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Lamps Plus has a rating of 4.7 stars from 1,009 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,337 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.
I was so pleased with lamps I purchased for my bedroom. The green, blue colors are absolutely stunning.
Date of experience: September 12, 2021
After my first purchase from LampsPlus, my second experience was just a good! Super happy with this business.
Very organized website, easy to navigate website with great selection of quality products.
Date of experience: October 11, 2021
Computer desk
Poorly made desk without the proper holes in legs
Spent 2 days doing my own carpentry.
Unfortunately I can't solve the problem
Trust-Have done business before
I am stupid
Date of experience: September 22, 2021
Happy except fan still not available. Accessories sent but no fan. Hoping fan will be here soon, then I can rate this site better.
I liked looks of fan I chose.
Date of experience: September 25, 2021
Hi - we do apologize about the delay in shipping your ceiling fan. If you have any concerns please reach out to our customer service team and they can give you the latest updates or assist you. Thank you for the comments.
1st time buyer... items were purchased to use at a later time. After examining the purchase, I was ery satisfied.
... because of advertisement and price
... something I was looking for when I re-decorate my office
Date of experience: September 9, 2021
Hi - thank you for the comments. If you need any design help with your office decorating let us know, our design experts are available free of charge for online consultations.
Love them. Looked everywhere couldn't find anything I liked - until I got to your website. They're already hung. Thanks!
Date of experience: October 9, 2021
Lights are high quality even better than I imagined.
Looking to replace more lighting in my home. Looking here. Bought 6 outdoor lights.
Date of experience: December 5, 2016
My lamps came in just a few days after ordering them and they are such good quality. Besides that, they are exquisite—so lovely!
I have previous experience with using LampsPlus. Their lamps are top of the line.
I lost my house in the Campfire wildfire 3 years ago. I chose to rebuild and am finally in my new home. I obviously needed new lamps.
Date of experience: September 19, 2021
Thank you for being a repeat customer, we do appreciate it!
Fast delivery and lamps were exactly as pictured, great value and perfect for bedside reading unlike so many other lamps I've tried before.
Internet search for exact product I was looking for and past purchaser
I was looking for a specific style bedside reading light, adjustable and LED.
Date of experience: October 27, 2021
We ordered two crystal chandeliers. They are stunning! Great delivery, no issues at all with packaging, instructions, etc. We had a great experience!
Best selections, great prices.
They were beautifully crafted and great quality.
Date of experience: October 17, 2021
Customer service representative Jose was able to assist me in locating a light brackets. No waiting. Jose met me at the door entrance
Date of experience: March 16, 2019
I got my new lamp, but the shade was dented. I called and the team replaced it without any troubles. Super good service.
Date of experience: October 5, 2021
Hi - we apologize if the shade arrived with some damage. We do pack our designs securely for shipping, but sometimes damage does occur. Thank you for the feedback and do let us know if you need any additional help with your order.
Sometimes... there are too many choices. And I could not break them down into similar groups as easily as I would have liked.
Date of experience: October 7, 2021
Hi - you can use the menu filters to break down the choices you see. Most people find the style or finish-color filters useful in narrowing down their choices. If you need help selecting a design just reach out to our customer service team and they can assist you. Thank you for the comments.
Great selection of all types of lamps. The ordering process was simple with very clear instructions.
Date of experience: September 22, 2021
Easy so far. Found precisely what I was looking for and hadn't been able to find elsewhere. Everything arrived and appears to work. Very pleased.
Googled product I wanted and found LampsPlus website.
Date of experience: October 10, 2021
Thanks for the feedback and your comments, we appreciate it!
I've spent a good chunk of change with you guys over the years for both my home and for the hotel i manage and am never disappointed.
Date of experience: October 3, 2017
The product arrived with chipped spots on the post light pole Lamps plus gave us a choice to return or get a credit. We chose a discount.
Helped us resolve the problem easily
Used lamp plus before with every nice results
Needed pole lamp plus had the nicest.
Date of experience: September 20, 2021
As a designer, I have many options for lighting sources. LampsPlus is a favorite, one of the first sites I look at.
Date of experience: October 19, 2018
As always the piece is exactly what you were expecting and quick delivery, which is not something you can say about everywhere.
Pasy experience
Compliments my decor
Date of experience: October 24, 2021
So far so good! Hope I love this fixture as all the pictures! It is not up yet, but it looks beautiful!
Just browsing light for my bathroom... loved the crystals
Date of experience: October 2, 2021
Quick, easy... products always delivered on time and as advertised. Very pleased with the quality of product and high level of service!
Prior positive experience
Date of experience: September 11, 2021
The website was so easy to use! I found a desk lamp in my price range and it was here by the end of the week.
I googled desk lamps and I clicked on your website.
Date of experience: October 17, 2021
The light arrived pretty quickly - it was packaged well and it looks great in my foyer! I would recommend this light and lamps plus to anyone
Recommendation from a friend
Size and price along with style
Date of experience: October 20, 2021
Thanks for the recommendation!
Overall easy, great options. Customer Service is also great very helpful, product knowledge and professional.
I have not received the light bulb, I called as was told it will arrive tomorrow.
For my office, I love the style.
I love the look
Date of experience: September 8, 2021
Overall easy..
For my office, I love the style.
Date of experience: September 1, 2021
Lamps plus had the best price as well as free shipping.
This same fixture was 10 dollars more on a competitors site plus shipping and handling.
Cost and expeditious shipping
Color of light 3000 K and cost
Date of experience: September 9, 2021
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Hello - We are very sorry to hear that the legs of your otherwise beautiful desk were defective. Please contact us directly about your order and we will be more than happy to see if are able to send you replacement legs to be able to assemble the item properly.