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Lamps Plus has a rating of 4.7 stars from 1,014 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,338 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.
The first fixture arrived broken. They were quick to respond and send a replacement with no issues. Very happy with their customer service.
Excellent service.
Have used before. Nice fixtures.
Date of experience: May 12, 2024
The light fixture arrived very quickly and was well packaged. Looked even better than the website picture! So sparkly and beautiful. Exactly what I wanted.
Favorable past experiences. Always find what I want here.
I was looking for a replacement bathroom fixture that was the same size or a little larger to avoid having to patch the wall. I also wanted something elegant with sparkly crystals that wasnt too expensive. This fit the bill on all accounts. I love it!
Date of experience: April 22, 2024
Happy to hear that, thanks for the feedback!
The product is awesome. My delivery time was changed 2 times before I received my product. So may delivery time put adapter on my experience.
Loved my product.
Love at first sight.
Date of experience: May 20, 2024
Hello Curtis, we apologize if you were unhappy with the delivery experience. Unfortunately this happens sometimes due to delays between the manufacturers and vendors.
Fountain arrived on time and was packed very well. Easy to install and looks great!
Date of experience: June 3, 2024
Thank you, great to see that, we hope to see you visit with us again soon!
I wanted a very specific lamp to match my bedroom set. I was having issues locating what I wanted, I found it on Lamps Plus.
It arrived in perfect condition and looks great!
Variety, ease of shopping. Arrived quickly.
When you find what you’re looking for, no need to hesitate.
Date of experience: April 26, 2024
Great to see that! We hope you shop with us again soon!
The lamps are good quality and they were delivered quickly.
Date of experience: June 4, 2024
Thanks for the feedback, we hope you love your purchase.
I love my lamps! Beautiful and better than expected
Date of experience: June 2, 2024
Wonderful to see you had a great visit with us, thank you for the comments.
Very good fans. Quick delivery. Price was a little better than other sites
Date of experience: June 3, 2024
Thank you, we appreciate the feedback and the comments.
This is my second order with LampsPlus. I've been very happy both times with the service and the product.
Previous purchase and good customer service
Date of experience: May 14, 2024
Quality and service amazing! Sales people went above and beyond to help us with the difficulty of putting chairs together!
People were extremely helpful and caring about my concerns
Victorian chairs came up that I loved on your website!
The colors were outstanding!
Date of experience: May 4, 2024
Thank you for the great feedback, we hope you enjoy your purchase.
Martha O, Sales, had lots of good ideas, very helpful. I keep calling her for any orders. Had some issues with various damage, Service folks pleasant to deal with, replacements received in no time. Refunds were also death with timely.
Large selection and easy to maneuver website with filters.
Date of experience: March 22, 2024
Received fixture 3 days earlier than expected!
Quality product!
Date of experience: May 31, 2024
Great to hear that! We hope you enjoy your new product.
You have an wasy to use website and I would say that it is next to impossible to damage or break an item purchased from your company
Unique selection of merchandise.
I wanted something different and showy for my entryway.
Date of experience: May 10, 2024
Glad to hear the site was easy to use! We appreciate the feedback.
So easy to order, on time delivery and the lamps are exactly how the look in the picture.
They are so beautiful and classic.
Saw them on FB
The color and design!
Date of experience: May 9, 2024
Thank you for taking time to provide positive feedback about your experience!
Probably my 7th order from this vendor, never disappointed. Great value, fast shipping, super customer service!
Repeat customer
Liked the look
Date of experience: May 13, 2024
Thank you for continuing to be a repeat customer and we hope to see you again soon!
Item arrived very quickly, well packed, excellent quality product. Exactly as described.
Only place I could find the item.
Liked the look.
Date of experience: May 24, 2024
Thank you so much for the positive feedback!
We purchased 2 lights and a fan. All have been amazing products. The fan is perfect for my small office. Very quiet and gives a nice strong air flow.
Because of options and pricing
Because of low profile on all my products, we have a 1960s home with 9 feet ceilings so low profile is important.
Date of experience: April 28, 2024
Thank you, we appreciate the feedback and the comments.
Easy to place the order and the lamps arrived well packaged.
I liked that there were sets of buffet lamps to choose from. I like the lamps I chose but I felt the
Shades were too big for the slender stand. I replaced them with a more slender, tubular shade and used the shades that came with the base on other lamps.
I was looking for tall slender lamps for my entry table.
Date of experience: May 22, 2024
Wonderful to see you had a great visit with us, thank you for the comments.
Lamps description right on! Priced well! Fast delivery and lamps arrived in perfect condition!
Previous order was a good experience!
The product matched a previous product ordered from LampsPlus.
Date of experience: May 21, 2024
Thank you for visiting our store! We appreciate the feedback and hope you are happy with your purchase.
I ordered and paid for 2 pendant lights; however, I received only one light. I called Lamps Plus immediately as I wanted two, not one. I don't want to drag out the story, but I made many calls and emails to them as well as FedEx. I finally got the missing pendant 10 days later! The manufacturer had to resend it per their protocol.
I do love the pendant's though.
I am a repeat customer.
Date of experience: March 15, 2024
The fan is wonderful. I am able to enjoy sitting on the deck even when the temperature warms up.
Very good price!
Perfect size and color.
Date of experience: May 19, 2024
Glad to hear that you enjoy your new fan!
Easy...nice selection. Many choices...But the in-room picture was not helpful.
Familiarity
Date of experience: May 20, 2024
Quick and easy to navigate. Great prices and selection. Quick shipping!
Date of experience: May 18, 2024
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Glad you enjoyed your shopping experience!