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Lamps Plus has a rating of 4.7 stars from 1,009 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,337 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
My lamp was online only.the first lamp came broken.i paid for another for the exchange and return.they sent the wrong one. Then I ordered a new one and the lady forgot to press the buy button so I never received the new one. Finally I got to talk to a manager. I have already put in a complaint and Noone contacted me. Horrible! Customer sevice.
Wonderful selection and wonderful website. I look forward to seeing these beautiful lamps up-close and personal :). Nancy
Because of the selection and affordability. Thank you.
Date of experience: September 23, 2021
Selection is great with very accurate descriptions. Shipping is awesome, very fast. And the prices are reasonable.
Ordered from LampsPlus just by a Google search a couple years ago and I knew from that to continue using the site for all my lighting needs.
Style and size.
Date of experience: September 6, 2021
My order arrived soon after it was shipped. It was perfect for my mom's treasured lamp. I am very happy.
Date of experience: September 14, 2022
Came in timely manner. Items were of good quality. Everything was secure. Only downside was the mess the foam made as you were unpacking the items.
Big variety
Good luck at reasonable price
Date of experience: September 13, 2021
The products available at Lamps Plus are made with style and quality and the service is efficient and fast! We love these lamps!
Lamps Plus has the most interesting and varied selection that I have found on line.
It’s nautical look fits well in our coastal cottage.
Date of experience: October 18, 2021
Site is easy to use! I think I will love the lamps but free returns if I don't! I will shop here again!
Found Lamps Plus on google!
Date of experience: October 8, 2021
Thanks for finding us on Google! We hope you enjoy your new lamps, and please let us know if you have any questions about your order.
The fixture was very easy to assemble. I love the way the light catches the mirror finish and sparkles.
Date of experience: October 21, 2021
That's wonderful to hear, we hope you enjoy your new lighting!
The website is easy to use. It gave the dimensions of the lamp and reminded me to buy a bulb for it.
Online search for lamp.
Date of experience: September 29, 2021
Hi - thank you for sharing your experience. We hope you enjoy your new lamp!
The lady that helped me on the phone was extremely helpful. Now just waiting on the back ordered item
Ease of ordering
Love the brass and silver together. Will go well with the decor in my kitchen
Date of experience: October 7, 2021
Hi - thank you for the feedback. Please let us know if you have any additional questions about your order.
Looking through all of the available products is mind boggling but in the end, you end up with the light you are looking for
Convenient and lots of choices, plus the store is close by
Date of experience: October 2, 2021
I have always loved this retailer. The shopping was easy the delivery was efficient and the item was installed very well.
I’ve shopped at lamps plus before. And the reason I bought this lamp was the email which reminded me that I need the lamp.
I need a special kind of outside light.
Date of experience: August 31, 2021
Thanks so much for the kind words. We appreciate your business and your comments!
I don't like the harshness of filament bulbs but I like the traditional Edison bulb shape. These milky bulbs are perfect!
I’ve purchased lamps and now specialty bulbs (not found anywhere else) and Lamps Plus never disappoints. Great selection and pricing is reasonable
Date of experience: October 25, 2021
Ordered a vanity light and received the product as promised in just over a week. Product looks the same as advertised.
Used them before and been satisfied.
Modern and matched previous orders.
Date of experience: September 23, 2021
It was easy and check out was fast. My lamp arrived and it was easy to put together and works very well. It also looks nice.
I found you through Google. I had not been able to find a floor lamp before this. I had a very specific one in mind for tasks.
A floor lamp
Date of experience: September 8, 2021
Thank you for finding us! We appreciate the comments and hope that you will enjoy your new lamp.
I found you through Google. I had not been able to find a floor lamp before this. I had a very specific one in mind for tasks.
Date of experience: August 31, 2021
Fast and easy hopefully they come fast and with no problems also! They absolutely did and are beautiful!
Variety of choices!
Date of experience: October 19, 2021
The selection was very good and the pricing was competitive. The ordering process was easy and quick.
Better selection and value.
Date of experience: September 16, 2021
The selection was very good and the pricing was competitive. The ordering process was easy and quick.
Better selection and value.
Date of experience: September 8, 2021
We ordered them. They showed up quickly. We had them installed. We flipped the switch. They lighted up.
The usual way - my wife picked them out. She found them on-line.
Date of experience: August 31, 2021
Hi - thank you for the comments, and thank you to your wife for choosing the lamps. We hope you enjoy them and thank you for the comments.
Large selection of items not available in the big box stores. Good quality. Timely shipment. No issues at all.
Date of experience: September 27, 2019
Delivery was quick and assembly straight forward. Love the nightlight & USB feature. Makes my life simpler!
Linda
I have purchased from LampsPlus before and knew I wouldn’t get a cheap inferior product.
Exactly what I was looking for!
Date of experience: October 16, 2021
I would really need one of the lamps replaced
Can someone contact me?
My cellphone number is *******862
Date of experience: May 20, 2019
I've bought numerous lights from Lamps Plus for a new house we are building.
Its as always an easy transaction and the quality is good.
Date of experience: September 23, 2021
Thank you for your repeat business, we appreciate it!
Was not aware there would be significant assembly required when I ordered. Other than that it's great!
Looking for options.
It was a look I was going for over my island and a big factor was the pole vs cord they were hanging from.
Date of experience: September 1, 2021
Easy to find what I was looking for and super easy checkout with free shipping as well!
Looking for options.
Date of experience: August 25, 2021
Excellent selection of unusual pieces. Customer service I will give a 10. Problem resolved immediately.
Your selection of products.
Date of experience: September 20, 2021
Great product, phenomenal customer service, reasonable pricing, plus free shipping... a win/win situation! Oh, and happy clients too!
Date of experience: December 8, 2017
My long time assigned rep Michelle has helped me greatly over several years. She often suggests alternatives to expensive or unobtainable fixtures.
Date of experience: July 3, 2018
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Hi Marcia - appreciate hearing from you, thank you for the comment. And we hope that your mom enjoys her new design!