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Lamps Plus has a rating of 4.7 stars from 1,014 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,338 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.
Lamp was box perfectly no problems at all, no imperfections with the lamp and came very quickly within a few days after I ordered would definitely ordering from them again. Very high quality.
Date of experience: June 3, 2024
These island chairs are very nice. One, however, did not put together right and my friend had to do some drilling etc. Others were fine. They are quite attractive for a reasonable price.
Date of experience: June 2, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
So far ok, this is the second order with Lamps Plus, the first was just an extender rod for a ceiling fan. We'll see!
The chair was what I needed.
Date of experience: March 31, 2024
Great Pro's customer service, loved the products, quick shipping
Date of experience: July 23, 2024
Great to hear from you, thank you for the visit and responses.
Fountain is of very good quality. Delivery was awesome! Driver left the fountain as i requested.
Found an inresting fountain online
Henri fountains are solid and of good quality
Date of experience: July 15, 2024
Thank you for the great feedback, we hope you enjoy your purchase.
I was able to find the exact fixture I was looking for and shipping was quick and well packaged.
This fixture replaces a broken one (of two) in my master bath. Perfect match!
Date of experience: July 21, 2024
Wonderful to see you had a great visit with us, thank you for the comments.
Some marks and small issues with the furniture - packaging on one unit was bad and broken.
Good options at a good cost
Date of experience: July 14, 2024
We appreciate the feedback and hope you shop with us again soon.
Chandelier took awhile to assemble otherwise looks beautiful.
Price and availability
Looked good
Date of experience: July 20, 2024
Appreciate the comments, thank you.
The process was quick and easy. Ordering was a snap and communication was outstanding.
Internet Search
Date of experience: July 18, 2024
Great to hear from you, thank you for the visit and responses.
Phone conversations were helpful (two). Had a little trouble using the chat service. Ordered one previous floor lamp which I was pleased with, ease of assembly, quality, and price, so I am hopeful I will be happy with this purchase as well.
Was happy with my one previous purchase and found another item I liked so I thought I would try again.
Date of experience: May 11, 2024
I love my light fixture. The photos showed exactly how it looks and it fits great in my kitchen. I would purchase again from Lamps Plus!
Recommended to the site by a friend
The right fixture for my kitchen.
Date of experience: June 21, 2024
Great to hear from you, thank you for the visit and responses.
Found the style and size of lampshade I needed for a pair of small marble tablelamps that had belonged to my grandmother.
Had what I was looking for
Date of experience: June 14, 2024
We have this lamp in our bedroom. It definitely lights up the entire room.
Needed some bright and wide light for the room
Date of experience: July 10, 2024
Thank you for the great feedback, we hope you enjoy your purchase.
It works. ```````````````````````````````````````````````
Replace a previous lamp bought from LampsPlus.
Date of experience: July 10, 2024
We appreciate your business and hope you visit our site again!
I hated the original light we bought for our basement project (did not buy it from LampsPlus) and had to get a new one picked out before the electricians were done with our project or it would have cost us more to switch out the light. I could not find anything local that would look good and work. I found this beautiful semis flush mount light from LampsPlus and it it didn't take too long to receive it. It is actually prettier in person than in the photos.
Date of experience: May 6, 2024
Thank you, great to see that, we hope to see you visit with us again soon!
Experience with Lamps Plus has always been great and the products all work very well. This one particular time, the products we received were damaged right out of the box. Thanks!
We've used lamps plus in the past and have always received great products.
It looked nice.
Date of experience: May 23, 2024
Sorry to hear that your item was damaged, please reach out to us if you haven't already!
The LampsPlus website led us to believe that putting together the motor and bird bath would be a snap. It wasn't. Also, the electrical cord is approximately 2 feet long - so not helpful. Will most likely be our last LampsPlus purchase.
I've made 5 purchases from LampsPlus, the first 3 (over a year ago) were good products. The last two, not so much.
Good question. It was a bad decision on my part.
Date of experience: May 7, 2024
Please accept our apologies for the issues you’re experiencing putting together your beautiful fountain. Our product support specialist will reach out and assist you with further details. If you have any questions, please let us know.
The price is higher than just a couple weeks before but still within my budget.
You have the item I want
Date of experience: July 7, 2024
We appreciate the feedback, thanks so much!
First try resulted in return-I needed to read measurements correctly; return was easy and not questioned. Second try was just right.
Appropriate product not available locally. Web site popped right up!
Date of experience: June 14, 2024
Hello Carole,
We appreciate your feedback and are glad to hear you are satisfied with your purchase. If you are still not totally satisfied, please reach out to us at ratings@lampsplus.com with additional comments or feedback.
My lamp was listed as free shipping all the way up until the payment part, when it added $85 for shipping. Chat didn't work. No other options offered.
In the past I have purchased good quality lamps with excellent packaging and good customer service.
Had the best selection of the features I wanted in an extension wall lamp.
Date of experience: May 21, 2024
Thank you, great to see that, we hope to see you visit with us again soon!
My lamp was listed as free shipping all the way up until the payment part, when it adde $85 for shipping. Chat didn't work. No other options offered.
In the past I have purchased good quality lamps with excellent packaging and good customer service.
Date of experience: April 16, 2024
Online shopping made easy - enjoyed the experience & love our new lights
Best selection
Wish I had some savings on this purchase
Date of experience: July 4, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Love the lamps and great prices. All the lamps that I purchased come packed perfectly.
Date of experience: July 3, 2024
Easy to order, took literally minutes. Loved the product, in fact we have two!
Great products.
Date of experience: July 3, 2024
We like the look of the bathroom lights. Not too modern. But just right for our style.
Date of experience: June 24, 2024
Wonderful to see you had a great visit with us, thank you for the comments.
The color and size are exactly as described. They are substantial and hold the space well. The price was for open box- great savings and high quality!
Vast assortment of style. Wide range of prices.
Color. Style. Size.
Date of experience: May 24, 2024
We appreciate your business and hope you visit our site again!
Great service and products. One lamp arrived broken, and within a week or so a new glass was shipped to me. The lamps make a great look on the outside of my home.
see above
Excellent Lanterns for my outdoor lights
Date of experience: May 21, 2024
Great to hear that you had a positive experience in our store, we hope you shop with us again soon!
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Thank you for the feedback, we hope you shop with us again soon.