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Lamps Plus has a rating of 4.7 stars from 1,008 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,336 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
My lamp was online only.the first lamp came broken.i paid for another for the exchange and return.they sent the wrong one. Then I ordered a new one and the lady forgot to press the buy button so I never received the new one. Finally I got to talk to a manager. I have already put in a complaint and Noone contacted me. Horrible! Customer sevice.
Ordering & shipping were fine, not happy about the imperfection.
Used before, always happy.
Date of experience: September 30, 2021
Very easy process. The shipping time was great. They have a lot of beautiful lamps
Date of experience: September 26, 2021
Easy shopping and quick response from LampsPlus when we had a question.
Quick response and took care of the issue we had with the lamp promptly.
Variety of lamps that looked to be of good quality.
I wanted an Arc type lamp for my living room.
Date of experience: September 6, 2021
We appreciate the feedback, thank you for sharing your shopping experience. Please let us know if you have any additional questions. Thanks again!
Date of experience: August 28, 2021
Wonderful experience and fast delivery beautiful product
Price and quality
Exact same pendant light at Pottery Barn but $100.00 cheaper
Date of experience: September 24, 2021
Great to hear, thank you for the feedback.
I saw the lamp on your website and wanted to give it a try.
Saw the website on FB
The lamp I chose fits nicely with the new look that I am creating in my living room
Date of experience: September 24, 2021
Thanks for finding us and giving us a try, we appreciate your business and your review.
So much to choose from and always find what I'm looking for.
To find the matching floor lamp to the lamps I recently bought. FOUND IT!
Date of experience: October 2, 2021
Shade described as off-white actually try white. Wanted slightly warmer.
Date of experience: October 2, 2021
One of the counter stools was damaged. Having it replaced
Date of experience: September 9, 2021
Hi - we apologize for the design arriving in less than perfect shape. We do pack our designs carefully for delivery, but sometimes damage does occur in shipping. We have a replacement on its way to you. Please let us know if there is anything else you need assistance with.
Ordering online was easy and it arrived in less than 10 days.
Good selection, decent pricing.
Date of experience: September 7, 2021
Have used Lamps Plus - for years - open box has good deals
Needed a lamp post for a light fixture purchased earlier but not installed - change of location so won't use existing post.
Need and price
Date of experience: August 26, 2021
Hi Mary - sounds like you have a plan, but if you need any advice or help with your outdoor lighting just let us know. Thank you for the comments and review.
Have used Lamps Plus - for years - open box has good deals
Needed a lamp post for a light fixture purchased earlier but not installed - change of location so won't use existing post.
Date of experience: August 19, 2021
Very easy. Lots to choose from. Good prices. Will probably order more products in the future.
Date of experience: October 3, 2021
Easy to navigate the website, great product selection
Convenient, fast, and free shipping
Value and low profile
Date of experience: September 9, 2021
Thanks for the feedback, we appreciate it.
Convenient, fast and free shipping
Date of experience: September 2, 2021
Great choices! Lots of colors, styles, heights, and prices!
Date of experience: October 5, 2021
Thanks for the comment!
Great! Loved the variety, shipping time was not bad either compared to others,
Date of experience: October 1, 2021
Thank you for the feedback and comments, we appreciate it.
Easy to order and they even arrived two days early!
Great price and lots of choices.
Pretty lamp and perfect for a room makeover.
Date of experience: September 10, 2021
Great choices. Can't wait to see my lamps.
Great price and lots of choices.
Date of experience: September 2, 2021
Love this lamp. Easy to use web site. May buy table lamps too.
Found a lamp I like with a reasonable price.
Date of experience: October 4, 2021
Lots of choice, well organized site to filter and find what you're looking for
Unusual options at good price
Unique, met specific measurements we needed
Date of experience: September 9, 2021
Unusual options
Date of experience: September 2, 2021
Helpful online chat. Was able to communicate regarding my needs and color etc.
Used before
Needed new light
Date of experience: October 6, 2021
Thank you for being a repeat customer, we value your business.
Great web site, easy to order, quick delivery, very cute lamps.
Date of experience: October 5, 2021
Thank you for being a first time customer, we appreciate it! Let us know if you have any questions about the designs you ordered.
I received my order within 2 days! It was super fast and easy.
I haven't been able to find these lightbulbs in my local hardware stores so I searched for them online
4W Equivalent Clear 0.35W LED Night Light Bulb Set of 4 for my kid's night light
Date of experience: August 27, 2021
Hi Van - great to hear you got your order already. We do have a huge assortment of bulbs, and we can also track down any hard to find specialty bulbs for you if need be. Thanks for the comments.
Web is very easy to shop and select the right shade.
The right product for me.
It was what I was looking for
Date of experience: August 26, 2021
Hi Larry - glad to hear that our site was easy for you to shop for a new shade. Thank you for the feedback, we appreciate it.
Date of experience: August 19, 2021
Seems to be decent quality lamp that meets my requirements. Speedy delivery.
Selection and easy of shopping/purchase.
Date of experience: October 5, 2021
Appreciate the feedback and comments, thank you!
Great variety, wonderful customer satisfaction! I go to them first when looking for lighting ideas.
They resolved my issue in one phone call! THE BEST!
Date of experience: October 7, 2021
We appreciate the comments and rating, thank you.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Thank you for the feedback. If the design you received was less than perfect please reach out to our customer service team and they can investigate the issue and send you a replacement design if need be.