• Bookmark

    Lamps Plus

2024 SITEJABBER AWARD

Lamps Plus

Write a Review

Overview

Lamps Plus has a rating of 4.7 stars from 1,009 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.

  • Service
    152
  • Quality
    880

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 94.6%
Positive
347
Neutral
11
Negative
9
View ratings trends

Instant Feedback

19,337 reviews

28
See all photos
How would you rate Lamps Plus?
Top Positive Review

“Bathroom Remodel”

Tony B.
11/18/24

It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.

Date of experience: 12/20/24
See positive reviews
Top Critical Review

“Disappointed in lamp choice”

Caprice D.
11/15/24

I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.

Date of experience: 11/15/24
See critical reviews

Reviews (1,009)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (99) lamp shades (34) light fixtures (41)
Thumbnail of user carold1193
Colorado
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase

Mirror was as described. It was packaged to prevent damage and I am pleased with my purchase.

Reason I chose this business:

Couldn't find this particular mirror anywhere else.

Reason I chose this product:

Design and color

Quality

Date of experience: September 13, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Enjoy your new mirror and thank you for the input.

Thumbnail of user suzannem673
Nevada
2 reviews
0 helpful votes
  • Send Message
October 11th, 2021
Verified purchase

Very easy shopping, I have been working on my cart for weeks and finally settled on products

Reason I chose this business:

Designer suggested it

Quality

Date of experience: October 11, 2021

Thumbnail of user terryj528
South Carolina
1 review
0 helpful votes
  • Send Message
September 4th, 2021
Verified purchase

Always wanted a polished brass lamp with a black shade. So classy. Really enjoying my purchase

Quality

Date of experience: September 4, 2021

Thumbnail of user gregoryi54
Virginia
1 review
0 helpful votes
  • Send Message
September 23rd, 2021
Verified purchase

So far so good

Shades arrived quickly and were all protected in their box

Quality product

Reason I chose this business:

Had the shade i wanted

Service
Quality

Date of experience: September 23, 2021

Thumbnail of user glenedam
Delaware
1 review
0 helpful votes
  • Send Message
September 25th, 2021
Verified purchase

My first experience was beautiful; everything was delivered intact and as expected. I will be back

Quality

Date of experience: September 25, 2021

Thumbnail of user roseb439
California
1 review
0 helpful votes
  • Send Message
October 1st, 2021
Verified purchase

Good product description. The website is easy to use. The products were beautiful and well priced.

Quality

Date of experience: October 1, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Thank you for saying so, we appreciate your feedback!

Thumbnail of user joannef232
New York
1 review
0 helpful votes
  • Send Message
October 15th, 2021
Verified purchase

The customer service person was excellent and really helped me to select the right one.

excellent

Reason I chose this business:

Nice and easy and good website.

Reason I chose this product:

For light and decoration.

Service
Quality

Date of experience: October 15, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Hi - thank you for the comments. If you need any further assistance from us just reach out to our customer service team and they can help you out.

Thumbnail of user nancyannc
California
2 reviews
1 helpful vote
  • Send Message
September 30th, 2019
Verified purchase

Love my experience and products from Lamps Plus. Good price point latest styles and quality...

Date of experience: September 30, 2019

Thumbnail of user natalyab23
Wisconsin
1 review
0 helpful votes
  • Send Message
October 10th, 2021
Verified purchase

These lamps are great! Shipping was fast and the lamps throw off so much light!

Reason I chose this business:

Only place we could find the lamps we liked.

Reason I chose this product:

Great lamps that look good in our living room.

Quality

Date of experience: October 10, 2021

Thumbnail of user cindye205
California
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase
• Updated review

Always easy to shop online. Keep in mind that Lamps Plus has more than Lamps!

Reason I chose this business:

Saw this in a catalog mailer

Reason I chose this product:

It was what I was looking for.

Quality

Date of experience: September 13, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Hi - we do have more than lamps, thank you for mentioning that!

Always easy to shop online
September 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Saw this in a catalog mailer

Date of experience: September 6, 2021

Thumbnail of user patp298
Montana
1 review
0 helpful votes
  • Send Message
October 17th, 2021
Verified purchase

LOOKING AT PRODUCT WAS EASY, AS WAS ORDERING ON LINE AND, OF COURSE, THE FOLLOW UP ON MY EXPERIENCE. THANK YOU.

Reason I chose this business:

AVAILABLE OPTIONS

Reason I chose this product:

BEST FIT THE GOAL OF WHAT WE WERE LOOKING FOR IN HANGING PENDANTS

Quality

Date of experience: October 17, 2021

Thumbnail of user craigw556
California
1 review
0 helpful votes
  • Send Message
September 26th, 2021
Verified purchase

Love the set of the climbing bear lamps, great quality, beautiful lamp shade, USB ports are a plus!

Reason I chose this business:

Finally found the lamps I have been looking for

Reason I chose this product:

Been looking for lamps like this, had great reviews

Quality

Date of experience: September 26, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

These are charming lamps, thanks for the feedback and rating!

Thumbnail of user patriciaa1491
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase

Had the style I wanted at a reasonable price. Delivery was fast. Good site to use and easy to use.

Reason I chose this business:

Had the style lampshade I wanted similar to the ones I now have.

Quality

Date of experience: September 13, 2021

Thumbnail of user darleneg201
California
2 reviews
0 helpful votes
  • Send Message
October 28th, 2021
Verified purchase

Items came on time. And I loved the quality. The prices were also good.

Quality

Date of experience: October 28, 2021

Thumbnail of user davidt2302
Montana
2 reviews
0 helpful votes
  • Send Message
September 17th, 2021
Verified purchase

Site was easy to use and order was completed in just a few minutes

Reason I chose this business:

Products filled our requirements

Quality

Date of experience: September 17, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Wonderful to hear, thank you for the input.

Thumbnail of user dianneb252
Florida
1 review
0 helpful votes
  • Send Message
September 4th, 2021
Verified purchase

Super fast delivery and the lamp we bought is beautiful and very good quality.

Reason I chose this business:

Got a flyer in the mail and liked what we saw.

Reason I chose this product:

Perfect item to meet the need we had.

Quality

Date of experience: September 4, 2021

Thumbnail of user barbaray504
Florida
1 review
0 helpful votes
  • Send Message
October 25th, 2021
Verified purchase

The new lights have enhanced the look of our dining room and foyer tremendously.

Quality

Date of experience: October 25, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

New lighting without a doubt is the best way to refresh a room with new style. Hope you enjoy your purchases, and thank you for the comments!

Thumbnail of user angelikap12
Florida
2 reviews
0 helpful votes
  • Send Message
September 27th, 2021
Verified purchase

Love everything about your website! Great items, great prices and it ships quickly too!

Reason I chose this business:

Style, price, smooth shipping

Quality

Date of experience: September 27, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Thank you, we value your input and rating, hope you will visit us again soon.

Thumbnail of user chynaf1
New Mexico
1 review
0 helpful votes
  • Send Message
October 4th, 2021
Verified purchase

Awesome products great prices and easy check out I will refer family and friends

Reason I chose this business:

Beautiful selection

Quality

Date of experience: October 4, 2021

Thumbnail of user dawnv95
Texas
1 review
0 helpful votes
  • Send Message
October 4th, 2021
Verified purchase

Ordering lampshades was very easy. The hardest part was choosing which shade to order.

Reason I chose this business:

Best choice of lamp shades.

Reason I chose this product:

The product chosen was good quality for the price.

Quality

Date of experience: October 4, 2021

Thumbnail of user dianaw426
Texas
1 review
0 helpful votes
  • Send Message
October 5th, 2021
Verified purchase

The sconces I purchased were exactly what I wanted. Good quality and look great.

Reason I chose this business:

I found what I was looking for at a good price.

Reason I chose this product:

These were exactly what I wanted and were reasonably priced.

Quality

Date of experience: October 5, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Great to hear, let us know if you need any additional help with your order.

Thumbnail of user bv32
Illinois
1 review
0 helpful votes
  • Send Message
October 4th, 2021
Verified purchase

These lights are amazing... So modern and totally elevates the look of the house!

Reason I chose this business:

Great selection of lights

Quality

Date of experience: October 4, 2021

Thumbnail of user georgeb1323
New Mexico
2 reviews
0 helpful votes
  • Send Message
September 10th, 2021
Verified purchase
• Updated review

Easy enough to navigate site.
Found what I wanted.
Easy ordering.
Good, prompt delivery.

Reason I chose this business:

Had what I wanted.

Reason I chose this product:

Needed something for the computer. I had one of these before, and it fit the bill.

Quality

Date of experience: September 10, 2021

So far
September 3rd, 2021
Verified site experience
• Previous review

So far. Easy order. Free shipping.

Reason I chose this business:

Had what I wanted

Date of experience: September 3, 2021

Thumbnail of user stephaniet1016
California
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase
• Updated review

I've ordered this item previously. Wanted another one - found it immediately and purchased it.

Reason I chose this business:

See previous answer

Quality

Date of experience: September 13, 2021

I've ordered this item previously
September 5th, 2021
Verified site experience
• Previous review

I've ordered this item previously. Wanted another one - found it immediately and purchased it.

Reason I chose this business:

See previous answer

Date of experience: September 5, 2021

Thumbnail of user mariannes187
Florida
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase

Love my new chair. Exactly what I wanted. Fits in my room perfectly.

Reason I chose this business:

I was actually looking for a desk lamp and saw that you also sold desk chairs.

Reason I chose this product:

Looking to purchase a chair for my new desk. It was between this one and another one. Glad I chose this one. Love it

Quality

Date of experience: September 3, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Thank you for your comments; enjoy your new chair!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.

Business History

Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.

Company Representative

Thumbnail of user ratingsa
Ratings A.
Typically responds within 2 days

How do I know I can trust these reviews about Lamps Plus?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Lamps Plus?