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Lamps Plus has a rating of 4.7 stars from 1,016 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,342 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.
Great experience. Goes great with everything in the bedroom.
Like this lamp
Date of experience: June 28, 2024
I love my floor lamp but we put the lamp together and made the mistake of throwing the box away. The lamp doesn't work right it flickers all the time. I knew because we threw the box out you guys wouldn't exchange the lamp for us. Love the style but very disappointed in the lamp.
Supposed to have quality priducts
Thought it would be a quality lamp.
Date of experience: May 6, 2024
Love the style and size of the lamps. However, the color is much darker than the picture that is featured,
Nice selection
Date of experience: June 9, 2024
Hello, please email us at comunity@lampsplus.com with further details so we can have this corrected.
Very nice lamps for my bedroom. Would recommend them. They create a comfortable atmosphere.
Date of experience: June 27, 2024
Thank you for the feedback, we appreciate you shopping with us!
Great service, online order, on time delivery, with lots of referral
Date of experience: June 26, 2024
We ordered 3 outdoor lights from Lamps Plus. They came. They were exactly as we expected. They look great for our home. Upon installation we realized that one of the lamps did not have the special screws needed for installation. I contacted Lamps Plus and they sent out a replacement immediately. This one had the screws and we could finish the project successfully with minimal delay.
We received a lamp without all of the necessary parts. The rep sent us a new lamp right away.
Perfect for our needs
Date of experience: April 26, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
I purchased three fans and then went to your store to purchase a down rod. I was told that there was not one in stock, but I could pay $20.00 and expedite one for next day delivery. Since my electrician needed it, I paid the fee. I received my order not the next day, but three days later and then had to pay the electrician for another trip. I have been your customer for many years, but no longer. I hope that $20.00 was worth it to you.
I have bought fans, lights, and accessories from you for at least twenty years.
Date of experience: April 28, 2024
We’re very sorry for the delay in receiving your order. We reviewed this further and issued a full refund on the expedited shipping charge. If you have any questions, please feel free to contact us.
We Very satisfied with your quality and service! Thank You! I highly recommend!
Purchased before
Date of experience: June 26, 2024
The fixture appears to be made well and looks stunning! I am so glad I bought it.
You have a wonderful selection of lighting fixtures.
The Tiffany stained glass design of the shade goes beautifully with my kitchen wallpaper. The fixture hangs down between two skylights and brings much needed light to the room while enhancing the kitchen's appearance.
Date of experience: June 17, 2024
Wonderful to see you had a great visit with us, thank you for the comments.
Was looking for a sensor touch lamp hard to find, found it here
Date of experience: June 25, 2024
Website is easy to navigate and find what you are looking for and compare items and cost.
Found the product that we were looking for on this site.
Found the product that we were looking for on this site.
Date of experience: June 23, 2024
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Ordering was very easy and delivery was faster than I expected. The new lamps really make the living room now!
Date of experience: June 3, 2024
We're happy to hear that! Thanks for the feedback.
We love our new lamp. It was easy to assemble and it gives a beautiful light and appearance to our home.
Date of experience: June 4, 2024
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
I ordered two sets of shades knowing one may work better than the other. The return of the set I did not keep was seamless.
Date of experience: June 3, 2024
We are so happy to hear that, thank you for the feedback!
Date of experience: June 21, 2024
Thank you, we appreciate the feedback and the comments.
I was looking to replace a lampshade to match a certain color on a very special brass floor lamp I have. I had been looking for quite some time. I was so pleased when I discovered Lamps Plus with their many selections. I ordered and my shade came packaged so carefully, the size and color were perfect and customer service very personal.This is a wonderful company.
I studied many until I found what I wanted.
Date of experience: April 19, 2024
Thank you for the feedback! We appreciate you taking the time to leave us a positive review.
I searched for affordable pairs of lamps and came across LampsPlus. They had nice looking lamps at very good prices. Ordering was easy and delivery was quick. No issues with any part of the order or the lamps.
Selection and price.
Design and price
Date of experience: April 20, 2024
Wonderful to see you had a great visit with us, thank you for the comments.
We had bought 3 outside lamps for our new home 4 years ago and never bothered to change the lamp on the side of the house because it was hard to see from the street. It recently failed so we checked back with you and found you still carried the exact same fixture. Thank you!
Past experience.
Quality and choices.
Date of experience: April 16, 2024
Wonderful to see you had a great visit with us, thank you for the comments.
I have ordered in the past from lamps Plus and continue to use their site.
Date of experience: June 18, 2024
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
Ordered and received outdoor lighting. Each piece is well made, beautiful, was easy to install and looks fabulous! Highly recommend.
Great selection and pricing.
Had exactly what I was looking for and the prices were fantastic.
Date of experience: May 19, 2024
Thank you so much for the positive feedback!
I needed a lampshade that was an odd size and I found one on your site. Price was reasonable and delivery was faster than expected.
Past purchases were good and they had what I needed.
Size, quality and good price
Date of experience: May 26, 2024
So glad to hear that, thank you for the feedback!
Great website very easy to navigate and ordering was a breeze
Good inventory at a great price.
Date of experience: June 15, 2024
Easy ordering and prompt delivery. Special attention in packaging lamps for delivery.
Beautiful lamps and great prices!
Perfect size and fits my decor beautifully!
Date of experience: June 9, 2024
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
We’re very sorry to hear you’re having trouble with your beautiful floor lamp. Our tech support team is happy to reach out and assist with troubleshooting and finding a solution. We will contact you shortly with more information.