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Lamps Plus has a rating of 4.7 stars from 1,008 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,336 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
My lamp was online only.the first lamp came broken.i paid for another for the exchange and return.they sent the wrong one. Then I ordered a new one and the lady forgot to press the buy button so I never received the new one. Finally I got to talk to a manager. I have already put in a complaint and Noone contacted me. Horrible! Customer sevice.
Nice selections. Easy transactions. Timely delivery. Lamp is as described. Responsive customer service.
Knowledgeable and timely with reply
The selection
The style and size
Date of experience: September 7, 2021
Nice selections. Easy transactions
The selection
Date of experience: August 30, 2021
LampsPlus has unique, high-quality lighting and decor. I found the perfect lamp at a great price. Shipped fast, too!
Unique decor and good prices.
The lamp added the perfect touch to my boho-style home office.
Date of experience: September 25, 2021
Expired coupons, and then only up to $15 off $50 (30%) - what about the folks spending $300+ on their first order? Should have been $100
Date of experience: September 8, 2021
Expired coupons, and then only up to $15 off $50 (30%) - what about the folks spending $300+ on their first order? Should have been $100
Date of experience: August 31, 2021
Love the 2 lamps for our living room. They were very well packed with no damage in shipping. Arrived quickly.
Have shopped with LampsPlus in the past. Always a good experience.
Date of experience: September 10, 2021
Thank you for your repeat business, we appreciate it!
We've bought several lamps over the years from LampsPlus. Quality has always been good and delivery was on time.
Past experiance.
Ceiling lamp
Date of experience: October 4, 2021
Lamps plus carries unique items that I've not found elsewhere. Really love the oversized metal wall sculpture - classy and modern
Unique itens
Champagne gold sculpture - organic looking
Date of experience: October 4, 2021
Always a great selection, with lots of filters and options for searching. Found the item that fit our needs perfectly.
The web page has more searching, filter options that other sites.
It matched the theme of the room.
Date of experience: August 28, 2021
Date of experience: August 20, 2021
Good. Reviewed offerings of mirrors online seeking one that had the correct style, dimensions, finish and was sturdy enough.
Good products, variety, and price point
It had all the features I was seeking.
Date of experience: October 11, 2021
Thanks for the feedback and your comments, we appreciate it.
I was looking for wooden lamps on line, and most of the ones I saw were around $100, or more. I was happy when I found one I liked on LampsPlus.
The lamp was in my price range. I'm a little skeptical about buying opening box, but I really didn't want to spend over $80 since I'm in a one bedroom apartment.
Date of experience: September 23, 2021
Ordered over phone, the lady helping me was very professional. The delivery was great, I couldn't ask for more.
Always good selection.
Great price.
Date of experience: August 30, 2021
Thank you for the review, we appreciate it.
We ordered two recliners and they were delivered quickly and easy to set up. They look perfect and are super comfortable.
Had what we wanted at a great price.
Love the style and color of material.
Date of experience: September 6, 2021
It is always a pleasure talking with Victoria Vannoy. Victoria always has a smile in her voice and she is very knowledgeable too.
Date of experience: August 11, 2017
Hi Ellen - we appreciate that, thanks for the response!
This was our 3rd order. No issues at all. Products as advertised… just wish they were made in the USA!
Previous experiences
Trusted that if they didn’t look or work as advertised that they could be returned.
Date of experience: September 5, 2021
Ordered 2 of same pendant lights. One light delivered early and 2nd I had to call. Neither arrived when specified.
She was short and came across irritated by my call. I was just grateful for a live person to answer the call and question.
Past experience.
Unique style and availability of product
Date of experience: October 6, 2021
Hi - we do apologize for the delay in shipping and for the conversation you had with our customer service team. If you still have questions or need help with your order, please reach out to us and we can assist you, or you can send an email to Community@LampsPlus.com and we will make sure it gets answered. Thank you for the comments.
I have purchased several items from Lamps Plus and have always had prompt delivery and great customer service when I have questions.
I like their assortment of products.
Good design.
Date of experience: September 8, 2021
Love the modern style and the nightlight! Blends well with my recliner loveseat and separate recliner.
Previous customer
Style and appearance.
Date of experience: September 26, 2021
Found what I wanted quickly. Not happy with the size, but I'm going to try to make it work.
Less expensive than Pottery Barn
Didn't want to break the drywall to have a sconce.
Date of experience: September 7, 2021
Hi - thank you for the comments. If you need help with what you ordered just let us know.
Less expensive than Pottery Barn
Date of experience: August 31, 2021
I love my Standing lamp and it fits im well with my decor however I need to no where do zi get the bulbs for the lamp I need four of them
I found them online and liked what they had to offer
I went into Home Depot and they forwarded it to Lamps plus and I am very pleased
Date of experience: October 24, 2021
So many options with the ability to sort based on needs and wants makes shopping so much easier!
I've purchased a number of items previously and have always been happy with the quality.
Date of experience: August 31, 2021
Hi - thank you for the feedback and input, we appreciate it.
So many options with the ability to sort based on needs and wants makes shopping so much easier!
I've purchased a number of items previously and have always been happy with the quality.
Date of experience: August 24, 2021
As a rental property owner and manager, I purchase light fixtures from LampsPlus pretty often and to date I have not had a bad experience.
Low price of light fixture.
Date of experience: October 11, 2021
I order items delivered to the store, and it is a great way for me to shop
Remodeling house
Date of experience: October 16, 2021
I saw this lamp elsewhere for much more money. Thanks for having it at a reasonable price.
Best pricing
Date of experience: October 19, 2021
I found my sconce in the open box section and was able to order the last one!
Great selection!
Date of experience: September 23, 2021
Very easy to shop on the website! So many choices - really enjoy the large amount of items!
I have shopped many times on this website and always find what I need.
Just what I was looking for!
Date of experience: October 22, 2021
Glad to see you had a great experience on our site, thank you for the comments!
No problems so far. I have another item in transit to me and have been tracking it.
Liked the lamp over all look.
Date of experience: September 11, 2021
Liked the lamp over all look.
Date of experience: September 3, 2021
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Hello - We are sorry to hear that your items did not arrive as expected. If you wish to send the items back, please contact us directly and we will be more than happy to assist you in setting up the return for a refund. For our items they are prices as such as we try to get you the lowest prices around and for the code that we offer the $15 off $50 or more is the only one offered at this time. We do also have our price match program that allows you to submit a possible price match found within 60 days of your purchase. We do apologize fro any inconvenience and should you have any further questions, please feel free to contact us any time, we are happy to assist.