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Lamps Plus has a rating of 4.7 stars from 1,008 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,336 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
My lamp was online only.the first lamp came broken.i paid for another for the exchange and return.they sent the wrong one. Then I ordered a new one and the lady forgot to press the buy button so I never received the new one. Finally I got to talk to a manager. I have already put in a complaint and Noone contacted me. Horrible! Customer sevice.
Easy process, delivered as promised, excellent quality
Date of experience: October 7, 2021
Easy ordering, timely delivery. We always use lamps plus!
Past experience
New bathroom lighting. Loved the design!
Date of experience: September 12, 2021
Good customer service. Quick delivery. Product was well packaged when arrived.
Good product and selection
Date of experience: September 12, 2021
So nice to actually find a wide variety of lamp shades.
I have shopped in person in your store before.
Date of experience: September 11, 2021
Great ordering process, fast shipping, will order again
Date of experience: September 11, 2021
Easy to find what I needed. Very smooth experience. One suggestion: Accept Apple Pay.
Previous positive experience
Date of experience: September 11, 2021
Easy to find what I needed. Very smooth experience. One suggestion: Accept Apple Pay.
Previous positive experience
Date of experience: September 4, 2021
Shipment promptly received and arrived in excellent condition.
Date of experience: October 8, 2021
Good selection. Lamp pretty, but only came with one light bulb?
My husband made me
Date of experience: October 7, 2021
Thanks for the feedback!
Excellent. Have ordered before and would order again.
Products and availability
Style and price
Date of experience: September 11, 2021
Excellent experience browsing through pages of chandeliers in online catalog.
Lamp Plus offers a wide variety of Urban/Industrial Chandeliers to pick from.
I chose the products purchased because I thought the Industrial chandelier would compliment to room decor.
Date of experience: October 9, 2021
Excellent ordering and easy check out. Outstanding experience.
Have used them before
Date of experience: October 8, 2021
Very easy to find what we wanted and the price was exceptional
Best selection
Date of experience: October 6, 2021
Love a sale! It had me at hello, and the holidays are coming
Date of experience: October 8, 2021
Good overall experience. Many options to select from.
Found what I want/need.
I wanted that style. I wanted a solid, attractive lamp that wasn't too big.
Date of experience: September 13, 2021
Good overall experience. Many options to select from.
Found what I want/need.
Date of experience: September 6, 2021
Great lamp, affordable and arrived when it was supposed to.
Past purchases
Date of experience: September 12, 2021
Always a 5 with lamps plus. I order all my lighting here.
Date of experience: October 11, 2021
Love the search ability and speedy shipping on Lamps Plus!
Found the buffet lamps I wanted.
Date of experience: October 10, 2021
Easy fast and reasonable delivery time for installation
I have bought items from lamps plus before
Date of experience: October 9, 2021
Very happy with the two lamps I ordered and received.
Date of experience: September 13, 2021
Thank you for the comments. We hope that you enjoy your new lamps!
First time ordering. It went very smooth and quick, a lot to choose from.
On line shopping, was looking for other options and values.
Was looking for something different for my son’s bath. Thought this will give off a lot light for him.
Date of experience: August 28, 2021
First time ordering. It went very smooth and quick, a lot to choose from.
On line shopping, was looking for other options and values.
Date of experience: August 21, 2021
Delivered with out a scratch. Thank you very much.
Date of experience: October 10, 2021
Great selection and style. Looking forward to purchase. Thanks!
Date of experience: October 11, 2021
Great product... excellent quality. Fast delivery too.
Date of experience: October 11, 2021
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Thank you for the feedback, please let us know if you need any further assistance with your order.