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Lamps Plus has a rating of 4.7 stars from 1,016 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,342 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.
Online purchase was easy. No issues to search for the type of vanity lights I wanted.
Experience from my local LampsPlus.
Date of experience: December 4, 2024
Pretty positive with good customer service when one of the lights was defective.
They replaced a defective fixture from the original order.
Date of experience: November 19, 2024
Hi Matthew, great to hear that! Thank you for the feedback.
Lamp is as pictured in advertisement. Very happy with the purchase.
To enhance crew space
Date of experience: November 24, 2024
Thank you, we appreciate the feedback and the comments.
Easy selection, fast shipping, good price-good experience.
Date of experience: November 24, 2024
Great to see that you found our site easy to use, thank you.
Decent selection although a tad pricey that's about it. What else can I say?
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Simple and compact lamp design for a tight space.
Date of experience: November 24, 2024
Thank you for the feedback, we appreciate it.
Not installed as light fixtures are for a new home. They do however, look good.
Requested info for different light bulbs for fixture, and they responded within a day or two.
Recommendation from friend.
Style for my new home
Date of experience: November 19, 2024
Thank you, we appreciate the feedback and the comments.
We had no problems with our orders. Everything came in good condition.
Fair pricing
That’s what would work for us
Date of experience: November 16, 2024
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
Installing outdoor lamps above our garage. The order came promptly and well packaged
I liked their selection.
Looked at lots of lamps before deciding on these:measurements, color, quality, weight all made the chose easy.
Date of experience: November 17, 2024
Hello Carol, thank you for the positive feedback!
Great replacement for old fluorescent fixture in laundry room.
Date of experience: October 12, 2024
Thank you for the positive feedback, we appreciate you leaving a review.
Not sure why there were issues with both orders.
Had to request new ones.
Easy site to use
Liked the look
Date of experience: October 5, 2024
Wonderful to hear that, great to see that our site was easy to use.
Bought as new, apparently open-box received. Replaced efficiently.
Great
Past experience and value
Date of experience: September 14, 2024
Great to hear from you, thank you for the visit and responses.
I ordered and received the products in a very timely fashion.
Repeat customer
I had looked for quite awhile and Lamps Plus had exactly what I wanted.
Date of experience: September 12, 2024
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
Lamp arrived quickly. Easy to assemble and I am happy with the purchase.
Browsing I liked the looks of it
And it was a fair price
Date of experience: September 16, 2024
Thank you for the great feedback, we hope you enjoy your purchase.
Fast, efficient and professional delivery service of an excellent product
Product available
Product design
Date of experience: September 28, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Shades were perfect! Packed well. I will shop with LampsPlus again!
Date of experience: October 3, 2024
Wonderful to hear that, thank you for the comments and feedback, we appreciate it.
Looks just like the picture. Delivered as promised maybe faster.
Liked all the choices.
Great transitional look.
Date of experience: November 4, 2024
Thank you, great to see that, we hope to see you visit with us again soon!
Good easy to.order was delivered on time and nothing was broken
Variety different items
Date of experience: September 5, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
The fan arrived quickly and undamaged. It was easy to install.
For the looks of the fan, but the fan moves air very well. The light does flicker from time to time and for the price, should have had color switching and better dimming capabilities.
Date of experience: September 9, 2024
Glad to hear your fan was easy to install!
The product has always been good as well as the price. I will continue to use your company.
Always satisfied.
Style, color and price.
Date of experience: August 25, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Very easy shopping experience. Saw it, liked it, bought it! It was at my door in a few days.
Found exactly what I was looking or and it matched my decor.
Was looking for a floor lamp and it was what I was looking for.
Date of experience: August 27, 2024
Glad to see you had a positive shopping experience! We hope you love your purchase.
I researched and thought I'd finally found a company whose products were NOT made in China. Possini site said their products are made in Italy so I was excited to proceed with my order to furnish lighting for our new house with as many Possini products as I could. But much to my disappointment every single box came with a MADE IN CHINA stamp across it. I'd put so much time and effort into selecting these fixtures that I just couldn't bring myself to return them. I do like them but am disappointed I was mislead about their country of origin.
They had the largest selection with the most user friendly website.
I'm furnishing our new home and wanted products NOT made in China, but I was mislead, not so much by Lamps Plus but by Possini's online bio. Site. Which said they make their products in Italy.
Date of experience: June 26, 2024
Hello Cindy,
We apologize that you were misled. Could you please email us the site you saw that had the incorrect information? We will get this corrected for future shoppers. We can be contacted at community@lampsplus.com. We hope you still enjoy your products and continue to shop with us again!
No complaints. Everything was easy and smooth. Thank you!
Price, product and convenience
The lamp shades were the perfect size and color.
Date of experience: August 28, 2024
Hello, thank you for the reply, wonderful to hear from you and get your feedback.
Great customer service help me find missing parts on my fan by sending me a receiver and remote.
Great customer support and service and sending me the missing item s on the fan and replacing another fan being defected thank you for your great service.
Love your great prices nice quality fans and lamps
The fan works great blows airflow good
Date of experience: August 5, 2024
Hello Norma, thank you for the feedback and we are happy to hear that your fan is now working!
I was very impressed with how quickly I got my item. Faster than Amazon!
I never would have thought of Lamps Plus when looking for an outdoor gnome statue for my daughter's birthday. An ad happened o come up on my sidebar saying it was on sale.
I was specifically looking for it. The quality looked as good as the other sites I visited; and it was on sale.
Date of experience: August 19, 2024
Great to hear that, we hope you like your gnome!
Liked product selection and found one that works good with other items in my home
Past purchases fit my needs
Stylish options
Date of experience: August 27, 2024
Thank you for being a returning customer! We are glad to see you shopping with us again.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Thank you, great to see that, we hope to see you visit with us again soon!