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Lamps Plus has a rating of 4.7 stars from 1,008 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,336 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
My lamp was online only.the first lamp came broken.i paid for another for the exchange and return.they sent the wrong one. Then I ordered a new one and the lady forgot to press the buy button so I never received the new one. Finally I got to talk to a manager. I have already put in a complaint and Noone contacted me. Horrible! Customer sevice.
Great products and quick shipping! Everything came on time and in one piece!
Great product selection
Date of experience: October 25, 2021
Great and a pleasure to shop on line and get what you expected.
Just looking
What i wanted at the right price
Date of experience: September 2, 2021
Had to go back to assembly a few times but got it fixed
Liked the design of your lamps
Date of experience: October 25, 2021
Easy to find what I want and a wide selection to choose from!
If I can't find it at the big box stores I can find it at Lamps Plus.
Date of experience: September 23, 2021
Very easy to purchase in line and description was true to actual item.
You had exact size I wanted
Date of experience: September 21, 2021
It took a while, but I finally found a good and decent lamp.
Came up first in the search results
I wanted a lamp that could provide light from a 100W bulb, at least 1500 lumens.
Date of experience: September 6, 2021
Came up first in the search results
Date of experience: August 30, 2021
Very easy to buy products and receive in a short and timely manner.
I have been buying ceiling Fans from your site and in store since 2007 and have always been pleased with the quality.
Date of experience: October 3, 2021
Very nice products and website easy to navigate. Shipping was very quick too.
I needed new bedroom lamps
Date of experience: October 3, 2021
I love the lamps I chose. They look great and were as shown.
Date of experience: September 9, 2021
Great very good. Love the look of the lamps. Easy to put together
Shopped with you before
3 piece lamp set
Date of experience: September 10, 2021
Shopped with you before
Date of experience: September 3, 2021
Pleased with what I had ordered. I just wish the delivery was faster
Pleased with the product
It looked like a product I could use.
Date of experience: September 13, 2021
Pleased with I had ordered. I just wish the delivery was faster
Pleased with I had ordered in the pass
Date of experience: September 13, 2021
Your website is user friendly and the description of the products are clear.
Could not find a light that I liked at the local stores.
Date of experience: October 13, 2021
Thank you for saying so, we appreciate it.
Great experience. I always seem to come back to Lamps Plus due to the high quality and prices.
The wide range of selections are impressive compared to other retailers
The quality of kathy Ireland products are impressive
Date of experience: September 27, 2021
Hi - we love the Kathy Ireland lighting designs as well! Thank you for the comments and your feedback.
Delivery was fast and item was well packed. It is as described.
Date of experience: August 31, 2021
We appreciate the rating, thank you.
Great shopping experience, great product, fast delivery and they are already installed.
My dad does work with your company.
Date of experience: September 16, 2021
You are very welcome, thank you for the questions.
Nice product. Site is easy to use and product arrives on time.
Date of experience: September 23, 2021
We got our light fixture quickly. Installation was easy and the light looks beautiful in our room.
Date of experience: September 2, 2021
Like the light, just had to modify the mounting bracket. Looks good.
Have purchased several lights from Lamps Plus.
Needed a bathroom light that was the right size for my new bathroom.
Date of experience: September 25, 2021
It had a small chip that affected the flow of the water
They chose me!
I do not know
Date of experience: September 9, 2021
I received my lamp sooner than expected and I love it…
Bought nice products there before and when I received the email I found exactly what I was looking for.
Right size and design for where it was needed.
Date of experience: September 9, 2021
Thanks for the review, we appreciate it.
Very prompt in answering the customer service phone line friendly helpful service
Excellent
Reputation and quality
Style and affordability
Date of experience: October 5, 2021
Thank you for saying so, glad we could answer your questions and help you out.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Great to see that you found a design you love, thank you for the feedback.