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    Lamps Plus

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Lamps Plus

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Overview

Lamps Plus has a rating of 4.7 stars from 1,009 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.

  • Service
    152
  • Quality
    880

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 94.6%
Positive
347
Neutral
11
Negative
9
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19,337 reviews

28
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How would you rate Lamps Plus?
Top Positive Review

“Bathroom Remodel”

Tony B.
11/18/24

It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.

Date of experience: 12/20/24
See positive reviews
Top Critical Review

“Disappointed in lamp choice”

Caprice D.
11/15/24

I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.

Date of experience: 11/15/24
See critical reviews

Reviews (1,009)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (99) lamp shades (34) light fixtures (41)
Thumbnail of user teresal472
Florida
1 review
0 helpful votes
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September 7th, 2021
Verified purchase
• Updated review

Nice selections. Easy transactions. Timely delivery. Lamp is as described. Responsive customer service.

Knowledgeable and timely with reply

Reason I chose this business:

The selection

Reason I chose this product:

The style and size

Service
Quality

Date of experience: September 7, 2021

Nice selections
August 30th, 2021
Verified site experience
• Previous review

Nice selections. Easy transactions

Reason I chose this business:

The selection

Date of experience: August 30, 2021

Thumbnail of user joanned338
California
1 review
0 helpful votes
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September 25th, 2021
Verified purchase

LampsPlus has unique, high-quality lighting and decor. I found the perfect lamp at a great price. Shipped fast, too!

Reason I chose this business:

Unique decor and good prices.

Reason I chose this product:

The lamp added the perfect touch to my boho-style home office.

Quality

Date of experience: September 25, 2021

Thumbnail of user keithb816
California
1 review
0 helpful votes
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October 8th, 2021
Verified purchase
• Updated review

Expired coupons, and then only up to $15 off $50 (30%) - what about the folks spending $300+ on their first order? Should have been $100

Quality

Date of experience: September 8, 2021

Thumbnail of user anik10
Ani K. – Lamps Plus Rep

Hello - We are sorry to hear that your items did not arrive as expected. If you wish to send the items back, please contact us directly and we will be more than happy to assist you in setting up the return for a refund. For our items they are prices as such as we try to get you the lowest prices around and for the code that we offer the $15 off $50 or more is the only one offered at this time. We do also have our price match program that allows you to submit a possible price match found within 60 days of your purchase. We do apologize fro any inconvenience and should you have any further questions, please feel free to contact us any time, we are happy to assist.

Expired coupons, and then only up to $15 off $50 (30%)
September 30th, 2021
Verified site experience
• Previous review

Expired coupons, and then only up to $15 off $50 (30%) - what about the folks spending $300+ on their first order? Should have been $100

Date of experience: August 31, 2021

Thumbnail of user dannisep
Oklahoma
1 review
0 helpful votes
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September 10th, 2021
Verified purchase

Love the 2 lamps for our living room. They were very well packed with no damage in shipping. Arrived quickly.

Reason I chose this business:

Have shopped with LampsPlus in the past. Always a good experience.

Quality

Date of experience: September 10, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Thank you for your repeat business, we appreciate it!

Thumbnail of user johng4183
Florida
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

We've bought several lamps over the years from LampsPlus. Quality has always been good and delivery was on time.

Reason I chose this business:

Past experiance.

Reason I chose this product:

Ceiling lamp

Quality

Date of experience: October 4, 2021

Thumbnail of user debrah156
Pennsylvania
2 reviews
0 helpful votes
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October 4th, 2021
Verified purchase

Lamps plus carries unique items that I've not found elsewhere. Really love the oversized metal wall sculpture - classy and modern

Reason I chose this business:

Unique itens

Reason I chose this product:

Champagne gold sculpture - organic looking

Quality

Date of experience: October 4, 2021

Thumbnail of user tinam1003
Ohio
2 reviews
0 helpful votes
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August 28th, 2021
Verified purchase
• Updated review

Always a great selection, with lots of filters and options for searching. Found the item that fit our needs perfectly.

Reason I chose this business:

The web page has more searching, filter options that other sites.

Reason I chose this product:

It matched the theme of the room.

Quality

Date of experience: August 28, 2021

Lots of variety
August 20th, 2021
Verified site experience
• Previous review

Date of experience: August 20, 2021

Thumbnail of user lisal2274
Florida
1 review
0 helpful votes
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October 11th, 2021
Verified purchase

Good. Reviewed offerings of mirrors online seeking one that had the correct style, dimensions, finish and was sturdy enough.

Reason I chose this business:

Good products, variety, and price point

Reason I chose this product:

It had all the features I was seeking.

Quality

Date of experience: October 11, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Thanks for the feedback and your comments, we appreciate it.

Thumbnail of user markm3536
Wisconsin
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

I was looking for wooden lamps on line, and most of the ones I saw were around $100, or more. I was happy when I found one I liked on LampsPlus.

Reason I chose this business:

The lamp was in my price range. I'm a little skeptical about buying opening box, but I really didn't want to spend over $80 since I'm in a one bedroom apartment.

Quality

Date of experience: September 23, 2021

Thumbnail of user garyc1218
New Mexico
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Ordered over phone, the lady helping me was very professional. The delivery was great, I couldn't ask for more.

Reason I chose this business:

Always good selection.

Reason I chose this product:

Great price.

Quality

Date of experience: August 30, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Thank you for the review, we appreciate it.

Thumbnail of user debd185
Washington
1 review
0 helpful votes
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September 6th, 2021
Verified purchase

We ordered two recliners and they were delivered quickly and easy to set up. They look perfect and are super comfortable.

Reason I chose this business:

Had what we wanted at a great price.

Reason I chose this product:

Love the style and color of material.

Quality

Date of experience: September 6, 2021

Thumbnail of user ellena36
Maine
1 review
1 helpful vote
  • Send Message
August 11th, 2017
Verified purchase

It is always a pleasure talking with Victoria Vannoy. Victoria always has a smile in her voice and she is very knowledgeable too.

Date of experience: August 11, 2017

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Hi Ellen - we appreciate that, thanks for the response!

Thumbnail of user stephenl973
Oregon
3 reviews
1 helpful vote
  • Send Message
September 5th, 2021
Verified purchase

This was our 3rd order. No issues at all. Products as advertised… just wish they were made in the USA!

Reason I chose this business:

Previous experiences

Reason I chose this product:

Trusted that if they didn’t look or work as advertised that they could be returned.

Quality

Date of experience: September 5, 2021

Thumbnail of user teresah645
Tennessee
1 review
0 helpful votes
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October 6th, 2021
Verified purchase

Ordered 2 of same pendant lights. One light delivered early and 2nd I had to call. Neither arrived when specified.

She was short and came across irritated by my call. I was just grateful for a live person to answer the call and question.

Reason I chose this business:

Past experience.

Reason I chose this product:

Unique style and availability of product

Service
Quality

Date of experience: October 6, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Hi - we do apologize for the delay in shipping and for the conversation you had with our customer service team. If you still have questions or need help with your order, please reach out to us and we can assist you, or you can send an email to Community@LampsPlus.com and we will make sure it gets answered. Thank you for the comments.

Thumbnail of user robertl2715
Michigan
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

I have purchased several items from Lamps Plus and have always had prompt delivery and great customer service when I have questions.

Reason I chose this business:

I like their assortment of products.

Reason I chose this product:

Good design.

Service
Quality

Date of experience: September 8, 2021

Thumbnail of user deev48
California
3 reviews
0 helpful votes
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September 26th, 2021
Verified purchase

Love the modern style and the nightlight! Blends well with my recliner loveseat and separate recliner.

Reason I chose this business:

Previous customer

Reason I chose this product:

Style and appearance.

Quality

Date of experience: September 26, 2021

Thumbnail of user prudenceb12
Vermont
3 reviews
0 helpful votes
  • Send Message
September 7th, 2021
Verified purchase
• Updated review

Found what I wanted quickly. Not happy with the size, but I'm going to try to make it work.

Reason I chose this business:

Less expensive than Pottery Barn

Reason I chose this product:

Didn't want to break the drywall to have a sconce.

Quality

Date of experience: September 7, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Hi - thank you for the comments. If you need help with what you ordered just let us know.

Found what I wanted and Boom!
August 31st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Less expensive than Pottery Barn

Date of experience: August 31, 2021

Thumbnail of user maureend239
New Jersey
1 review
0 helpful votes
  • Send Message
October 24th, 2021
Verified purchase

I love my Standing lamp and it fits im well with my decor however I need to no where do zi get the bulbs for the lamp I need four of them

Reason I chose this business:

I found them online and liked what they had to offer

Reason I chose this product:

I went into Home Depot and they forwarded it to Lamps plus and I am very pleased

Quality

Date of experience: October 24, 2021

Thumbnail of user deeannap3
Illinois
1 review
1 helpful vote
  • Send Message
August 31st, 2021
Verified purchase
• Updated review

So many options with the ability to sort based on needs and wants makes shopping so much easier!

Reason I chose this business:

I've purchased a number of items previously and have always been happy with the quality.

Quality

Date of experience: August 31, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Hi - thank you for the feedback and input, we appreciate it.

So many options with the ability to sort based on needs...
August 24th, 2021
Verified site experience
• Previous review

So many options with the ability to sort based on needs and wants makes shopping so much easier!

Reason I chose this business:

I've purchased a number of items previously and have always been happy with the quality.

Date of experience: August 24, 2021

Thumbnail of user charissemb
Michigan
4 reviews
5 helpful votes
  • Send Message
October 11th, 2021
Verified purchase

As a rental property owner and manager, I purchase light fixtures from LampsPlus pretty often and to date I have not had a bad experience.

Reason I chose this business:

Low price of light fixture.

Quality

Date of experience: October 11, 2021

Thumbnail of user marthar735
Mexico
1 review
0 helpful votes
  • Send Message
October 16th, 2021
Verified purchase

I order items delivered to the store, and it is a great way for me to shop

Reason I chose this product:

Remodeling house

Quality

Date of experience: October 16, 2021

Thumbnail of user karenp1176
Virginia
3 reviews
0 helpful votes
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October 19th, 2021
Verified purchase

I saw this lamp elsewhere for much more money. Thanks for having it at a reasonable price.

Reason I chose this business:

Best pricing

Quality

Date of experience: October 19, 2021

Thumbnail of user terrir237
California
1 review
0 helpful votes
  • Send Message
September 23rd, 2021
Verified purchase

I found my sconce in the open box section and was able to order the last one!

Reason I chose this business:

Great selection!

Quality

Date of experience: September 23, 2021

Thumbnail of user nikkis273
Virginia
1 review
0 helpful votes
  • Send Message
October 22nd, 2021
Verified purchase

Very easy to shop on the website! So many choices - really enjoy the large amount of items!

Reason I chose this business:

I have shopped many times on this website and always find what I need.

Reason I chose this product:

Just what I was looking for!

Quality

Date of experience: October 22, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Glad to see you had a great experience on our site, thank you for the comments!

Thumbnail of user jamesg2869
Colorado
5 reviews
0 helpful votes
  • Send Message
September 11th, 2021
Verified purchase
• Updated review

No problems so far. I have another item in transit to me and have been tracking it.

Reason I chose this business:

Liked the lamp over all look.

Quality

Date of experience: September 11, 2021

Some what cumbersome however over rideable
October 3rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Liked the lamp over all look.

Date of experience: September 3, 2021

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From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.

Business History

Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.

Company Representative

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Ratings A.
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