to a different part of the country. I am waiting for a reply from the company. Since there are NO phone numbers listed, I cannot call to speak to someone, which irritates me to no end. I am NOT in the mood for this before Christmas as these were to be gifts for my granddaughters. I will have to go out and buy something else... but those gifts won't be unique. I am mad.

Thumbnail of user jacquem14
Minnesota
1 review
3 helpful votes
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December 21st, 2018

I received my lamp 3 days ago. I emailed customer service with a simple question regarding operation of the device. I'm still waiting for the information- just received a return email saying they received my request. This a gift for my daughter and I feel the information is important to pass on to her.

Thumbnail of user erickal14
Florida
2 reviews
1 helpful vote
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December 13th, 2020

I purchased the large tooth lamp for a new oral surgeon sitting up a new practice. The person LOVED the gift. The quality of the lamp plus it's uniqueness was a winner. The postal packaging made it arrive safely and timely. So glad I picked this as a gift that will last a lifetime.

Thumbnail of user marilynns15
New York
1 review
0 helpful votes
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May 12th, 2021

My stepdaughter turned 13 this past weekend and she absolutely loooooooooooooved her "Love w/balloons" lampeez gift! I wish you guys could engrave these items. I would definitely buy another one!

Marilynn

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Value
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Quality
Thumbnail of user laural1608
New York
1 review
0 helpful votes
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December 2nd, 2021

So first of all, the charging cord that came with the lampeez doesn't fit the opening on the lamp. I moved on because it can also use 3 AA batteries so I tried that. The middle battery spring doesn't stay down so the battery keeps popping up. I managed to jam the cover on and it works but base is cheap plastic. Because the cover doesn't fit it's not level which is problematic bc the skateboard which I got is heavy on the right side. The plastic skateboard that lights up fits very loosely in the slot and is very precarious so I wouldn't recommend for small kids. It will fall over and break. These features are unfortunate bc it looks so cool.
I would not recommend it bc of the quality issues.

Tip for consumers:
Read reviews before purchasing bc quality is sketchy. This could be a great item if the parts like the charging cable fit and the batteries fit inside snugly. It’s just cheaply made. The plastic design that gets lit up is decent. It just is too beefy for the crappy base

Products used:
Skateboard Lampeez

Value
Shipping
Quality
Thumbnail of user michaelw1958
Wisconsin
1 review
4 helpful votes
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February 23rd, 2020

From the reviews I read they got the same runaround. First address wasn't. Usable then a shipping label was made and waiting to be picked up from shipper. 2 weeks later the item is out of stock and can not get it because of c-virs. Asked for my money back and have not heard anything since.

Thumbnail of user troym125
Kansas
1 review
2 helpful votes
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December 19th, 2018

Ok very dissatisfied with shipping time but I finally received it plugged it in and it looks 3D ish in the dark should have been more like $25.00 I will never order from them again but I did finally receive the product

Thumbnail of user kurtk90
Pennsylvania
4 reviews
6 helpful votes
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January 20th, 2020

I got the bigger size of the 2. Although I wish it was bigger, I love it. Looks 3D at the right angle. Not only can you change the color, but it looks very cool. I have it in the living room, so at night it acts like a very helpful nightlight allowing enough light for my short term rental guests to get in and around at night without a need for a lamp or room light being left on.

Thumbnail of user michelleh292
Louisiana
1 review
11 helpful votes
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March 17th, 2018

I ordered a basketball lamp for my son a month before Christmas. I had it sent to his in laws house because that is where they were spending Christmas. It arrived December 28th. When my son went back to his mother in laws for the first time since Christmas... two states away, he opened the gift. It was a soccer ball lamp!
I tried calling them but to no avail. I have emailed them FOUR times and their only response is... you should have contacted us within 30 days.
When I asked how I could write a review for their horrible company... they cut off all contact. Notice their are only great reviews on their website.
This company is a ripoff. I'm out at least $60.

Thumbnail of user herbrenay
Georgia
1 review
2 helpful votes
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November 30th, 2020

Love the idea of the illusion lamp, but my overall experience with lampeez was horrible and disappointing. I paid for express shipment to receive in 3 days. Two weeks later it was delivered. I kept emailing them, since no telephone number for contact and the only thing they emailed to say was "We are sorry for the delay". I didnt cancel the order because they wasn't offering a full refund. They was going to charge me for restocking fee and I would've had to pay a cost for cancellation. Please do not order from this company. Buyers beware.

Thumbnail of user debraa285
Mississippi
1 review
1 helpful vote
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December 13th, 2020

I started with 1 order as a gift.(hockey player) Then I had to order order 2 more for myself (wine bottle and christmas tree) My next order is the basketball. I love the light it gives to small spaces around the house. I don't know what my next light will be

Thumbnail of user allyb43
North Carolina
1 review
2 helpful votes
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July 30th, 2020

Items are nothing like pictured. Wrong item was sent and when trying to make contact they don't answer the phone. Sent email stating we have to pay for shipping AND restocking even though they sent the wrong item! This company is garbage and the items are not worth it. Do not support scammers!

Thumbnail of user lizl171
New Jersey
1 review
1 helpful vote
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September 13th, 2020

I bought the dinosaur lamp for my 8 yr. Old grandson for Christmas. He absolutely loves it. He said it is one of the best presents I ever bought for him. It arrived exactly when expected and with no issues whatsoever. I will be looking for something similar for my granddaughter this Christmas.

Thumbnail of user donnaw321
Arizona
1 review
3 helpful votes
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January 4th, 2019

I bought a sea turtle, Nov 30th it was delivered on Dec 20th and it was a hockey player.as. Christmas gift I had to buy something else. Tried to contact this company and no Ph# just an email which they did not respond to. So I am left with an item I do not want or need. I did receive an email for 10% off as an "Oops we made an mistake". What kind of business is this? Think twice before ordering from this company the item when opened was not even close to the picture shown... BUYER BEWARE!

Thumbnail of user luannb7
Pennsylvania
1 review
3 helpful votes
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December 13th, 2018

This site is a scam stay away. Ordered four lights on Nov. 22 for x-mas presents. Nov. 29th received an e-mail stating a label has been printed from Fed-ex and was given a tracking number. I have checked that tracking number every day since and states the same thing. The lamps have still not been sent as of Dec. 13th. Filed a fraudulent claim with my card company. Lampeez charged my card the same night I placed the order. Please pass this on to all your friends out there to stay clear of this site.

Thumbnail of user daleh130
New Jersey
1 review
4 helpful votes
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December 13th, 2018

I ordered 3 of these lamps as gifts; I loved the fact that they would appear to be 3-D when lit. When they arrived, they were simply etched plastic drawings, and when lit, there was no 3-D effect at all. What a rip-off! When I complained to the company that they were not as advertised and that I did not want to pay a "restocking fee" to return them, they offered me $10 to just keep them. I told them, "No thanks!" I would be embarrassed to give these as gift. I believe that this company posts its own positive reviews. Be warned...

Thumbnail of user elir35
Oregon
1 review
14 helpful votes
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January 6th, 2018

I ordered two basketball lights for christmas and got two soccer balls instead the day after christmas. Since then I have tried to get the correct items. Phone call and service was worthless. I waited on line for three hours and never got to speak with anyone. I have sent emails and had one response which suggested that I already received the correct items which was wrong then I got sent a return slip so I returned the wrong items as instructed. That was over a week ago and i have heard nothing. Now I think I will have returned the wrong items and paid for items that I never received.
By the way the phone line is now disconnected.
Do yourself a favor and avoid this company. Not worth your hassle. No responsibility taken for their errors. Impersonal.

Tip for consumers:
dont!

Service
Shipping
Returns
Thumbnail of user paulab464
Arkansas
1 review
1 helpful vote
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November 18th, 2020

I read reviews on this company and was scared I was not going to get my order. It came with in 3 days of ordering. It works perfect. I love it. Not sure why so many people complain, but I am very happy with my order!

Thumbnail of user tiffanyv29
Texas
1 review
1 helpful vote
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December 11th, 2018

I found the phone number on this site finally and called them after I email three times and sent two Facebook messages with no response. I was told the shipping Department lost my order but has now found it... Found it only after I called. The lady told me that she has gotten many complaints about the shipping Department. I will never use this company again. This is a Christmas gift and it won't get here in time for me to take it to the person it was for.

Thumbnail of user pamm134
Idaho
1 review
12 helpful votes
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January 9th, 2018

I received a Lampeez product as a gift. Hated it, tried to return it, and they take about 5 days between e-mails and DO NOT answer their phones. I gave them the date of purchase, the name of the purchaser, and her address. They use every delay tactic in the book. The worst customer relations ever. DO NOT BUY their products... they do not support them.

Thumbnail of user auroraj6
Colorado
1 review
2 helpful votes
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December 26th, 2018

A really unique and very nice lamp. The only issue I have, after placing an order, there was no confirmation nor follow up when the item would be shipped.
I received the item after 2 weeks and very happy I ordered.

Thumbnail of user candyk29
California
1 review
1 helpful vote
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September 17th, 2020

I bought two of these for my musical friends. The guitar is in his man cave/music room and he loves it. Perfect for it. The second one I bought was for my musician girlfriend which is of a drum set and she loves it too. Was blown away when I sent it to her. Recommend both of these lights.

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About the business

Lampeez is the pioneer of 3D LED Lamp with the best quality and largest collection of optical illusion lamps. Use it as a night light or home decor, your choice

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