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Lamps Plus has a rating of 4.7 stars from 1,016 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,342 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.
I needed new lamp shades because our moving company broke all of them
They had what i needed
Good quality
Date of experience: August 26, 2024
Purchased the fan and delivery was on time and it works...
Your ad popped up...
Price was higher but we needed it...
Date of experience: August 22, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Great selection of lights. Easy check out and great service when a glass arrived broken.
Date of experience: August 25, 2024
Thank you for the feedback, we appreciate it.
I was hoping this lamp would meet my needs but I did not get the illumination needed so I returned it. The lampshade is darker that what is shown on the website so unless I purchased a more translucent shade, this one would not do for my purposes. The return was simple and the refund was quickly made.
The company was very easy to work with and I would recommend Lamps Plus to anyone.
Date of experience: June 3, 2024
Thank you for the feedback, Norma! We hope you shop with us again soon.
Purchased four Hinkley Rook 12" outdoor LED wall lights@ $219 each. Arrived in a timely manner and installed immediately. Look absolutely great! Over the Memorial Day weekend, I noticed, they were on sale for $43 less each. I online chatted and received a $175 credit after providing my order number. No question! I love the lights even more.
Date of experience: May 30, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Lamps Plus has been an invaluable resource in choosing important things for our new home. We needed a bedroom sconce, hall ceiling light, kitchen chandelier and pendant -- and more -- and Lamps Plus has been a wonderful online resource to make our new home really feel like home. Everything we ordered more than met our expectations.
Date of experience: June 7, 2024
Glad you enjoyed your shopping experience!
I ordered a lamp for my home office. The first time I ordered the lamp, I inadvertently kept the shipping address as my old address in Wash. State and I now live in Florida. By time I realized this, it was too late (only by about 12 hours) but I called Customer Service and they were unable to stop it BUT I did get a rapid refund. I ordered the lamp again and got it rapidly in Florida. Their customer service and shipping is excellent. The lamp is a little darker than depicted in their photograph but still lovely and I am very happy. I have bought multiple lamps from them in the past and have never been disappointed. At one point I had to return one because once installed, it was too small but again, they were great at refunding me the money. Their customer service is exemplary.
Date of experience: June 4, 2024
We love to hear that you enjoyed your experience, thank you for the feedback!
The store is always well appointed and inspiring. Associates and managers are pleasant and the website is inspiring!
Helpful when answering my design and installation questions.
The presentation decor and in store shopping experience is ritzy and has interiors forward design.
Glamorous addition to a newly remodeled entry.
Date of experience: July 17, 2024
Wonderful to see you had a great visit with us, thank you for the comments.
Date of experience: June 14, 2024
Order included ten ceiling fixtures, lamps and switches - and not only was everything exactly as described, the order was filled completely and shipped promptly. Thanks, LampsPlus, for another flawless transaction!
Date of experience: June 3, 2024
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
We ordered new outdoor light fixtures. They arrived quickly, packaged carefully. Everything arrived in perfect condition.
Good choices online and specific ordering information made it easy. We used Lamps Plus years ago too!
Unique look and good quality.
Date of experience: July 9, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Every part of my experience was great. Fast delivery, nothing damaged.
Had to return parts I ordered that were wrong size and reorder. Representative was very helpful and processes request very quickly.
Variety and styles available.
Date of experience: August 13, 2024
Wonderful to see you had a great visit with us, thank you for the comments.
Great selection and ease of ordering and product arrived on time.
Possini Euro pendant
Date of experience: December 5, 2024
Thank you, great to see that, we hope to see you visit with us again soon!
Very easy shopping and great selections of lamp post lights. Quality and style are great
Found the style light we were looking for!
Date of experience: September 19, 2024
Great to see that you found our site easy to use, thank you.
Nice stuff great prices.easy to order. Great selection of lamps.
Easy to order
Date of experience: August 30, 2024
Great to see that you found our site easy to use, thank you.
Excellent selection of goods, with excellent online purchasing. Very pleased.
Your selection.
Date of experience: August 13, 2024
Great to hear from you, thank you for the visit and responses.
Ordering was easy and delivery was quick. The catalog is easy to review.
Convenience
Date of experience: December 5, 2024
Glad to hear the site was easy to use!
Your website is easy to use and your selection is extensive.
I am a repeat customer, and I need some new lampshades!
Date of experience: September 1, 2024
Thank you for the great feedback, we hope you enjoy your purchase.
Enjoyed looking at the options and finding the price point I needed for the light fixtures!
Their ad popped up on Facebook. I’m glad it did!
Date of experience: September 24, 2024
Great to hear from you, thank you for the visit and responses.
Purchased 2 prior. Wanted same for new home. Quick easy find.
Date of experience: December 14, 2024
Wonderful to hear that, great to see that our site was easy to use.
Love the transitional lamp! Fits with original decor but a bit larger.
Held my online order while I shopped around.
Date of experience: December 18, 2024
We appreciate the feedback, thanks so much!
Found exactly what I was looking for to replace old lamps outside the garage.
Great selection and have purchased from before
Date of experience: December 12, 2024
Wonderful to hear that, thank you for being a returning customer!
Had what I wanted with free shipping and convenient online shopping experience.
You had what I wanted and free shipping too.
Date of experience: October 23, 2024
Thank you for the positive feedback!
Great selection, high quality at reasonable prices. Packed expertly, no damage.
Date of experience: October 18, 2024
Thank you for the feedback!
Loved the selection of products, reasonable prices and good quality
Date of experience: September 11, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Thank you, we appreciate hearing that, great to hear that our site was easy to use.