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    Lamps Plus

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Lamps Plus

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Overview

Lamps Plus has a rating of 4.7 stars from 1,009 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.

  • Service
    152
  • Quality
    880

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 94.6%
Positive
347
Neutral
11
Negative
9
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Instant Feedback

19,337 reviews

28
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How would you rate Lamps Plus?
Top Positive Review

“Bathroom Remodel”

Tony B.
11/18/24

It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.

Date of experience: 12/20/24
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Top Critical Review

“Disappointed in lamp choice”

Caprice D.
11/15/24

I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.

Date of experience: 11/15/24
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Reviews (1,009)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (99) lamp shades (34) light fixtures (41)
Thumbnail of user kortnic2
Colorado
2 reviews
0 helpful votes
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October 25th, 2021
Verified purchase

Great products and quick shipping! Everything came on time and in one piece!

Reason I chose this business:

Great product selection

Quality

Date of experience: October 25, 2021

Thumbnail of user silvial76
Nevada
1 review
0 helpful votes
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October 25th, 2021
Verified purchase

Good prices keep up! Easy to buy on line! Delivery in good time!

Reason I chose this business:

Because has beautiful items and price are awesome!

Quality

Date of experience: October 25, 2021

Thumbnail of user tracys881
Michigan
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Great and a pleasure to shop on line and get what you expected.

Reason I chose this business:

Just looking

Reason I chose this product:

What i wanted at the right price

Quality

Date of experience: September 2, 2021

Thumbnail of user angelog80
New Jersey
1 review
0 helpful votes
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October 25th, 2021
Verified purchase

Had to go back to assembly a few times but got it fixed

Reason I chose this business:

Liked the design of your lamps

Quality

Date of experience: October 25, 2021

Thumbnail of user johnb7430
Illinois
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

Easy to find what I want and a wide selection to choose from!

Reason I chose this business:

If I can't find it at the big box stores I can find it at Lamps Plus.

Quality

Date of experience: September 23, 2021

Thumbnail of user marys3697
Texas
1 review
0 helpful votes
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September 21st, 2021
Verified purchase

Very easy to purchase in line and description was true to actual item.

Reason I chose this business:

You had exact size I wanted

Quality

Date of experience: September 21, 2021

Thumbnail of user johnh4256
District of Columbia
2 reviews
0 helpful votes
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September 6th, 2021
Verified purchase
• Updated review

It took a while, but I finally found a good and decent lamp.

Reason I chose this business:

Came up first in the search results

Reason I chose this product:

I wanted a lamp that could provide light from a 100W bulb, at least 1500 lumens.

Quality

Date of experience: September 6, 2021

It took a while, but I finally found a good lamp
August 30th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Came up first in the search results

Date of experience: August 30, 2021

Thumbnail of user jayi317
Texas
1 review
0 helpful votes
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October 3rd, 2021
Verified purchase

Very easy to buy products and receive in a short and timely manner.

Reason I chose this business:

I have been buying ceiling Fans from your site and in store since 2007 and have always been pleased with the quality.

Quality

Date of experience: October 3, 2021

Thumbnail of user dorettas2
California
2 reviews
0 helpful votes
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October 3rd, 2021
Verified purchase

Very nice products and website easy to navigate. Shipping was very quick too.

Reason I chose this business:

I needed new bedroom lamps

Quality

Date of experience: October 3, 2021

Thumbnail of user juliem1679
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

I love the lamps I chose. They look great and were as shown.

Quality

Date of experience: September 9, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Great to see that you found a design you love, thank you for the feedback.

Thumbnail of user susand1774
Texas
2 reviews
0 helpful votes
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September 10th, 2021
Verified purchase
• Updated review

Great very good. Love the look of the lamps. Easy to put together

Reason I chose this business:

Shopped with you before

Reason I chose this product:

3 piece lamp set

Quality

Date of experience: September 10, 2021

Great very good
September 3rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Shopped with you before

Date of experience: September 3, 2021

Thumbnail of user caridadv6
Florida
1 review
0 helpful votes
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September 13th, 2021
Verified purchase
• Updated review

Pleased with what I had ordered. I just wish the delivery was faster

Reason I chose this business:

Pleased with the product

Reason I chose this product:

It looked like a product I could use.

Quality

Date of experience: September 13, 2021

Pleased with I had ordered
September 13th, 2021
Verified site experience
• Previous review

Pleased with I had ordered. I just wish the delivery was faster

Reason I chose this business:

Pleased with I had ordered in the pass

Date of experience: September 13, 2021

Thumbnail of user gloriam508
Florida
1 review
0 helpful votes
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October 13th, 2021
Verified purchase

Your website is user friendly and the description of the products are clear.

Reason I chose this business:

Could not find a light that I liked at the local stores.

Quality

Date of experience: October 13, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Thank you for saying so, we appreciate it.

Thumbnail of user jeannep145
California
2 reviews
0 helpful votes
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October 12th, 2021
Verified purchase

Super easy The lamp was easy to order and came within 3 days

Reason I chose this business:

Because it has the lamp i want

Quality

Date of experience: October 12, 2021

Thumbnail of user carolynb908
Ohio
1 review
0 helpful votes
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September 27th, 2021
Verified purchase

Great experience. I always seem to come back to Lamps Plus due to the high quality and prices.

Reason I chose this business:

The wide range of selections are impressive compared to other retailers

Reason I chose this product:

The quality of kathy Ireland products are impressive

Quality

Date of experience: September 27, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Hi - we love the Kathy Ireland lighting designs as well! Thank you for the comments and your feedback.

Thumbnail of user kend149
North Dakota
1 review
2 helpful votes
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August 21st, 2018
Verified purchase

Not as personalized as we had hoped, one of the pieces arrived broken AGAIN and the return process was not smooth.

Date of experience: August 21, 2018

Thumbnail of user jeannej113
Missouri
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Delivery was fast and item was well packed. It is as described.

Quality

Date of experience: August 31, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

We appreciate the rating, thank you.

Thumbnail of user marthal641
Idaho
1 review
0 helpful votes
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September 16th, 2021
Verified purchase

Great shopping experience, great product, fast delivery and they are already installed.

Reason I chose this business:

My dad does work with your company.

Quality

Date of experience: September 16, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

You are very welcome, thank you for the questions.

Thumbnail of user ellene122
Alabama
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

Nice product. Site is easy to use and product arrives on time.

Quality

Date of experience: September 23, 2021

Thumbnail of user nicoleu418
Oregon
1 review
0 helpful votes
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October 23rd, 2021
Verified purchase

Had something that worked in the room we needed more light in.

Quality

Date of experience: October 23, 2021

Thumbnail of user lisab2912
California
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

We got our light fixture quickly. Installation was easy and the light looks beautiful in our room.

Quality

Date of experience: September 2, 2021

Thumbnail of user paull1546
Arkansas
1 review
0 helpful votes
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September 25th, 2021
Verified purchase

Like the light, just had to modify the mounting bracket. Looks good.

Reason I chose this business:

Have purchased several lights from Lamps Plus.

Reason I chose this product:

Needed a bathroom light that was the right size for my new bathroom.

Quality

Date of experience: September 25, 2021

Thumbnail of user corazono2
California
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

It had a small chip that affected the flow of the water

Reason I chose this business:

They chose me!

Reason I chose this product:

I do not know

Quality

Date of experience: September 9, 2021

Thumbnail of user stephaniej918
Arizona
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

I received my lamp sooner than expected and I love it…

Reason I chose this business:

Bought nice products there before and when I received the email I found exactly what I was looking for.

Reason I chose this product:

Right size and design for where it was needed.

Quality

Date of experience: September 9, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Thanks for the review, we appreciate it.

Thumbnail of user andreat399
New York
1 review
0 helpful votes
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October 5th, 2021
Verified purchase

Very prompt in answering the customer service phone line friendly helpful service

Excellent

Reason I chose this business:

Reputation and quality

Reason I chose this product:

Style and affordability

Service
Quality

Date of experience: October 5, 2021

Thumbnail of user johnb6981
John B. – Lamps Plus Rep

Thank you for saying so, glad we could answer your questions and help you out.

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From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.

Business History

Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.

Company Representative

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Ratings A.
Typically responds within 2 days

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