Lampeez

It's been 8 mos. And several letters to them, regarding "never received anything, and was billed" Only reply I get from them is that it's being reviewed. And when I write back, asking WHEN can I expect to hear from someone, I only get ads wanting me to make a purchase. NEVER answering my question!

I ordered this lamp on November 22nd and I finally received this lamp on December 23rd after emailing the company about 10 times asking where is my order. I ordered it again on Amazon and got in 2 days 30 $$ cheaper. Same exact product same size nothing different. I would never order from this company again because of their customer service issues.

Generic response to damaged item received. No instructions on how to mail it back to get replacement or refund. They have a customer service # but don't accept calls. Beware of this company.

I bought a penguin lamp for a gift it is absolutely great it's exactly what I expected it came quick packaged well and exactly what I ordered I would definitely order again from them and recommend them to other people as well

Placed order on 11/25/2018. After placing order in my shopping cart the total was more than I was led to believe it would be. So I never checked out. They immediately messaged me asking why. After telling me they asked if I would order if I received a $10 credit so I did. Was told would be processed with in 3-4 days and email with tracking information would be sent. December 12th no email, no product and no response to messages. Tonight I see 79 complaints to BBB all with similar complaints. I am on Social Security and this was my daughter's Christmas. No gift and no more money

Won't exchange it. Poor customer service. Filed with BBB and shocked at all the terrible reviews and unanswered and unresolved complaints. Telling EVERYONE NEVER TO ORDER! You deserve your bad reputation!

I ordered the items and it double charged the credit card with a second order. Now I've tried to track the package but Fex Ex gave it to USPS who can't track it with a Fed Ex number, and then the Suite Number wasn't put on it so it was returned to sender in Texas. No one at customer service reads the messages. They reply with "your package has been delivered, check with your neighbors." Guess what, it's back at your center, so NO my neighbors don't have it, you Do!!!!!

These are the COOLEST LAMPS EVER! My Mom bought me an elephant Lampeez, and I loved it so much, that I bought several for friends. They all LOVE their lamps too! It's fun to scroll through the different color lights and pick your favorite, or you can choose to have it scroll through the lights automatically. The 3-D effect is really AWESOME - the elephant looks like it's walking right toward you! A friend of mine bought me a different brand, and the elephant is much smaller, the 3-D effect is non-existent, it's cheaply made, and didn't even come with a plug-in; so don't be fooled by the cheap imitations. LAMPEEZ is the only way to go! LOVE THEM!

I ordered a lamp from them paid 63.00 for a 12 by 8 recieved a 7 by 7 2 weeks later and not even worth the 63.00 i thought i paid for 2. Tryed to contact the company through email and they keep sending the same info its on its way. Im mad and pissed at this company for this

My product shipped out promptly. I had confirmation emails and good response. Very happy with my products - gifts. Would totally order again from them.

Did not receive order. Custimer service kept saying it was shipped and after the 4th time calling and 3 months later they said it was backordered and did not know when it would come in. I asked for a refund and was told they would try but not sure it would process because the item showed as shipped, To this day I have not received the order or the refund. This is the WORST company I have ever delt with!

Received defective base and was told to buy a new one from their website. Lamp worked 3 time before it went bad. Total scam for a $40 piece of crap. Don't buy anything from this company.

Do not waste your money on these lamps. They are very poor quality, and there is no 3D at all. The price is way out of line, they should be priced at $5 or less.

I really like this product, it's neat, I love the different colors, and you can have all the colors cycle at once. I would've rated a 5 but I think the price should be a little lower, other wise PERFECT

I ordered 3 of these lamps. Found out that you needed to plug into computer or battery to power them. One I planned to place in an area away from any computer so I had to use batteries. First of all, they do not look 3D as advertised. And, it only worked for one day on batteries. For whatever reason, the different color options stopped working which left me with white, and a couple of other colors. Then the batteries died on day 3. I changed to batteries again to new ones. Again, they died a few days later. I contacted the company and they told me to try and plug it into a computer. I did, and it worked. I told them I purchased the lamp for an area without a computer and that it was useless if it didn't work with batteries. We e-mailed back and forth a few times and then they stopped responding all together! These lamps sure as heck are not worth the $34.99 I paid for each! JUNK

I also posted my review on their website but found that they deleted it. There are only 5-star ratings on their site. No wonder, they remove all negative reviews.

This has been an awful experience, it took forever and when I "contacted" customer service it just kept saying give it a couple days - now my lamp comes after 6 weeks and I didn't get the extra base I ordered and was charged for. There is no way to contact the company and it's very sad. They are even advertising get it by Christmas - BS - plan on 6 weeks or longer if you even get your total order! THEY ARE AWFUL AND HAVE TERRIBLE CUSTOMER SERVICE!

Well first they are very much smaller then I thought especially for the cost, tho I bought them on sale. They all came in one box and I mistook the box as ONE lamp... so finally after trying to explain in their CHAT box I took the box apart to find 5 of 6 I ordered were there but one does NOT fit in the slot provided. These are Christmas and BD gifts so I really want them. Trying to find a phone n umber so I can actually SPEAK to a person,, I really like the looks of them. :O) yes this is a HONEST and OBJECTIVE review G=Ma

I love this lamp. I can change colors to suit my mood or let it go thru all the colors. I highly recommend these lamps and they are great gifts. Very unique.

Bought a lamp for my wife for Christmas. What a piece of junk! Return policy is a joke. Return on your dime. Restocking charges on top of that. DONT WASTE YOUR MONEY ON THIS CRAP. WORTH ABOUT $5.00 tops. Giving this a 1 was difficult! Should be a zero! TOTAL JUNK!

PROS: Arrived within a few days of ordering; packaging was nice
CONS: Way overpriced; never received any type of receipt for purchase; emailed and never received a response; looks cheap definitely not what I expected, I ordered 3; I would send it back except I would have to pay shipping and a 15% restocking fee; no receipt or packing statement in box when it arrived.

I have contacted Lampeez customers service numerous times and was unable to get my lamp shipped even though it has been paid for. I am very disappointed in Lampeez's customer's service.

Not as shown. Says colors change but they don't. You have to change to a color manually. Piece of plexiglass. Very cheap worst customer service ever. Steer clear of this company

I've bought two of these lamps as a gift for the same person. She loves them both and uses them daily. Will definitely recommend and be purchasing more in the future