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Lamps Plus has a rating of 4.7 stars from 1,016 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,342 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.
Purchased 4 outdoor lights. Price was right. Speedy delivery.
Been purchasing from Lamps Plus for over 20 years. Always easy to order and great customer service.
Date of experience: August 20, 2024
Really like the under counter lights, but took about 3 weeks to arrive.
They had what I wanted.
Date of experience: August 13, 2024
Glad to hear the website was easy to use!
We accidently ordered 2 lamps, and tried to cancel one, but were unable, Very annoying
Date of experience: October 4, 2024
Wonderful to hear that, great to see that our site was easy to use.
Easy checkout. Finally found a mirror to go with bathroom fixtures we liked
Have used before has good products others don’t
Date of experience: October 22, 2024
Thank you for being a returning customer, we appreciate it.
It was a positive experience and the lamps exceeded my expectations.
Endless selections.
Date of experience: October 6, 2024
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Thank you for making my lamp purchase a quick and agreeable experience. One suggestion: more table lamps in the $50 - 100 range, single lamps (not two-lamp sets).
I got online and looked under 'lamps'!
Date of experience: June 11, 2024
Great ceiling fans with LED Lights: stylish, quiet,effective. We love the choice of 3 light colors and the multiple fan speeds. They were easy to install; the remote control is simple to operate; and the fan updates the look of our room. And…the price was great for the quality of the fan. We recommend.
Date of experience: June 3, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Prompt shipping. Excellent packing. Nothing broken. Direct one-for-one replacement. Amazed the electrician that it was the exact same fixture available to replace18 year old units.
Had the exact item I needed.
Original failed unit could not be repaired.
Date of experience: June 15, 2024
Thank you for the feedback, we appreciate you taking the time to leave us a review.
Easy ordering and quick delivery
Free shipping
Lovely product
Word of mouth recommendation
Lights for kitchen remodel
Date of experience: August 5, 2024
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
I purchased two lamp shades for my brass lamps that I have had since the early 80s. I cleaned the brass and put the new lamp shades on and they are perfect. I definitely saved myself a few hundred dollars this way.
Lamps plus packed them perfect so they wouldn't get damaged and shipped fast. Very happy with the service
Date of experience: June 3, 2024
Great to hear that, we hope you shop with us again soon.
Successful shopping experience - Thank you! Easy to order, and arrived in a timely manner.
I've been happy with previous lighting purchased through Lamps Plus. Quality lighting products!
Date of experience: August 3, 2024
We appreciate your business and hope you visit our site again!
Easy experience! Easy to choose the product and delivery was prompt
Found what I liked.
Date of experience: August 2, 2024
Great to hear from you, thank you for the visit and responses.
My sconses did not arrive together and I had to cancel my electrician as a result. Otherwise, other experiences with lamps plus have been good. The customer service rep I spoke to was excellent. Unfortunately, she couldn't get through to the mfg and I had to order a replacement piece through Amazon who delivered the product on time.
Date of experience: June 3, 2024
Thank you for providing feedback about your experience, we hope that you are happy with your purchase and ask that your each out to us if you have any questions or concerns.
It was very quick and easy to place this order. I've ordered several items from this online site. It was easy and everything went smooth. I'm very satisfied with the service I received.
I have purchased from this online site before and was pleased with the item I received.
Date of experience: June 16, 2024
Quick an easy. Lot's of options. Will be back to purchase additional lighting for our new home.
Date of experience: July 29, 2024
Great to see that you found our site easy to use, thank you.
When I had a question about this lamp a couple of weeks ago, someone responded very quickly with an answer. The Associate helped me with trying to find which LED bulb would fit the lamp. She was very helpful and we finally figured it out!
I've purchased things from lamps plus in the past and have been very happy witht the purchases!
Date of experience: May 18, 2024
Customer service was fabulous because I had to exchange one of the chandeliers I purchased. Then I had to call to determine the number of bulbs I needed since the shipment was arriving today. Your people were professional, courteous and extremely helpful!
Date of experience: May 28, 2024
Thank you for the positive feedback! We hope you shop with us again soon.
I have been watching this lamp for a while & it has gone from $350 to over $500 & now it is on sale.
I have been watching this lamp for a while & I see it is on sale
Date of experience: June 26, 2024
Best customer service experience in years. Great job all parties 100% across the board, more companies should follow your model. You turned a concern into a win, thanks again!
Date of experience: June 5, 2024
We appreciate your business and hope you visit our site again!
The metalwork of the drum shade was twisted and not perfectly square. I am a bit disappointed considering the price. If I had bought this at a big box store, I would have returned.
Date of experience: June 10, 2024
We apologize that you were not completely satisfied with your purchase. Please reach out to us if you need assistance.
I was looking for this particular, had to find LShade and you didn't have a dusty blue color and I didn't want to go with white so the only choice was the "muted teal" color that turned out to be a little too green for my light blue walls. But they are darkish and don't stand out so I kept them. Plus I put those light bulbs in them that rotate colors. There is a blue setting that goes nice with the shades. If I just want "light" to read, it goes to white as well.
American Express had a special "buy from LP" deal
I needed those type of lampshades for years and could not find them. I guess I should have just gotten white. My fault..
Date of experience: May 22, 2024
Thank you for the great feedback, we hope you enjoy your purchase.
Very pleased the lamp was at my door a few days after I ordered
Had many choices
Date of experience: July 24, 2024
Thank you, we appreciate the feedback and the comments.
It was quick and easy. The order was shipped in a timely manner.
The summer sale
Date of experience: July 22, 2024
Wonderful to hear that, great to see that our site was easy to use.
The lamp is beautiful! It was packed very well and the shipping was super fast!
I googled the type of lamp I was interested in and Lamps Plus came up. Actually, this was my second order. They have really great choices and prices!
They were exactly what I was looking for!
Date of experience: July 23, 2024
Wonderful to see you had a great visit with us, thank you for the comments.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Great to see that you found our site easy to use, thank you.