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Lamps Plus has a rating of 4.7 stars from 1,009 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,337 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.
Dizzying Selection and you will find something - when my order went astray I was able to speak to a live person and everything was quickly resolved
Previous good experience
Date of experience: October 8, 2021
Shopping was easy and service was very good. Lamp looked pretty, nice finish, was cheaply made for the price I paid.
Returning customer.
Needed the adjustable lamp for making crafts.
Date of experience: September 23, 2021
Ordering online was painless and the lamps were exactly as described and arrived much earlier than expected. Thank you, Lamps Plus!
Confidence in their products.
Date of experience: October 5, 2021
Great prices, quick delivery and good quality! I can find more of what I'm looking for in decorating, than I can in most other places
Returning customer
Date of experience: October 11, 2021
We received our order quickly and with no problems. Assembly was easy and it looks beautiful. Exactly what we wanted!
I liked this fountain.
We wanted tall but not wide fountain. We didn't want fountain to look like birdbath. This was spot on!
Date of experience: October 13, 2021
Glad to hear that! Thank you for the comments and we hope you will enjoy your new fountain.
Easy to navigate but lamps available change. What I found on Sunday, I had a difficult time finding on Tues.
Ordered before from this site
Date of experience: October 19, 2021
Hi - the sorts do change somewhat over the course of several days, due to product availability and popularity. We would suggest using our Wish List feature to keep track of favorite designs. This feature also makes it easy to compare different designs. Thanks for the comments, and for being a repeat customer!
Easy to order, description was clear. Pictures were very clear and lamps arrived within a few days which was great.
Selection of Arts and Crafts/Mission style lamps for bedroom
Date of experience: October 1, 2021
Large selection. I found exactly what I needed. Very reasonable prices. Extraordinarily fast delivery.
Date of experience: October 18, 2021
The lamps were absolutely gorgeous. However, they were HUGE and didn't fit on my tables. I wish they were available in a smaller size.
I only contacted Lamps Plus to inquire about sending the lamps back. The customer service rep was extremely helpful. We packed the lamps back up in their original packing and containers, and dropped them off at FedEx. It was just as easy as the very polite customer rep told us it would be. Just a side note that has nothing to do with returning the lamps: My order came less than a week after I submitted it. The lamps arrived well packed and in perfect shape. If I can, I will definitely order from Lamps Plus again. Easy and free returns are not always offered by other companies.
Lamps Plus has a large selection of beautiful lamps.
The lamps I chose were absolutely beautiful. They were even prettier than the picture. However, I have a hard time buying on line. In the photos, the size of the lamps looked like they’d work on my living room tables. In actuality, even though I measured, the lamps were way too large for my tables and my (tiny) living room.
Date of experience: October 15, 2021
Service was great but the product is disappointing. The lamps look cheap. Definitely not what I was looking for. I will be returning them.
Date of experience: September 16, 2021
Hello - if the design was not what you were looking for just contact our customer service team and they will be able to help you out. If you let them know the style or features you prefer they can suggest some designs that will work for you. Thank you for the comments.
I was a little disappointed that the lamps don't look like "quality!" They look inexpensive... But they are pretty!
I have shopped with Lamps Plus many times!
It looked very different than lamps in local stores... and they are very colorful.
Date of experience: September 7, 2021
Easy! No Problems!
I have shopped with Lamps Plus many times!
Date of experience: August 30, 2021
Originally saw one on Amazon that indicated ships from LAMPS Plus. I found it on the website at a cheaper price.
Date of experience: October 9, 2021
I have been looking for this style lamp shade for some time. Just wish they could have been in an egg shell color.
Because of your great selection of lamp shade styles, and also your wonderful free shipping!
It was the style lamp shade that I had previously. They were a nice cream shade, however.
Date of experience: September 17, 2021
Thank you for your order and your rating, we appreciate the feedback.
I have been looking for this style lamp shade for some time. Just wish they could have been in an egg shell color.
Because of your great selection of lamp shade styles, and also your wonderful free shipping!
Date of experience: September 9, 2021
I have a hard time ordering on line with specifics but the information was there. Not pleased with the length of the cord?
Great customer service.
Hard to find lamp stores these days.
It matched my furniture.
Date of experience: September 28, 2021
Hi - some smaller accent lamps have shorter cords. Most lamps have cords between 6 and 8 feet long, depending on the design. When the information is available we list the cord length in the copy, we apologize if it was not listed on the design you purchased. If you are not happy with the design please contact our customer service team and they will be able to help you out.
Great as always. My only concern is that one of the boxes showed up damaged. That is a shipping issue not the vendor.
Have used this site several times in the past with good outcomes. Prices are good for the products I am interested in.
Date of experience: September 30, 2021
Great to see that you are a repeat customer with us, thank you so much for the comments and your rating.
Found a great LED floor lamp deal - fast and easy shipping. Lamp was very securely packed and was delivered no problem at all.
Tip for consumers:
Look for free shipping deals
Products used:
LED floor lamp
Date of experience: September 13, 2019
I have not received my lamp!? I saw lots of lamps I liked and thought it would be easy.
Well it hasn't been
Just waiting
Hope I don’t get charged for something that was not delivered
Stupid I guess
Date of experience: September 14, 2021
Hi - if your order shipped you should have received an email notification. You will not be charged for anything until your order ships. To track your order you can visit us online and use our order tracking page, or contact our Customer Service team for assistance.
I found just what I was looking for.
Thank you
I found you big just searching around.
Date of experience: August 28, 2021
I am always surprised when my light fixture arrives and it is consistently better than I expect. I am pleased with the service and pricing provided.
Date of experience: August 26, 2019
I love all my lighting! Especially my dining room chandelier! It is even prettier than it looks online.
Just tooling on the internet and found the sight.
Live the look and they match my new decor.
Date of experience: October 25, 2021
Lamps were well packaged and arrived quickly. The Uttermost brand has quality lamps. I would recommend this brand.
I spoke to them before my purchase about your return policy. The representative was helpful and answered my questions.
I purchased from Lamps Plus previously and had a good experience with them. I would recommend them when looking for lamps.
The lamps had colors of my furniture and bedspread so they look great!
Date of experience: September 28, 2021
Easy to order. I knew the manufacturer and style of the fixture I wanted, which made the process a breeze. Thank you!
You have the light fixture I want.
It was the light fixture I wanted.
Date of experience: August 29, 2021
Glad you were easily able to find what you wanted and order, than you for the input and your rating.
No problem! Thanks
You have the light fixture I want.
Date of experience: August 22, 2021
I have placed two orders with Lamps Plus and so far so good. I also chatted with a customer service rep. Who was so responsive.
I searched for lamps online and came across Lamps Plus. You have a great variety and the prices were reasonable.
Date of experience: October 7, 2021
Thank you for posting your thoughts and comments, we love getting the feedback.
Great site to shop on. Awesome mirror I chose and bought. Mirror arrived much earlier than expected. Beautiful and great quality.
Date of experience: September 30, 2021
Good choices, easy to check out. I received my orders promptly. I love the lamps that I purchased. Very good quality.
Date of experience: October 1, 2021
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
We do have a lot to choose from! If you need any help selecting a design just reach out to us and one of our design experts can assist you. Thank you for the comments.