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Lamps Plus has a rating of 4.7 stars from 1,008 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality, and great selection. Lamps Plus ranks 1st among Lighting sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
19,336 reviews
It was easy to shop on your website. Loved all the choices you have. I thought I was supposed to get a $30 coupon for my first visit, however I didn't receive it or find a place to even enter a coupon code.
My lamp was online only.the first lamp came broken.i paid for another for the exchange and return.they sent the wrong one. Then I ordered a new one and the lady forgot to press the buy button so I never received the new one. Finally I got to talk to a manager. I have already put in a complaint and Noone contacted me. Horrible! Customer sevice.
It was great!
Had the best product description and pricing was competitive.
Date of experience: October 6, 2021
Fast delivery. Well packed lamp. Happy with purchase. Lamp in perfect shape.
Prior purchase items.
Goo price. Size fits the area. Good modern design.
Date of experience: September 11, 2021
Very easy…. Reviewed lamps in line, ordered and they arrived in 2 days! They look great!
Date of experience: September 15, 2021
Great to hear, thanks so much for the review and rating. We hope you enjoy your new lamps!
Love your lights, selections and quick shipping! The lights are easy to install and look great!
Repeat Customer
Loved the options to choose form - something for everyone!
Date of experience: September 6, 2021
Repeat Customer
Date of experience: September 6, 2021
So far so good! Unit has not been installed (yet), but we like what we see.
Free Shipping; free returns.
Style, flush mount with shortest dimension (from ceiling).
Date of experience: September 7, 2021
Free Shipping; free returns.
Date of experience: August 30, 2021
Gear service…. Easy ordering! The ordering process was so easy and great products to choice from!
Great website!
Beautiful quality! Great prices, excellent sales!
Date of experience: August 29, 2021
Date of experience: August 21, 2021
I REALLY LIKE THE LIGHT AND IT WAS AT A GOOD PRICE. NEXT TIME I NEED A LIGHT I WILL BUY IT FROM YOU. THANKS
Date of experience: October 7, 2021
Amazing delivery and customer service and support. I was extremely pleased
Beautiful lightning
Because of the decor of the lightning and renovations being made to my home
Date of experience: September 26, 2021
Fast service, My order was processed the day I order them.
I have used them in the past and they are fairly prices, great service and a wide selection of products.
Oh, it's so pretty and classy.
Date of experience: October 16, 2021
Lamp arrived in a timely manner and looks nice and works!
Found what I was looking for at good price, came up quickly in google search
Date of experience: September 1, 2021
Found what I was looking for at good price, came up quickly in google search
Date of experience: August 24, 2021
Was easy to find. Price was good. 50 characters as requested.
Had a lamp we liked
Date of experience: September 21, 2021
Great pricing for beautiful lamps, Lamps Plus always has superior products
Always have what I'm looking for
Have purchased Possini in the past, they are wonderful products
Date of experience: September 7, 2021
Always have what I'm looking for
Date of experience: August 31, 2021
I have used Lamp Plus for years and have been pleased
Found the lamp I seem to like
Date of experience: October 5, 2021
Hi - we apologize for the issue with the lamp shade. If you contact our customer service team they can investigate and get you a replacement shade ASAP. Thank you for the comments and do reach out so that we can assist you.
Ordered a few times and each time was a good experience.
I ordered this same lamp last year and wanted another one,
Liked the hammered look.
Date of experience: September 9, 2021
Hi - we appreciate you coming back to shop with is, thank you!
Date of experience: September 2, 2021
The products came very quickly and the purchase was easy online
Reviews and inventory
Date of experience: October 6, 2021
Arrived fast and love my ceiling fan! It's quiet and efficient!
Pleasant
Date of experience: October 8, 2021
Very pleased with my order, came quickly, and packaged very well.
Price and selection
Needed a new lamp set for new living room furniture, size of the table lamps are perfect. Also, wanted a new floor lamp to complement the new table lamps. Chose a floor lamp with additional task light because I crochet and need more direct light when doing so. Goose neck task light is nearly perfect, but is extremely bright.
Date of experience: August 30, 2021
Glad to hear it, thank you for the comments!
Love the lamp. Hate the styrofoam packaging- very crumbly and got all over the place
Previous purchase
Fit my needs and desire of look
Date of experience: October 15, 2021
The ordering process is quick and easy. It's the site to go to for lighting!
Prior to ordering, I was undecided about which color I wanted. Posed the question about the color hues. It was promptly answered and made my decision easier.
Nice products and good prices.
Loved the look, the options and the price.
Date of experience: September 3, 2021
Date of experience: August 25, 2021
Happy with the ordering process and the product was exactly what I was looking for
Looking for a replacement of an existing product
Date of experience: October 20, 2021
Used this site for work for many years and now for my home. Never disappointed
Date of experience: September 19, 2021
Hi - thank you so much for being a repeat customer, we appreciate your business.
Have not put the light up yet - but we like the way it looked when we ordered it
Best one I found when searching the internet
Date of experience: September 6, 2021
Lamps were delivered very quickly and were in perfect shape.
The representative was very nice and very helpful.
I found just the right type of lamps to fit my decor.
I thought they would enhance my decor.
Date of experience: August 30, 2021
Thank you for all the kind words, and for your rating, we appreciate it!
Love the products and great prices, and ordered another one
The products been looking around you have better prices
Date of experience: October 16, 2021
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Established in 1976 and headquartered in Los Angeles, Lamps Plus operates a successful e-commerce business, mobile site, and over three dozen retail stores across the western United States. With a large team of American Lighting Association trained experts and a state-of-the-art warehouse in Southern California, Lamps Plus is the industry leader for lighting and furnishings.
Hi - thank you for letting us know, we hope you enjoy your new lighting.